Service Desk Analyst jobs in NSW
• The average pay for Service Desk Analyst jobs in NSW is $62K per year.
• Entry-level positions start at $41K per year, while the most experienced workers can earn up to $80K per year.
• 12 companies are currently advertising Service Desk Analyst jobs in NSW including Michael Page, Salt Recruitment, Anglicare, empire group and ACS Foundation.
• Top skills include TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL, TIME MANAGEMENT and MICROSOFT OFFICE.
• Entry-level positions start at $41K per year, while the most experienced workers can earn up to $80K per year.
• 12 companies are currently advertising Service Desk Analyst jobs in NSW including Michael Page, Salt Recruitment, Anglicare, empire group and ACS Foundation.
• Top skills include TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL, TIME MANAGEMENT and MICROSOFT OFFICE.
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Posted 22d ago
Full time
·
Permanent
$75,000
Above avg.
+ super + 5% profit share bonus
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and provide application support.
Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$75k
Pay information not disclosed by advertiser
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and support Office 365 enquiries.
Posted 20d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first level technical support to users across the organisation.
- Diagnose, troubleshoot, and resolve IT-related issues efficiently.
- Contribute to the continuous improvement of the IT Service Desk function.
Posted 48d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver first-level technical support to internal or external users.
- Handle incoming queries via phone, email, or ticketing systems.
- Maintain accurate records in Service Desk systems and meet SLA targets.
Expiring in 2d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide technical troubleshooting and problem resolution for IT hardware and software issues.
- Support incident management and asset management processes following ITIL framework.
- Assist with AV and VC setup, phone support, and hardware support.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Act as the primary point of contact for IT support, delivering a high-quality customer experience.
- Provide timely troubleshooting and resolution of technical issues, escalating where required.
- Collaborate with internal Digital teams and external service providers to resolve issues and continuously improve service delivery.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Join a high-performing team as a Service Desk Analyst.
- Provide outstanding first-level customer support via phone, email, and live chat.
- Perform remote troubleshooting and maintain ownership of customer tickets.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $70k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality customer service as a Service Desk Analyst.
- Manage incidents, queries, and service requests through to resolution.
- Participate in team meetings and recommend process improvements.
Posted 13d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 technical support in line with ITIL service management practices.
- Act as the first point of contact for IT-related issues via phone, ticketing systems, and in-person support.
- Troubleshoot and resolve issues across Windows and/or Mac operating systems and Microsoft Office applications.
Posted 29d ago
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide hands-on Level 1 and Level 2 technology support in a corporate environment.
- Support VIP users, senior stakeholders, and C-suite executives with professionalism and urgency.
- Manage onboarding, offboarding, and general service desk activities.