Help Desk & IT Support jobs in Sydney NSW
51 jobs
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Posted 9d ago
ICT Customer Support Officer
SARPA TECHNOLOGIES PTY LTD
Carlingford NSW 2118•Full time
$80k - $90k
Above avg
KEY POINTS WE FOUND
- Provide first-level technical support to staff and clients.
- Install, configure, test, and maintain ICT equipment.
- Monitor performance and condition of ICT equipment.
Posted 9d ago
ICT Customer Support Officer
mCare Digital Pty Ltd
Mascot NSW 2020•Full time
$75k - $85k
KEY POINTS WE FOUND
- Provide helpdesk and technical support for wearable and ICT systems.
- Diagnose and resolve technical issues related to devices and applications.
- Assist with the installation and maintenance of software and hardware.
Posted 17d ago
ICT Support Engineer
Verizon Group Pty Ltd
Sydney CBD NSW•Full time
$85k - $95k
KEY POINTS WE FOUND
- Diagnose and resolve ICT issues for business users and customers.
- Provide technical support for Microsoft 365 and Windows environments.
- Manage networks, endpoints, and assist with cloud and cybersecurity solutions.


Posted today
Desktop Support Engineer
Green Light
Sydney NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite desktop and TechBar support to end users across a range of technologies
- Troubleshoot and resolve hardware, software, operating system, and application-related issues
- Support Windows 11 devices and Microsoft 365 applications, ensuring a seamless end-user experience
Posted 10d ago
Service Desk Specialist
Nine Entertainment Co. Pty Ltd
North Sydney NSW 2060•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level IT support for internal staff.
- Monitor and escalate support calls while maintaining service level agreements (SLAs).
- Build and maintain positive relationships with colleagues and stakeholders.


+60d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.


Posted 28d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.


Posted 44d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.


Posted 52d ago
Level 2 Support Engineer
Hays
Sydney CBD NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift team knowledge.


+60d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.


Posted 9d ago
Desktop Support Technician, Sydney CBD
CommBank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide technical support and assistance to end-users in a fast-paced environment.
- Troubleshoot and resolve desktop, software, and hardware issues.
- Collaborate with IT teams to manage device lifecycle activities.
Posted 9d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 16d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.
Posted 38d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 39d ago
Service Delivery Engineer
GWA
North Sydney NSW 2060•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide responsive IT support across the business
- Troubleshoot technical issues and manage support requests
- Build strong relationships with stakeholders and senior leaders


Posted today
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.


Posted 1d ago
IT Service Desk Officer
Public Sector People
Sydney NSW•Casual/Holiday
~$79k - $119k pro rata(Estimated)
KEY POINTS WE FOUND
- Immediate start for a 3 month contract
- Provide Level 1 & 2 IT service desk support
- Work within a local government organisation in Sydney


Posted 2d ago
Technical Support Analyst
u&u
Blacktown NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 support across hardware and software issues.
- Troubleshoot technology issues directly on the warehouse floor.
- Support users face-to-face across the warehouse environment.
Posted 25d ago
IT Coordinator
FourQuarters Recruitment
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Coordinate day-to-day IT operations across service desk, infrastructure and security.
- Track incidents, requests, actions and operational tasks while supporting major incident coordination.
- Maintain IT processes, documentation and operational reporting.
+60d ago
Group Senior Helpdesk Analyst
Prouds Jewellers
Summer Hill NSW 2130•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide second level technical support for IT issues or queries.
- Oversee the administration and management support of IT infrastructure and operations.
- Assist in the implementation and management of a business system disaster recovery plan.