Service Desk Analyst jobs
• The average pay for Service Desk Analyst jobs is $64K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $108K per year.
• 43 companies are currently advertising Service Desk Analyst jobs including Hays, Michael Page, Fujitsu, Anglicare and Talent International.
• Top skills include ACTIVE DIRECTORY, ITIL, IT SUPPORT, MICROSOFT WINDOWS and TECHNICAL SUPPORT.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $108K per year.
• 43 companies are currently advertising Service Desk Analyst jobs including Hays, Michael Page, Fujitsu, Anglicare and Talent International.
• Top skills include ACTIVE DIRECTORY, ITIL, IT SUPPORT, MICROSOFT WINDOWS and TECHNICAL SUPPORT.
Showing 1 - 20 of 30 jobs
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Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$75k
Pay information not disclosed by advertiser
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and support Office 365 enquiries.
Posted 20d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first level technical support to users across the organisation.
- Diagnose, troubleshoot, and resolve IT-related issues efficiently.
- Contribute to the continuous improvement of the IT Service Desk function.
Posted 7d ago
Full time
·
Contract
$110 - $130/hr
Above avg.
Key points we found
- Provide frontline ICT support for a large enterprise environment.
- Resolve incidents and provision ICT equipment and services.
- Maintain excellent service standards and documentation.
Posted 22d ago
Full time
·
Permanent
$75,000
Above avg.
+ super + 5% profit share bonus
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and provide application support.
Posted 19d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide second-line support for incidents and service requests escalated from Level 1.
- Troubleshoot and resolve complex issues across hardware, software, networks, and business applications.
- Mentor and provide technical guidance to Level 1 Service Desk Analysts.
Posted 9d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Join a collaborative team delivering IT service management support.
- Provide Level 2 support for hardware, software, and device issues.
- Work closely with senior specialists in a dynamic environment.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide IT support to users and resolve non-complex problems.
- Respond to enquiries in a customer-focused manner to ensure timely resolution.
- Support the set-up of IT systems and maintain support documentation.
Posted 9d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Join a collaborative team culture delivering high-performing IT service support functions.
- Provide Level 2 IT support for hardware, software, and device issues.
- Work closely with senior specialists and engage with end users to resolve issues.
Posted 23d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Join the largest Australian owned Systems Integrator
- Provide outstanding first-level customer support via phone, email, and live chat
- Perform remote troubleshooting and maintain ownership of tickets in the IT Service Management tool.
Expiring in 2d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide technical troubleshooting and problem resolution for IT hardware and software issues.
- Support incident management and asset management processes following ITIL framework.
- Assist with AV and VC setup, phone support, and hardware support.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Act as the primary point of contact for IT support, delivering a high-quality customer experience.
- Provide timely troubleshooting and resolution of technical issues, escalating where required.
- Collaborate with internal Digital teams and external service providers to resolve issues and continuously improve service delivery.
Posted 9d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Join a collaborative team delivering high-quality IT service support.
- Provide Level 2 support for hardware, software, and device issues.
- Work closely with senior specialists in a diverse and inclusive culture.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Join a high-performing team as a Service Desk Analyst in Adelaide.
- Provide outstanding first-level customer support via phone, email, and live chat.
- Perform remote troubleshooting and maintain ownership of customer tickets.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Join a high-performing team as a Service Desk Analyst.
- Provide outstanding first-level customer support via phone, email, and live chat.
- Perform remote troubleshooting and maintain ownership of customer tickets.
Posted 57d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver reliable IT support services to the Affinity Education Group Centre Support Office and network of Centres.
- Provide Level 1 IT support via various channels and troubleshoot hardware, software, and connectivity issues.
- Contribute to knowledge articles and continuous improvement initiatives.
Posted 14d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first and second-level IT support across various environments.
- Troubleshoot and resolve issues with POS systems and network connectivity.
- Maintain detailed records of incidents and support technology rollout activities.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$86k - $92k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 IT support for end-users.
- Assist with troubleshooting, incident logging, and project coordination.
- Participate in after-hours on-call roster and maintain service levels.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $70k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality customer service as a Service Desk Analyst.
- Manage incidents, queries, and service requests through to resolution.
- Participate in team meetings and recommend process improvements.
Posted 13d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 technical support in line with ITIL service management practices.
- Act as the first point of contact for IT-related issues via phone, ticketing systems, and in-person support.
- Troubleshoot and resolve issues across Windows and/or Mac operating systems and Microsoft Office applications.