in all categories

Help Desk & IT Support jobs

• The average pay for Help Desk & IT Support jobs is $77K per year.
• Entry-level positions start at $29K per year, while the most experienced workers can earn up to $221K per year.
487 companies are currently advertising Help Desk & IT Support jobs including Hays, Michael Page, Green Light, Fujitsu and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL and MICROSOFT WINDOWS.
Showing 1 - 20 of 228 jobs
Sort by
Relevance
Posted 3d ago
Full time · Permanent
$80,000 - $100,000 Above avg.

Key points we found

  • Provide technical support to students and staff in person and remotely.
  • Install, configure, and maintain desktop hardware and software.
  • Manage and maintain the organisation’s website and Learning Management Systems.
Posted 3d ago
Full time · Permanent
$85,697 Above avg.

Key points we found

  • Serve as the first point of contact for technical support.
  • Troubleshoot and resolve routine technical issues.
  • Maintain accurate ticket records and escalate complex issues.
Posted 23d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

[]

Key points we found

  • Provide premium end-user support across macOS.
  • Support Executive-level stakeholders in a mixed Mac and Windows environment.
  • Deliver exceptional customer service with a focus on stakeholder management.
Posted 8d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

Market Rates

Key points we found

  • Provide Level 1 IT support in a structured operational environment.
  • Respond to IT support requests and resolve routine technical issues.
  • Install, configure, and maintain IT equipment and documentation.
Posted 22d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

[]

Key points we found

  • Provide 2nd level IT support both remote and onsite for a broad client base.
  • Maintain relationships with clients and perform administration of core infrastructure components.
  • Act as an escalation point for level 1 & 2 support technicians.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

[]

Key points we found

  • Provide 1st level IT support both remote and onsite for clients.
  • Maintain relationships with clients and perform account administration.
  • Troubleshoot technical issues in a high-volume ticketing environment.
Posted 16d ago
Full time · Permanent
$80,000

Key points we found

  • Deliver high-quality technical support to ensure smooth operation of IT systems.
  • Troubleshoot hardware, software, and network connectivity issues.
  • Provide training and guidance to end-users on IT best practices.
Posted 9d ago
Full time · Permanent
Similar jobs pay ~$80k

[]

Key points we found

  • Provide first-line support for hardware, software, and network issues.
  • Administer Microsoft 365 environments and manage user onboarding/offboarding.
  • Maintain IT assets and ensure adherence to security protocols.
Posted 16d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

[]

Key points we found

  • Provide frontline IT support in a corporate environment
  • Install, configure, and maintain desktop hardware and software
  • Resolve technical issues and ensure effective support for staff
Posted 42d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

[]

Key points we found

  • Provide day-to-day application support across council systems
  • Manage support tickets and troubleshoot system issues
  • Assist with financial and administrative modules
Posted 21d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

[]

Key points we found

  • Provide Level 1/2 IT support across desktops, laptops, and user applications.
  • Manage onboarding and offboarding processes, including user accounts and device setup.
  • Troubleshoot issues across Windows environments, Active Directory, and Microsoft technologies.
Posted 24d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

[]

Key points we found

  • Primary point of contact for the ICT Helpdesk providing advanced end-user support.
  • Responsible for helpdesk administration, issue triage, and delivery of Level 2 technical support.
  • Acts as the main technical resource for day-to-day ICT support.
Posted 7d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first level technical support to users across the organisation.
  • Diagnose, troubleshoot, and resolve IT-related issues efficiently.
  • Contribute to the continuous improvement of the IT Service Desk function.
Posted 8d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

[]

Key points we found

  • Act as the first point of contact for technical issues across a broad user base.
  • Troubleshoot and resolve day-to-day IT issues, both remotely and on-site.
  • Maintain accurate records of incidents, resolutions, and system updates.
Posted 49d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

[]

Key points we found

  • Provide end-user support across the local business.
  • Manage incidents, requests, and device support for various IT equipment.
  • Collaborate with global IT teams while representing local needs.
Posted today
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead the daily operations of the Service Desk ensuring high-quality IT support.
  • Manage ITSM ticket disciplines and drive ITIL-aligned practices.
  • Coach and develop the Service Desk team while coordinating workloads and service delivery.
Posted 7d ago
Full time · Permanent
Similar jobs pay ~$86k - $96k

Pay information not disclosed by advertiser

Key points we found

  • Deliver front-line end user technology support across corporate office and mine site environments.
  • Collaborate with local and global support analysts to ensure seamless IT service delivery.
  • Provide user training and education on IT best practices and security protocols.
Posted 22d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

[]

Key points we found

  • Provide level 2/3 IT support to approximately 450 employees in Australia.
  • Perform technical support of servers, network, and hardware.
  • Assist with the delivery of infrastructure projects.
+60d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

[]

Key points we found

  • Provide Level 1/2 support as the first point of contact for customers.
  • Manage inbound support requests and own the service desk queue.
  • Work predominantly from home while being located in Newcastle or the Central Coast.