Help Desk & IT Support jobs in Melbourne VIC
44 jobs
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Posted 21d ago
$85k
Above avg
KEY POINTS WE FOUND
- Maintain and support the company’s IT infrastructure and systems.
- Provide technical assistance and troubleshoot ICT issues for employees.
- Monitor network performance and ensure system reliability and security.
Posted today
~$75k - $95k(Estimated)
KEY POINTS WE FOUND
- Deploy, install, replace and support endpoint devices, infrastructure, networking and peripherals across regional Victorian sites.
- Troubleshoot hardware, software and connectivity issues; assist users and support testing and post-deployment validation.
- Travel extensively between assigned sites, coordinate with project stakeholders and maintain accurate asset and deployment records.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 6d ago
~$77k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide first level technical support and advice to end-users.
- Log and track incidents and service requests in the service management system.
- Maintain user accounts and ensure timely resolution of IT issues.
Posted 9d ago
~$86k - $99k(Estimated)
KEY POINTS WE FOUND
- Provide front-line technical support for AV and IT issues in teaching and event spaces.
- Act as a subject matter expert for academic staff and students using AV systems.
- Log and manage service tickets to contribute to service improvement.
Posted 24d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 23d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality IT support to team members across multiple locations.
- Act as the first point of contact for users seeking technical support.
- Log and document incidents and service requests in the ticketing system.
Posted 1d ago
L2 and L3 MSP Support Engineers - People First Aussie MSP/MSSP!
Saul Recruitment
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 and 3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 2d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support for retail and corporate IT environments.
- Resolve incidents and service requests within agreed SLAs and perform advanced troubleshooting.
- Contribute to project delivery and maintain high-quality knowledge base articles.
Posted 17d ago
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide technical support to internal staff at all levels of seniority and IT literacy.
- Install and configure computer systems, diagnose hardware and software faults, and solve technical issues.
- Contribute to the IT Strategy, development, and execution.
Posted 2d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide technical support for Rockwell Automation''s hardware and software portfolio.
- Troubleshoot and resolve complex automation challenges for customers.
- Collaborate with various teams to enhance customer experience and support quality.
Posted 3d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.
+60d ago
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Design, develop, test, maintain, and support RTU software solutions.
- Analyse customer requirements and translate them into technical solutions.
- Mentor junior engineers and support knowledge sharing across the team.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 49d ago
~$82k - $137k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in shift work and manage technical issues in data centers.
+60d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 support for CCaaS platforms.
- Monitor and resolve incidents related to IVR systems and call routing.
- Collaborate with teams to enhance customer experience and system performance.
Posted 17d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide level 2 support across hardware, software, and network environments.
- Act as a technical escalation point for Service Desk Analysts.
- Contribute to redefining customer experience at Centorrino Technologies.
Posted 28d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/Level 2 IT support to end users.
- Diagnose and resolve hardware, software, network and application-related issues.
- Respond to and manage IT incidents and service requests within agreed SLAs.
Posted 20d ago
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured, tested, and deployed.
- Assist with onsite delivery and deployment activities.
Posted 21d ago
SERVICE DESK ANALYST - GPC ASIA PACIFIC - FULL TIME
GPC Asia Pacific (APAC)
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level Service Desk support for incidents and requests.
- Monitor support queues and respond to calls and tickets within agreed SLA timeframes.
- Troubleshoot device, software and web-application issues in line with ITIL practices.