Help Desk & IT Support jobs
219 jobs
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Posted 24d ago
Senior Technical Support Specialist
Chemist Warehouse
Preston VIC 3072•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Act as a subject matter expert in IT support across various environments.
- Lead root cause analysis and implement lasting fixes for complex incidents.
- Provide expert support and guidance to technical teams and stakeholders.
Posted 47d ago
Service Desk Analyst
Emmbr
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide responsive L1 and L2 technical support through phone and ticketing channels.
- Diagnose and troubleshoot hardware, software and network issues, guiding users through solutions.
- Take ownership of service requests and incidents, managing them through to resolution.
Posted 9d ago
Service Desk Analyst
Special Broadcasting
North Shore NSW 2444•Full time
~$70k - $75k(Estimated)
KEY POINTS WE FOUND
- Deliver customer service excellence for IT support.
- Provide frontline IT support across various technologies.
- Maintain and use the Helpdesk database effectively.
+60d ago
Expression of Interest: ICT Support Technician - Mildura
Support Office - Commercial & Services
Mildura VIC 3500•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide ICT support to educational institutions in Mildura.
- Assist with technical issues and ensure smooth operation of technology solutions.
- Collaborate with a growing team to deliver tailored services to the education sector.
Posted 33d ago
Expression of Interest: ICT Support Technician - Victoria
The Good Guys
Southbank VIC 3006•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Service Desk Level 1 and Level 2 support for clients.
- Assist Specialist Technician with assigned tasks and local support.
- Participate in system installations and basic server administration.
Posted 18d ago
IT Technician
CompNow
Notting Hill VIC 3168•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured, tested, and deployed.
- Assist with onsite delivery and deployment activities.
Posted 3d ago
Desktop Support Engineer
Brennan
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide onsite and remote 1st-level support to clients in Sydney.
- Manage and resolve technical issues for service delivery teams.
- Maintain effective communication with clients and ensure excellence in customer service.
Posted 3d ago
Director of IT Service Operations, Pacific
ACCOR
Gold Coast•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a high-performing IT support team.
- Oversee IT service operations across the region, ensuring performance against service levels.
- Drive continuous improvement through KPI monitoring and process optimisation.
Posted 33d ago
1 Service Desk Analyst - Microsoft, MDM - Federal Government!
HiTech Group
NSW•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Engage as a Service Desk Analyst for a Federal Government department.
- Design and manage Android-based mobile devices using Microsoft Intune MDM.
- Administer Microsoft Entra ID and manage Azure services.
Posted 10d ago
Desktop Support Officer - Part Time
Centorrino Technologies
Melbourne VIC 3004•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite technical support to clients.
- Engage with a diverse range of technologies including Macs, PCs, and network infrastructure.
- Foster a collaborative environment to drive exceptional customer experiences.
+60d ago
IT Support Officer (NSW)
konnecting
Regional NSW•Full time
~$90k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide first and second-level helpdesk support for IT operations.
- Assist with IT projects and maintain IT systems documentation.
- Manage user onboarding and network access.
Posted 48d ago
IT Services Engineer Sydney
Richard Crookes Constructions
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 technical support across various platforms and devices.
- Act as an escalation point for Level 1 analysts and ensure ticket progression.
- Support project sites with technology establishment and onboarding.
Posted 19d ago
IT ASSISTANT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 11d ago
End User Services Engineer VIC (Intune MDM)
Canon
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.
Posted 11d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
Eveleigh NSW 2015•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 26d ago
Digital Support Specialist
Jemena
Sydney NSW•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide advanced technical support across various platforms and tools.
- Proactively improve digital employee experience and device performance.
- Mentor and support Level 1 and 2 Support Technicians.
Posted 11d ago
TECHNICAL SUPPORT ANALYST
Standards Australia
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 10d ago
Service Desk Analyst - NV1
Centorrino Technologies
Canberra ACT 2600•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Join a community-focused tech company
- Work in a dynamic White Label Managed Services Team
- Must have existing NV1 security clearance
Posted 10d ago
Service Desk Officer
Blacktown City Council
Blacktown NSW 2148•Full time
~$2k(Estimated)
KEY POINTS WE FOUND
- Provide first point of contact for ICT support across Council.
- Troubleshoot technical issues and resolve incidents and service requests.
- Support staff with hardware and software setup and configuration.
Posted 34d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.