Help Desk & IT Support jobs in Sydney NSW
74 jobs
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Posted 29d ago
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 21d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 21d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 14d ago
~$139k(Estimated)
KEY POINTS WE FOUND
- Investigate application issues, identify root causes and minimise service disruption, escalating high-priority incidents when needed.
- Plan system upgrades, manage alerts and provide technical support through ITSM tooling.
- Use application support and observability technologies, cloud and DevOps tools, APIs, and SQL to diagnose issues.
Posted 6d ago
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a high-performing IT support team.
- Oversee IT service operations across the region, ensuring performance against service levels.
- Drive continuous improvement through KPI monitoring and process optimisation.
Posted 6d ago
~$90k - $95k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 support, troubleshooting incidents and service requests across user devices, software and connectivity.
- Set up and maintain laptops, mobile phones, video-conferencing equipment and IT server/comms room equipment.
- Manage user accounts and access permissions, maintain support documentation and deliver responsive internal customer service.
Posted 6d ago
~$65k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide frontline service desk support to employees, resolving issues with core business systems, software and equipment.
- Manage support tickets and deliver timely, high-quality advice while meeting quality and performance targets.
- Apply healthcare administration experience and knowledge of medical workflows and billing to support doctors, technicians and patient-focused teams.
Posted 7d ago
~$65k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide friendly, high-quality onsite technical support to customers in Sydney.
- Troubleshoot a range of devices and technology, including Macs, PCs and tablets.
- Work with server systems, network infrastructure and voice platforms, with specialist teams managing most server and network elements.
Posted 23d ago
Senior Desktop and Systems Support Engineer - Mac and Windows
Bluefin Resources
~$130k - $170k(Estimated)
KEY POINTS WE FOUND
- Deliver hands-on Level 2/3 support across Windows and macOS, resolving complex desktop, identity and access issues.
- Manage escalations, device builds, meeting room support and assistance for executives and onsite events.
- Take ownership of support issues, provide a strong customer experience and mentor junior team members.
Posted 15d ago
~$65k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 desktop support to end-users, resolving incidents face-to-face, by phone and remotely.
- Manage user accounts, access requests, IT assets and troubleshooting across desktop systems and enterprise technologies.
- Assist with deployments, upgrades and project work while delivering professional support in a global corporate environment.
Posted 30d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support across various technologies.
- Manage the lifecycle of IT incidents and service requests.
- Collaborate with teams to improve service delivery and maintain documentation.
Posted 22d ago
~$79k - $119k pro rata(Estimated)
KEY POINTS WE FOUND
- Immediate start for a 3 month contract
- Provide Level 1 & 2 IT service desk support
- Work within a local government organisation in Sydney
Posted 15d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced technical support for Windows 11 OS and M365 applications.
- Provide exceptional client-focused service to high-level executives.
- Contribute to customer service delivery improvements and documentation.
Posted 22d ago
~$85k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level technical support to over 700 users.
- Maintain customer satisfaction and support macOS and Windows devices.
- Record and manage help desk tickets efficiently.