Employee Relations Specialist | NSW Government

The Company…..
A well-regarded organisation is seeking an experienced People & Culture Business Partner, Case Management for a short-term contract through to 20 December 2026. This is an excellent opportunity for a hands-on HR professional with strong employee relations experience.

The role operates in a high-volume, complex case management environment, requiring sound judgement, autonomy and the ability to manage sensitive and high-risk employee matters.

The Job…..
As a People & Culture Business Partner, Case Management, you will be responsible for the following duties:

• Manage complex employee relations matters end to end, including grievances, workplace complaints, conduct and underperformance.
• Manage health, wellbeing and fitness-for-work matters, particularly non-work-related injuries.
• Provide practical, risk-balanced advice in line with legislation, policies and procedural fairness.
• Prepare accurate and defensible documentation, correspondence and case records.
• Partner with managers, P&C specialist teams and stakeholders to resolve matters effectively.
• Exercise sound judgement and discretion when handling sensitive and contentious issues.
• Prioritise multiple cases concurrently while meeting tight deadlines.

You…..
To be successful in this role, you will have experience in the following areas:

• Demonstrated experience independently managing complex and sensitive employee relations cases in a high-volume environment.
• Experience within government or a highly regulated environment is strongly preferred.
• Strong knowledge of employment legislation, industrial instruments and public sector policy frameworks.
• Proven ability to apply procedural fairness and manage risk in contentious matters.
• Experience in employee relations, industrial relations or workers’ compensation case management.
• Strong stakeholder engagement, communication and documentation skills.
• The ability to work autonomously, exercise sound judgement and deliver from day one.
• Confidence navigating digital tools and Microsoft Office applications.

How to apply…..
Don’t miss this opportunity to work for a company that really looks after its people! Please send through your CV via our website.

Please be advised only shortlisted candidates will be contacted.
  
We take the security of our candidates seriously and will never ask for your bank details during the hiring process nor will we contact you via WhatsApp or Telegram. If you receive any communication from us requesting this information, please do not respond and contact us immediately.