Guest Service Manager jobs
• The average pay for Guest Service Manager jobs is $60K per year.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $70K per year.
• 5 companies are currently advertising Guest Service Manager jobs including , , , and .
• Top skills include CUSTOMER SERVICE, LEADERSHIP, PROBLEM SOLVING, EXCELLENT COMMUNICATION SKILLS and ATTENTION TO DETAIL.
• Entry-level positions start at $50K per year, while the most experienced workers can earn up to $70K per year.
• 5 companies are currently advertising Guest Service Manager jobs including , , , and .
• Top skills include CUSTOMER SERVICE, LEADERSHIP, PROBLEM SOLVING, EXCELLENT COMMUNICATION SKILLS and ATTENTION TO DETAIL.
Showing 1 - 20 of 31 jobs
Sort by
Relevance
Posted 9d ago
Casual/Holiday
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver exceptional guest experiences at every part of the journey.
- Be an ambassador for the hotel, positively representing and promoting our boutique brand.
- Respond to guest feedback, concerns or complaints appropriately.
Posted 2d ago
Full time
·
Permanent
$75,000 - $85,000
Above avg.
Key points we found
- Oversee the delivery of quality hotel services and ensure smooth day-to-day operations.
- Coordinate and supervise front office, reception, housekeeping, and guest services departments.
- Develop and implement hotel service procedures to improve service delivery and efficiency.
Posted 9d ago
Full time
·
Permanent
$70,000 - $90,000
Key points we found
- Organise and supervise day-to-day operations of the retreat.
- Ensure high standards of guest service across all operational areas.
- Manage reservations, guest arrivals, and special requests.
Posted 9d ago
Full time
·
Permanent
$76,000 - $85,000
Key points we found
- Direct and oversee daily operations of Front Office, Housekeeping, Food & Beverage, Maintenance and guest services departments.
- Ensure exceptional guest experiences by monitoring service standards and addressing feedback.
- Manage staffing requirements, including performance management and training of employees.
Posted 13d ago
Full time
·
Permanent
$75,000 - $80,000
Above avg.
Key points we found
- Manage front office operations including check-in/check-out and guest relations.
- Oversee housekeeping and maintenance teams to ensure high standards.
- Handle staffing, training, and customer feedback to enhance service delivery.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Oversee day-to-day operations of the hotel including Front Office and Housekeeping.
- Lead and develop a positive team culture while managing guest experiences.
- Work closely with the General Manager on key business areas including Food & Beverage.
Posted today
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Lead and oversee all Front Office operations delivering exceptional guest service.
- Drive key performance metrics and ensure seamless guest arrivals and departures.
- Manage and optimise Front Office systems and collaborate with other departments.
Posted 6d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Oversee day-to-day operations of the Front Office and Reception teams.
- Coordinate frontline services and lead in the absence of Senior Management.
- Provide exceptional customer service in a fast-paced environment.
Posted 23d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead and inspire a high-performing luxury service team
- Create exceptional experiences for VIP and Club Millésime guests
- Oversee the lounge's premium food and beverage experience
Posted 7d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Lead and oversee all aspects of Front Office operations.
- Deliver exceptional guest experiences and manage hotel operations.
- Develop team skills and resolve guest issues effectively.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Lead and inspire a team to deliver exceptional guest experiences.
- Manage daily operations and ensure smooth front and back of house functions.
- Act as a key point of contact for guests, addressing their needs and concerns.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Oversees all property operations as the Manager on Duty.
- Ensures the highest levels of hospitality and service are provided to guests.
- Manages guest relations and resolves any property-related situations.
Posted 23d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Support the Director of Premium Guest and Senior Leadership team in developing market strategies.
- Lead and manage the Premium Guest Executives to achieve KPIs and ensure seamless customer experiences.
- Develop marketing initiatives to increase market share from VIP patrons.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Oversee daily Front Office functions and maximise productivity
- Lead and train colleagues to ensure exceptional guest experiences
- Respond to guest complaints and assist in administrative tasks
+60d ago
Full time
·
Permanent
Similar jobs pay
~$85k - $90k
Pay information not disclosed by advertiser
Key points we found
- Management of the hotel Front Office operation to achieve a reputation as a market leader in individualised customer focused service.
- Effective supervision of all reservations, guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures.
- Driving sales and marketing targets within the Front Office team based on key deliverables set by the Sales Department.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Lead and support the day-to-day hotel operation to ensure seamless guest experiences.
- Inspire and mentor the Front Office team through coaching, training and feedback.
- Deliver personalised service that reflects the Crossley boutique experience.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $90k
Pay information not disclosed by advertiser
Key points we found
- Lead and support a service-focused team overseeing day-to-day hotel operations.
- Manage guest feedback and handle complaints effectively.
- Implement training and development for team members.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Lead and develop the Reservations team to deliver exceptional service.
- Oversee daily operations of the Reservations department ensuring accuracy and efficiency.
- Identify opportunities for increased revenue and achieve financial targets.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Lead the Front Office Team to deliver exceptional guest experiences.
- Coach and mentor team members to enhance their careers.
- Monitor performance metrics and implement front office policies.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Oversee hotel operations on a shift basis to ensure a seamless guest experience.
- Lead and inspire the Front Office team to deliver exceptional service.
- Drive guest loyalty and recognition initiatives through a collaborative approach.