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Posted 35d ago
Field service engineer
COGNIZANT
Sydney NSW•Full time
~$79k - $89k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity.
- Ensure timely resolution of incidents while maintaining high customer satisfaction.
Posted today
IT Support Engineer
Kogan People Solutions - recruiters
Drouin VIC 3818•Full time
$95k - $100k
Above avg
KEY POINTS WE FOUND
- Deliver high-quality ICT systems and technical support across the school community.
- Act as a technical escalation point for complex issues and support core network and server infrastructure.
- Research, develop, and implement new technical solutions in collaboration with management.
Posted 53d ago
Desktop Support Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality Level 1/2 desktop support in a Windows environment.
- Manage and troubleshoot PCs, laptops, printers, and mobile devices.
- Support Audio Visual technologies and ensure exceptional user support.
Posted 23d ago
Service Desk Team Leader – ITSM / EUC / Service Improvement
The Recruitment Company
Macquarie Park NSW 2109•Full time
~$130k - $165k(Estimated)
KEY POINTS WE FOUND
- Lead a small team of Service Desk professionals across Australia and New Zealand.
- Improve service maturity and customer experience while managing ITSM processes.
- Act as a senior escalation point for complex EUC support issues.
Posted 10d ago
Tech Field Engineer - Cairns
Hays
Cairns QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide on-site technical support and hardware repair services.
- Diagnose and repair laptops, desktops and related IT equipment.
- Manage service calls, schedules, and parts inventory.
Posted 10d ago
Service Desk Analyst
Hays
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide first-line IT support to users face-to-face and remotely.
- Resolve incidents and service requests within agreed SLAs.
- Troubleshoot hardware and software issues, ensuring users have access to configured IT equipment.
Posted 10d ago
Senior Technical Field Engineer Mackay
Hays
Mackay & Whitsundays QLD•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide on-site technical support to customers across the Mackay region.
- Diagnose and repair hardware faults across various devices.
- Assist with server hardware diagnostics and basic networking tasks.
Posted 11d ago
L2 IT Support
Hays
Townsville QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 IT support in a mining industry setting.
- Assist with Windows and Office 365 support.
- Work with big mining clients and gain exposure to quality training.
Posted 35d ago
Level 3 Helpdesk Engineer
Hays
Adelaide SA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high-level IT issues.
- Deliver a high level of customer service and communication.
Expiring in 2d
Application Specialist
COGNIZANT
Perth CBD & Inner Suburbs WA•Full time
KEY POINTS WE FOUND
- Triaging incoming cases and troubleshooting software-related issues.
- Implementing application upgrades and server migrations.
- Providing exceptional customer experience and maintaining documentation.
Posted 17d ago
ICT Support Technician/ICT Support Officer; Retail Supervisor
Panda Tech Pty Ltd T/a OutBack IT
NT•Full time
$67k - $80k
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for desktops, laptops, and mobile devices.
- Diagnose and resolve hardware faults and configure software applications.
- Assist with IT inventory management and maintain accurate service tickets.
Posted 48d ago
Level 1/2 IT Support Technician - Perth
Hays
Perth WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Providing L1 and L2 support across various client environments.
- Managing and resolving service desk tickets in a timely manner.
- Delivering exceptional customer service via phone, remote support, and on-site visits.
Posted 17d ago
Field service engineer
COGNIZANT
Sydney CBD NSW•Full time
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for end-user devices and operating systems.
- Troubleshoot issues related to Microsoft 365 applications and basic network connectivity problems.
- Ensure timely resolution of incidents while maintaining high levels of customer satisfaction.
Posted 48d ago
Level 2 Support Engineer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Providing Level 2 technical support across a diverse client portfolio.
- Troubleshooting M365, Active Directory, Azure, and endpoint management technologies.
- Delivering a combination of remote helpdesk and onsite client support.
+60d ago
IT Support Engineer
Hays
Perth WA•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 and Level 3 technical support across desktops, laptops and enterprise applications.
- Manage and support Active Directory, Azure AD and Microsoft 365 environment.
- Assist with device deployments, upgrades and system enhancement.
Posted 26d ago
IT Systems Support
Hays
Eastern Suburbs Sydney NSW•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/2 support across hardware, software and business applications.
- Manage user onboarding, offboarding and device provisioning.
- Assist with ERP and business system support.
Expiring in 4d
ICT Customer Support Officer
AXIOM Technologies Australia Pty Ltd.
Torbanlea QLD 4662•Full time
$80k - $100k
Above avg
KEY POINTS WE FOUND
- Provide first and second-level technical support to users for hardware and software issues.
- Diagnose technical problems and determine appropriate solutions for ICT equipment.
- Maintain a high standard of customer service while assisting users with ICT-related enquiries.
Posted 49d ago
Service Desk Manager
Hays
Sydney CBD NSW•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead service desk escalations while mentoring junior engineers.
- Provide hands-on technical support across servers, networks, and hardware.
- Support the delivery of infrastructure projects for a varied client base.
Posted 19d ago
IT Support Engineer
Hays
Perth WA•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Providing Level 2/3 technical support across a variety of client environments
- Supporting Microsoft 365, Windows Server, Active Directory and networking technologies
- Building strong relationships with clients and delivering exceptional customer service
Posted 24d ago
SOE Engineer (NV1)
Green Light
Canberra ACT•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Immediate start for an SOE Engineer (NV1) role in Canberra.
- Responsibilities include development, build, and implementation of Windows operating systems.
- Requires active AGSVA NV1 clearance and may involve interstate travel.