Service Desk Analyst jobs in Australia
• The average pay for Service Desk Analyst jobs in Australia is $65K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $108K per year.
• 41 companies are currently advertising Service Desk Analyst jobs in Australia including Hays, Michael Page, Fujitsu, Anglicare and Talent International.
• Top skills include ACTIVE DIRECTORY, ITIL, IT SUPPORT, MICROSOFT WINDOWS and TECHNICAL SUPPORT.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $108K per year.
• 41 companies are currently advertising Service Desk Analyst jobs in Australia including Hays, Michael Page, Fujitsu, Anglicare and Talent International.
• Top skills include ACTIVE DIRECTORY, ITIL, IT SUPPORT, MICROSOFT WINDOWS and TECHNICAL SUPPORT.
Showing 1 - 20 of 21 jobs
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Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first-level support for IT service requests.
- Troubleshoot and resolve technical issues for users.
- Assist in maintaining IT systems and documentation.
Posted 8d ago
Full time
·
Permanent
$75,000
Above avg.
+ super + 5% profit share bonus
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and provide application support.
Expiring in 1d
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Act as the first point of contact for technical support.
- Contribute to incident management and service delivery outcomes.
- Support critical ICT systems and end users in a secure environment.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st level phone-based and onsite IT support for Mercy Health staff.
- Collaborate with clinical and business support teams to ensure optimal outcomes.
- Utilise IT Service Management tools, preferably ServiceNow, to manage support requests.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$70k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver first-level technical support to internal or external users.
- Handle incoming queries via phone, email, or ticketing systems.
- Maintain accurate records in Service Desk systems and meet SLA targets.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide frontline ICT support services
- Troubleshoot hardware and software issues
- Participate in hardware deployment and ICT support projects
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$69k - $93k
Pay information not disclosed by advertiser
Key points we found
- Provide first and second level support to clients.
- Contribute to IT systems maintenance and documentation.
- Develop effective relationships and provide excellent service.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first point of contact for IT support and troubleshooting.
- Manage and resolve helpdesk requests effectively and efficiently.
- Collaborate with team members and maintain asset records.
Posted 2d ago
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support for escalated IT issues in a corporate environment.
- Deliver excellent customer service and technical expertise to internal stakeholders.
- Manage IT asset and user administration, including voice and video conferencing support.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Join the largest Australian owned Systems Integrator
- Provide outstanding first-level customer support via phone, email, and live chat
- Perform remote troubleshooting and maintain ownership of tickets in the IT Service Management tool.
Posted 6d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide second-line support for incidents and service requests escalated from Level 1.
- Troubleshoot and resolve complex issues across hardware, software, networks, and business applications.
- Mentor and provide technical guidance to Level 1 Service Desk Analysts.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver reliable IT support services to the Affinity Education Group Centre Support Office and network of Centres.
- Provide Level 1 IT support via various channels and troubleshoot hardware, software, and connectivity issues.
- Contribute to knowledge articles and continuous improvement initiatives.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$72k - $78k
Pay information not disclosed by advertiser
Key points we found
- Provide end-to-end support and resolution for ICT service desk requests.
- Deliver advanced troubleshooting and maintenance across ICT systems.
- Contribute to continuous improvement initiatives and support Service Desk Operators.
Posted 14d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide hands-on IT support for employees across ANZ operations.
- Manage incidents and service requests using Jira Service Management.
- Support onboarding and offboarding processes, ensuring smooth IT asset management.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Drive service quality and customer experience across Service Desk operations.
- Conduct quality reviews and provide coaching to improve service delivery.
- Analyse quality results and support continuous improvement initiatives.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$86k - $92k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 IT support for end-users.
- Assist with troubleshooting, incident logging, and project coordination.
- Participate in after-hours on-call roster and maintain service levels.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality single point of contact for customers.
- Manage incidents, queries, and service requests through to resolution.
- Ensure compliance with Service Level Agreements and operational procedures.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 support for IT issues
- Assist with administrative duties and asset management
- Participate in after-hours on-call roster
Expiring in 1d
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide hands-on Level 1 and Level 2 technology support in a corporate environment.
- Support VIP users, senior stakeholders, and C-suite executives with professionalism and urgency.
- Manage onboarding, offboarding, and general service desk activities.
Expiring in 2d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide exceptional customer service as the first point of contact for IT issues.
- Manage and resolve helpdesk requests efficiently and effectively.
- Collaborate with team members and maintain documentation for IT support.