Help Desk & IT Support jobs in Sydney NSW
• The average pay for Help Desk & IT Support jobs in Sydney NSW is $76K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $221K per year.
• 160 companies are currently advertising Help Desk & IT Support jobs in Sydney NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, OPERATIONS and ITIL.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $221K per year.
• 160 companies are currently advertising Help Desk & IT Support jobs in Sydney NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, OPERATIONS and ITIL.
Showing 1 - 20 of 55 jobs
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Posted 22d ago
Full time
·
Permanent
$76,000 - $86,000
Key points we found
- Provide high-quality technical and customer support for MailPlus’ national network.
- Assist users in configuring and operating MailPlus’ digital systems and mobile apps.
- Identify and log software issues, ensuring accurate documentation of all support interactions.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
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Key points we found
- Provide Level 1/2 IT support across desktops, laptops, and user applications.
- Manage onboarding and offboarding processes, including user accounts and device setup.
- Troubleshoot issues across Windows environments, Active Directory, and Microsoft technologies.
Posted 55d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide Level 1/2 support as the first point of contact for customers.
- Manage inbound support requests and own the service desk queue.
- Work predominantly from home while being located in Newcastle or the Central Coast.
Expiring in 3d
Full time
·
Contract
Similar jobs pay
~$150k
Pay information not disclosed by advertiser
Key points we found
- Support day-to-day infrastructure operations across Microsoft and hybrid environments.
- Manage and troubleshoot Windows endpoint environments and assist with M365 administration.
- Contribute to smaller operational uplift projects and handle escalations from the helpdesk.
Posted 15d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide day-to-day AV conferencing support for executive conference rooms.
- Remotely troubleshoot AV issues and support Zoom and Microsoft Teams environments.
- Assist in identifying improvements to AV support processes.
Posted 33d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide day-to-day application support across council systems
- Manage support tickets and troubleshoot system issues
- Assist with financial and administrative modules
Posted 40d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Provide end-user support across the local business.
- Manage incidents, requests, and device support for various IT equipment.
- Collaborate with global IT teams while representing local needs.
Posted today
Full time
·
Permanent
$75,000
Above avg.
+ super + 5% profit share bonus
Key points we found
- Deliver level 1 technical support to staff across Australia and New Zealand.
- Proactively resolve IT related issues via multiple support channels.
- Assist in the maintenance of network infrastructure and provide application support.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead the daily operations of the Service Desk ensuring high-quality IT support.
- Manage ITSM ticket disciplines and drive ITIL-aligned practices.
- Coach and develop the Service Desk team while coordinating workloads and service delivery.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Deliver first-class technology services as a Level 1 Desktop Support Analyst.
- Provide high-quality IT support to colleagues and remote partners across Australia and New Zealand.
- Build and maintain strong relationships with business stakeholders and assist with technology asset management.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$60k
Pay information not disclosed by advertiser
Key points we found
- Support users with day-to-day IT issues
- Assist with hardware setup and device deployment
- Contribute to IT knowledge-base documentation
Posted 14d ago
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide Level 1.5 onsite and remote technical support
- Troubleshoot device and network issues across multiple sites
- Collaborate with offshore service desks and vendors
Posted 7d ago
Full time
·
Contract
$40 - $42/hr
Above avg.
Key points we found
- Prepare, configure, and test mobile devices for deployment.
- Collaborate with project managers and technical teams to ensure efficient delivery.
- Troubleshoot and resolve incidents impacting device performance.
Expired 16d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support for hardware, devices, and desktop environments.
- Troubleshoot and resolve end-user issues related to various IT systems.
- Collaborate with cross-functional teams to improve processes and user satisfaction.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$120k - $150k
Pay information not disclosed by advertiser
Key points we found
- Investigate and resolve complex production issues across infrastructure, network, database, JVM, and application layers.
- Perform runtime diagnostics including process investigation, memory analysis, thread inspection, and network tracing.
- Support hybrid infrastructure environments across AWS and on-premise platforms.
Posted 11d ago
Full time
·
Contract
Similar jobs pay
~$75k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st and 2nd level technical support to over 700 users.
- Maintain customer satisfaction and support macOS and Windows systems.
- Record and manage help desk tickets efficiently.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 incident and problem management for Microsoft-based infrastructure.
- Support and mentor Level 1 Service Desk Engineers while ensuring timely resolution of issues.
- Maintain and monitor the health and performance of customer environments.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 IT support to clients and troubleshoot technical issues.
- Manage incidents and service requests while ensuring service quality.
- Collaborate with the Support Team to deliver exceptional client outcomes.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide first-class IT support to Okta employees globally.
- Resolve technical issues in real-time using modern communication tools.
- Champion intelligent automation and enhance the onboarding experience.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$40k - $50k
Pay information not disclosed by advertiser
Key points we found
- Entry-level traineeship in Information Technology
- Support teachers'' IT requirements in a school environment
- Receive on-the-job training while completing a Certificate III in Information Technology