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Help Desk & IT Support jobs in Sydney NSW

• The average pay for Help Desk & IT Support jobs in Sydney NSW is $76K per year.
• Entry-level positions start at $40K per year, while the most experienced workers can earn up to $221K per year.
160 companies are currently advertising Help Desk & IT Support jobs in Sydney NSW including Hays, Michael Page, Macquarie Group, Green Light and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, OPERATIONS and ITIL.
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Posted 10d ago
Full time · Permanent
$80,000 - $90,000 Above avg.

Key points we found

  • Provide technical support to staff and maintain computer systems and networks.
  • Ensure the smooth operation of computer infrastructure and web-based services.
  • Assist with system upgrades, software deployments, and data backups.
Posted 5d ago
Full time · Permanent
$80,000 - $85,000 Above avg.

Fortnightly

Key points we found

  • Provide first and second-level ICT support to business clients.
  • Diagnose and troubleshoot faults with various ICT equipment.
  • Monitor client devices and networks to ensure proper operation.
Posted 1d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first-level support for IT service requests.
  • Troubleshoot and resolve technical issues for users.
  • Assist in maintaining IT systems and documentation.
Posted 14d ago
Full time · Permanent
$79,499 Above avg.

Key points we found

  • Serve as the first point of contact for technical support.
  • Troubleshoot and resolve routine IT issues while maintaining ticket records.
  • Escalate complex issues to senior engineers and assist with user onboarding.
Posted 14d ago
Full time · Permanent
$80,000 - $100,000 Above avg.

Key points we found

  • Provide technical support to students and staff in person and remotely.
  • Install, configure, and maintain desktop hardware and software.
  • Manage and maintain the organisation’s website and Learning Management Systems.
Posted 33d ago
Full time · Permanent
Similar jobs pay ~$60k

Pay information not disclosed by advertiser

Key points we found

  • Support users with day-to-day IT issues
  • Assist with hardware setup and device deployment
  • Contribute to IT knowledge-base documentation
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

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Key points we found

  • Act as the first point of contact for technical issues across a broad user base.
  • Troubleshoot and resolve day-to-day IT issues, both remotely and on-site.
  • Maintain accurate records of incidents, resolutions, and system updates.
Posted 60d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

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Key points we found

  • Provide end-user support across the local business.
  • Manage incidents, requests, and device support for various IT equipment.
  • Collaborate with global IT teams while representing local needs.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

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Key points we found

  • Provide Level 1/2 support as the first point of contact for customers.
  • Manage inbound support requests and own the service desk queue.
  • Work predominantly from home while being located in Newcastle or the Central Coast.
Posted 18d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first level technical support to users across the organisation.
  • Diagnose, troubleshoot, and resolve IT-related issues efficiently.
  • Contribute to the continuous improvement of the IT Service Desk function.
Posted 11d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead the daily operations of the Service Desk ensuring high-quality IT support.
  • Manage ITSM ticket disciplines and drive ITIL-aligned practices.
  • Coach and develop the Service Desk team while coordinating workloads and service delivery.
Expiring in 2d
Full time · Contract
$40 - $42/hr Above avg.

Key points we found

  • Prepare, configure, and test mobile devices for deployment.
  • Collaborate with project managers and technical teams to ensure efficient delivery.
  • Troubleshoot and resolve incidents impacting device performance.
Posted 36d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide day-to-day AV conferencing support for executive conference rooms.
  • Remotely troubleshoot AV issues and support Zoom and Microsoft Teams environments.
  • Assist in identifying improvements to AV support processes.
Posted 20d ago
Full time · Permanent
$75,000 Above avg.

+ super + 5% profit share bonus

Key points we found

  • Deliver level 1 technical support to staff across Australia and New Zealand.
  • Proactively resolve IT related issues via multiple support channels.
  • Assist in the maintenance of network infrastructure and provide application support.
Posted 7d ago
Contract
$50 - $55/hr Above avg.

Key points we found

  • Manage day-to-day administration of the modern workplace environment.
  • Provide Level 2 escalation support for complex technical issues.
  • Administer Intune, M365, and Azure environments.
Posted today
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide advanced technical support across hardware, software, and networking issues.
  • Administer and support Microsoft technologies including Active Directory and Exchange Online.
  • Manage service desk operations and mentor junior team members.
Posted today
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join a high-performing team as a Service Desk Analyst.
  • Provide outstanding first-level customer support via phone, email, and live chat.
  • Perform remote troubleshooting and maintain ownership of customer tickets.
Expiring in 1d
Contract
Similar jobs pay ~$350k+

$1200 - $1500 pd

Key points we found

  • Provide Level 1/2 IT support to end users via phone, email and onsite.
  • Deploy, configure and support desktops, laptops, and other end-user devices.
  • Deliver excellent customer service while supporting users in both office and field environments.
Posted 2d ago
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide high-quality end-user support to employees and stakeholders.
  • Manage incidents and service requests through to resolution.
  • Contribute to service improvements and operational readiness activities.
Posted 2d ago
Casual/Holiday · Contract
Similar jobs pay ~$114k - $152k pro rata

AU$450 - AU$600 per day + + Super

Key points we found

  • Join a close-knit team providing internal IT support.
  • Deliver high-quality end-user support across devices and applications.
  • Act as the primary point of contact for IT-related incidents.