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Help Desk & IT Support jobs

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Customer Engineer

NSW•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Installs, maintains, repairs, and upgrades customer equipment and related hardware/software/Network components.
Provides technical support across a range of customer environments and third-party technologies.
Responsible for ownership of customer issues through to resolution in accordance with service level agreements (SLAs).

IT Service Desk Technician

Adelaide SA•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide Level 1 and Level 2 technical support across hardware, software, networking and Microsoft 365 environments.
Troubleshoot and resolve issues relating to Windows devices, Microsoft Office, Teams, Outlook, SharePoint, OneDrive and Active Directory/Entra ID.
Manage incidents and service requests through the full ticket lifecycle using our ITSM platform.

Service Desk Engineer, Melbourne

Nexon Asia Pacific

Melbourne VIC 3004•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide fast and useful technical assistance to clients.
Perform remote troubleshooting and determine the best solutions.
Record events and follow up on customer status.

Technical Support Engineer (SharePoint)

Sydney NSW•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Own, troubleshoot, and solve customers’ technical issues.
Lead in building communities and share knowledge through readiness programs.
Engage with engineering teams to investigate product defects and drive improvements.

Data Center Technician

Melbourne VIC•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Stage, set up and perform hardware deployments in a data center environment.
Troubleshoot and diagnose equipment issues while adhering to standard operating procedures.
Assist and mentor peers while contributing to a positive team environment.

Test Analyst

Brisbane QLD 4000•Casual/Holiday

~$148k - $178k(Estimated)

KEY POINTS WE FOUND

Develop, maintain and execute manual and automated test plans.
Collaborate with business and technical stakeholders to understand requirements and system functionality.
Identify, document and manage defects through to resolution.

2027 Undergraduate IT Internship

Scoresby VIC 3179•Full time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Assist in the delivery of IT services and technical support of IT infrastructure.
Support the generation and reporting of service delivery metrics.
Build relationships with users, technical staff, and management to resolve IT incidents.

Integration Engineer

Campbellfield VIC 3061•Contract

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Design, develop, and support enterprise integrations across HR, ERP, finance, and operational systems.
Lead HRIS integration projects, ensuring accurate and automated data flows across the organisation.
Collaborate with stakeholders to translate business requirements into scalable technical solutions.

2027 Undergraduate IT Internship

Scoresby VIC 3179•Full time

~$50k - $60k(Estimated)

KEY POINTS WE FOUND

Assist in the delivery of IT services and technical support of IT infrastructure.
Support the generation and reporting of service delivery metrics.
Build relationships with users, technical staff, and management to resolve IT incidents.

L1 Help Desk Support Engineer

The Missing Link

Adelaide SA 5000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide onsite IT support to end users.
Troubleshoot hardware and software issues.
Manage incidents and service requests through to resolution.

ICT Support Specialist

Cdc Data Centres

Fyshwick ACT 2609•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Provide advanced IT support for hardware, software, network, application, and end-user issues.
Administer and support core infrastructure including Windows Server, Active Directory, and networking.
Collaborate with internal teams and external vendors to deliver projects and continuous service improvements.

IT Technician

Brisbane QLD 4000•Casual/Holiday

~$60k - $80k pro rata(Estimated)

KEY POINTS WE FOUND

Support deployment, configuration, and installation of hardware and software systems.
Ensure end-user devices are correctly configured and deployed according to company standards.
Assist with onsite delivery and deployment activities including device setup and configuration.

Technical Support Engineer (SharePoint)

Australia•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Own, troubleshoot, and solve customers’ technical issues.
Lead in building communities and share knowledge through readiness programs.
Engage with engineering teams to investigate product defects and drive improvements.

Deployment Technician (Expression of Interest)

Australia•Casual/Holiday

~$50k - $70k(Estimated)

KEY POINTS WE FOUND

Expression of interest for an entry-level Deployment Technician role.
Support configuration, deployment, and installation of hardware and software.
Assist with device setup, imaging, and customer service.

IT Helpdesk / Support Technician - Mulgrave

Good People HR Pty Ltd

Australia•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide IT support to customers for hardware and software issues.
Maintain high customer service standards and log all support queries.
Configure and troubleshoot PCs, laptops, and other devices.

Customer Engineer

NSW•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Installs, maintains, repairs, and upgrades customer equipment and related hardware/software/Network components.
Provides technical support across a range of customer environments and third-party technologies.
Responsible for ownership of customer issues through to resolution in accordance with service level agreements (SLAs).

Technology Support Specialist

VIC•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Permanent role with 5 days on-site work in a fast-paced environment.
Deliver exceptional customer service and technical support to clinicians and staff.
Drive continuous service improvements and manage technology operations.

L1 Help Desk Support Engineer

The Missing Link

Brisbane QLD 4000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide onsite IT support to end users.
Troubleshoot hardware and software issues.
Manage incidents and service requests through to resolution.

Systems Administrator / Escalation Point

Humanised Group

ACT•Full time

~$70k - $90k(Estimated)

KEY POINTS WE FOUND

Act as a key escalation point for technical issues.
Troubleshoot and resolve incidents across various technologies.
Deliver exceptional customer service and maintain communication throughout the support lifecycle.

Service Desk Analyst - Scoresby

Melbourne VIC 3000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Provide Level 1 Service Desk support via phone, email, and chat.
Diagnose and resolve technical issues related to hardware and software.
Document user interactions and contribute to the knowledge base.