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Service Desk Analyst jobs in Australia

• The average pay for Service Desk Analyst jobs in Australia is $65K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $108K per year.
41 companies are currently advertising Service Desk Analyst jobs in Australia including Hays, Michael Page, Fujitsu, Anglicare and Talent International.
• Top skills include ACTIVE DIRECTORY, ITIL, IT SUPPORT, MICROSOFT WINDOWS and TECHNICAL SUPPORT.
Showing 1 - 20 of 28 jobs
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Expired 11d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide technical support to users via phone, email, and in-person.
  • Troubleshoot and resolve hardware and software issues.
  • Maintain documentation of support requests and resolutions.
Expired 17d ago
Full time · Permanent
Similar jobs pay ~$67k - $75k

Pay information not disclosed by advertiser

Key points we found

  • Provide technical support to end-users
  • Troubleshoot hardware and software issues
  • Ensure timely resolution of service requests
Expired 23d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join the technology team at Merivale as a Service Desk Analyst.
  • Provide Level 1 and 2 support across multiple teams and venues.
  • Utilise troubleshooting skills to resolve technical issues efficiently.
Expired 27d ago
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide high level customer service for IT related queries.
  • Resolve incidents and service requests within a ten minute window.
  • Ensure achievement of customer contractual service level targets.
Expiring in 2d
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide high-quality onsite IT support within a government agency.
  • Manage incidents and service requests in line with ITIL processes.
  • Support hardware and software across various platforms.
Posted 17d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Hands-on, customer-facing role supporting IT service delivery.
  • Key point of contact for employees across ANZ operations.
  • Manage incidents, service requests, and user administration.
Posted 24d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 service desk support across the organisation
  • Troubleshoot desktop, hardware and general IT issues
  • Support users across a Windows-based environment
Posted 2d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver reliable IT support services to the Affinity Education Group Centre Support Office and network of Centres.
  • Provide Level 1 IT support via various channels and troubleshoot hardware, software, and connectivity issues.
  • Contribute to knowledge articles and continuous improvement initiatives.
Posted 2d ago
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide professional IT support service to the firm.
  • Manage software and hardware incidents and service requests end-to-end.
  • Collaborate with the IT team to ensure effective service delivery.
+60d ago
Full time · Permanent
Similar jobs pay ~$86k - $92k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 and Level 2 IT support for end-users.
  • Assist with troubleshooting, incident logging, and project coordination.
  • Participate in after-hours on-call roster and maintain service levels.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 support for IT issues
  • Assist with administrative duties and asset management
  • Participate in after-hours on-call roster
Posted 3d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Act as the first point of contact for Technology incidents and service requests.
  • Provide end-to-end incident and request management, including escalation where required.
  • Support major incidents, including coordination and stakeholder communication.
Posted 12d ago
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2 support for escalated IT issues in a corporate environment.
  • Deliver excellent customer service and technical expertise.
  • Manage IT asset and user administration tasks.
Expiring in 3d
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Join a leading global law firm as a Senior Service Desk Analyst.
  • Provide professional IT support with end-to-end management of incidents and service requests.
  • Coach and mentor team members to enhance their technical and customer service skills.
Expiring in 3d
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first-level technical support for hardware and software issues.
  • Log and manage Service Desk incidents and service requests.
  • Collaborate with team members to ensure quick resolution of issues.
+60d ago
Full time · Permanent
Similar jobs pay ~$69k - $93k

Pay information not disclosed by advertiser

Key points we found

  • Provide first and second level support to clients.
  • Contribute to IT systems maintenance and documentation.
  • Develop effective relationships and provide excellent service.
Posted 14d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • First point of contact for IT support across the firm.
  • Troubleshoot hardware and software issues and manage user accounts.
  • Provide remote support and participate in after-hours on-call support.
Expiring today
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver operational and first-level IT support to over 800 end-users.
  • Provide first-line support via telephone, email, and online for IT services.
  • Monitor and maintain policies, standards, and procedures for the service desk.
Expired 11d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Entry-level position for a tech-savvy graduate
  • First point of contact for IT support
  • Opportunity for hands-on experience and professional growth
Expired 5d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide level 1 IT support to staff and troubleshoot issues.
  • Handle internal technical support calls and manage tickets via Jira.
  • Assist with hardware and software installations and monitor systems.