Help Desk & IT Support jobs in Sydney NSW
74 jobs
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Posted today
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide technical support and resolve hardware, software, network and system issues for users and clients.
- Plan and conduct functional, integration, system and regression testing; document defects and verify fixes.
- Maintain IT systems and documentation, support deployments, and collaborate with technical teams to improve system reliability.
Posted 1d ago
KEY POINTS WE FOUND
- Investigate and resolve customer technical issues across the Appian platform, including applications, integrations, databases and infrastructure.
- Analyse logs, metrics and queries to diagnose performance issues and recommend improvements to reliability, scalability and security.
- Support customers through troubleshooting, collaborate with internal teams, and maintain technical documentation and knowledge resources.
Posted today
KEY POINTS WE FOUND
- Provide Level 2 service desk support, technical escalations and on-site client support across a varied MSP client base.
- Support Microsoft 365, endpoint management, Windows Server, virtualisation, backup and networking environments.
- Take ownership of technical issues while developing infrastructure and networking skills in a hybrid role.
Posted 7d ago
KEY POINTS WE FOUND
- Provide remote and on-site Level 2 service desk support to corporate clients in a managed service provider environment.
- Troubleshoot Microsoft 365, desktop, cloud, networking and infrastructure issues, owning tickets through to resolution.
- Handle escalations and, for more experienced candidates, provide technical guidance to junior service desk staff.
Posted 16d ago
KEY POINTS WE FOUND
- Join a leading company in data-driven networking solutions.
- Troubleshoot complex customer environments and provide technical support.
- Collaborate with engineering teams to resolve issues and enhance product offerings.
+60d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 13d ago
ICT Customer Support Officer [KFO - KITCHEN FACTORY ONLINE PTY LTD, trading as Kitchen Factory Online]
KFO - KITCHEN FACTORY ONLINE PTY LTD, trading as Kitchen Factory Online]
$75k - $85k
KEY POINTS WE FOUND
- Provide technical support for office and workshop employees.
- Maintain computer systems and network connectivity.
- Assist customers with issues related to the online ordering system.
Posted 14d ago
$90k - $95k
Above avg
KEY POINTS WE FOUND
- Provide technical support to users experiencing hardware, software and network issues.
- Diagnose, troubleshoot and resolve computer, operating system and system-related faults.
- Assist with LAN, Wi-Fi and network connectivity issues.
Expiring today
$75k - $85k
KEY POINTS WE FOUND
- Provide helpdesk and technical support for wearable and ICT systems.
- Diagnose and resolve technical issues related to devices and applications.
- Assist with the installation and maintenance of software and hardware.
Posted 16d ago
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift knowledge across the service desk team.
Posted 48d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
+60d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
+60d ago
~$85k - $105k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site Level 2 service desk support to corporate clients in an MSP environment, owning tickets through to resolution.
- Troubleshoot issues across Microsoft 365, desktop, cloud, servers, networking, infrastructure and related technologies.
- Support escalations and, for experienced candidates, provide technical guidance to junior service desk staff.
Posted 3d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver customer-focused technical support to end users across a broad range of technologies.
- Act as a key point of contact for IT services, ensuring incidents and service requests are accurately logged and resolved.
- Support end user devices, applications, and infrastructure while promoting knowledge sharing and cyber security best practices.
Posted 19d ago
Support Engineer - Dynamics 365 - 6 Month Rolling Contract
The Recruitment Company
~$152k pro rata(Estimated)
KEY POINTS WE FOUND
- Support and optimise Dynamics 365 Customer Service and Contact Center environments.
- Provide L2/L3 support with strong troubleshooting skills.
- Communicate effectively with both technical and non-technical stakeholders.
Posted 20d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite desktop and TechBar support to end users across a range of technologies
- Troubleshoot and resolve hardware, software, operating system, and application-related issues
- Support Windows 11 devices and Microsoft 365 applications, ensuring a seamless end-user experience
Posted 8d ago
KEY POINTS WE FOUND
- Provide first-level IT support, troubleshooting hardware and software issues and assisting users.
- Help with system setup, installations, network maintenance, security checks, user accounts and routine updates.
- Complete a 12-week, part-time unpaid internship with a Sydney host company, receiving mentoring and practical workplace experience.
Posted today
~$85k - $110k(Estimated)
KEY POINTS WE FOUND
- Provide responsive technology support, diagnose hardware, software and network faults, and take ownership of incidents through to resolution.
- Maintain, monitor and upgrade IT systems supporting broadcast, digital and business operations, with careful testing, change control and documentation.
- Collaborate across teams, recommend system improvements and participate in the 24/7 on-call roster.
Posted 9d ago
SDN Glebe - IT - Technology Support Officer - Full Time
SDN Children's Services
~$60k - $75k(Estimated)
KEY POINTS WE FOUND
- Provide first-level desktop and helpdesk support, resolving and documenting hardware, software, application and connectivity issues.
- Manage user accounts, access, onboarding and offboarding, and provision technology equipment.
- Support technology projects and maintain knowledge-base resources while delivering responsive service to staff.