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Guest Service Manager jobs in Melbourne VIC

• The average pay for Guest Service Manager jobs in Melbourne VIC is $71K per year.
• Entry-level positions start at $60K per year, while the most experienced workers can earn up to $90K per year.
7 companies are currently advertising Guest Service Manager jobs in Melbourne VIC including Marriott, Tfe Hotels, Stamford Hotels and Resorts, Veriu Group and Skilled Jobs Australia.
• Top skills include EXCELLENT COMMUNICATION SKILLS, Problem solving, Leadership, Team leadership and Conflict Resolution.
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Posted 9d ago
Casual/Holiday · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver exceptional guest experiences at every part of the journey.
  • Be an ambassador for the hotel, positively representing and promoting our boutique brand.
  • Respond to guest feedback, concerns or complaints appropriately.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Lead and inspire a team to deliver exceptional guest experiences.
  • Manage daily operations and ensure smooth front and back of house functions.
  • Act as a key point of contact for guests, addressing their needs and concerns.
Posted 1d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Oversees all property operations as the Manager on Duty.
  • Ensures the highest levels of hospitality and service are provided to guests.
  • Manages guest relations and resolves any property-related situations.
Posted 12d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Lead and support the day-to-day hotel operation to ensure seamless guest experiences.
  • Inspire and mentor the Front Office team through coaching, training and feedback.
  • Deliver personalised service that reflects the Crossley boutique experience.
+60d ago
Full time · Permanent
Similar jobs pay ~$80k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Lead and support a service-focused team overseeing day-to-day hotel operations.
  • Manage guest feedback and handle complaints effectively.
  • Implement training and development for team members.
Expiring in 3d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Lead the Welcome (Front Office) team to ensure smooth operations and guest satisfaction.
  • Empower and coach team members to deliver bold, personalised service.
  • Handle guest feedback and collaborate with other departments for seamless hotel operations.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Lead and inspire a team to deliver exceptional guest experiences.
  • Manage daily operations and ensure smooth front and back of house functions.
  • Act as a key point of contact for guests, addressing their needs and concerns.
Posted 13d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Oversee front office operations and ensure high guest service standards.
  • Create memorable experiences for guests and identify new sales leads.
  • Support the Hotel Manager in higher-level management tasks.
Posted 20d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Oversee daily front office operations and ensure exceptional guest experiences.
  • Lead and support front desk, concierge, and guest services teams.
  • Handle guest feedback and manage service recovery situations.