Customer Service & Call Centre jobs in Australia
4196 jobs
Sort by
Posted 2d ago
Customer Service Officer
Pacific National
Acacia Ridge QLD 4110•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service and operational support for freight bookings.
- Coordinate freight movements and resolve issues with customers and operational teams.
- Manage customer complaints and service issues, ensuring timely resolution.
Posted 2d ago
Customer Service Team Leader
Pacific National
Chullora NSW 2190•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a customer-focused team supporting Australia’s essential rail freight network
- Drive service excellence, operational coordination and continuous improvement
- Manage customer escalations and ensure timely resolution of service disruptions
Posted 2d ago
Concierge
Uniting AgeWell
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional service and support to residents and visitors.
- Act as the first point of contact for residents, staff, and visitors.
- Maintain the welfare, privacy, and independence of residents.
Posted 2d ago
Customer Service Representative
Parramatta City Council
Parramatta NSW 2150•Full time
~$81k(Estimated)
KEY POINTS WE FOUND
- Work as part of the Customer Contact Centre Team to enhance service delivery.
- Respond to customer enquiries in a professional and timely manner.
- Develop skills to resolve 80% of customer contacts without escalation.
Posted 2d ago
Customer Service Manager Collingwood, Victoria, Australia
Bellroy
Collingwood VIC 3066•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead and manage the customer service team to ensure high-quality support across all channels.
- Design and implement quality assurance frameworks focusing on decision-making and customer outcomes.
- Provide coaching and training to enhance team performance and customer interactions.
Posted 2d ago
Guest Service Officer - Front Office
Park Hyatt Sydney
Sydney NSW 2000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Responsible for guest arrival and departure experience
- Handle room reservations and cashiering functions
- Provide local knowledge and support to guests
Posted 2d ago
Wholesale Travel Consultant | Sydney
AA Appointments
Sydney NSW 2000•Full time
~$70k(Estimated)
KEY POINTS WE FOUND
- Provide professional customer service to industry agents
- Convert bookings and reach sales targets
- Enjoy discounted travel and exclusive employee benefits
Posted 2d ago
Corporate Travel Consultant | Sydney
AA Appointments
Sydney NSW 2000•Full time
~$75k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of corporate clients for travel bookings
- Provide exceptional customer service and support
- Work in a hybrid environment with opportunities for career progression
Posted 2d ago
Corporate Travel Consultant | Brisbane
AA Appointments
Brisbane QLD 4000•Full time
~$95k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team to deliver seamless corporate travel experiences.
- Manage complex travel arrangements for corporate groups and events.
- Provide exceptional customer service and maintain accurate client files.
Posted 2d ago
Retail Customer Service Officer, APS Level 3, Questacon
Department of Industry, Science and Resources
Canberra ACT 2600•Full time
~$73k - $79k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable and engaging customer service to visitors and customers.
- Support daily operations of the Questacon Shop including processing transactions and maintaining shop presentation.
- Assist with training and procedural guidance for APS2 Retail Assistants.
Posted 2d ago
Product Consultant | Sydney
AA Appointments
Sydney NSW 2000•Full time
~$80k(Estimated)
KEY POINTS WE FOUND
- Design and manage unique art, history, and cultural tour itineraries.
- Negotiate supplier contracts and manage partnerships.
- Ensure high standards in tour design and client feedback.
Posted 2d ago
Customer Care Manager
Charterhouse
Brunswick VIC 3056•Casual/Holiday
~$119k - $128k pro rata(Estimated)
KEY POINTS WE FOUND
- Lead and develop customer care teams across multiple sites.
- Ensure outstanding customer experiences and manage day-to-day operations.
- Drive employee engagement and performance while identifying process improvements.
Posted 2d ago
Customer Service Agent
Nextdc Ltd
Darwin City NT 0800•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide professional and efficient first points of contact for customers and visitors.
- Coordinate logistics and documentation of deliveries as a concierge.
- Deliver seamless customer experience through effective communication and support.
Posted 2d ago
Cruise Ship Support (Wed to Sun)
PFD Food Services
Chullora NSW 2190•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Support the supply of products to cruise ship customers.
- Process orders, invoices, and coordinate documentation.
- Liaise with multiple teams to ensure smooth deliveries.
Posted 2d ago
Helpdesk Operator (All shifts)
Compass Group
Footscray VIC 3011•Full time
~$58k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for staff requiring assistance with hospital services.
- Log and prioritise service requests, ensuring timely resolution and updates.
- Maintain compliance with hospital policies and support continuous improvement.
Posted 2d ago
Customer Support - Aged Care
Australian Unity
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers in aged care.
- Manage high volume inbound enquiries and resolve issues efficiently.
- Build strong relationships to support positive customer outcomes.
Posted 2d ago
Membership Sales Consultant
Australian Unity
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Process health insurance applications and membership changes
- Manage a high volume of membership requests
- Provide accurate information and support to internal teams and members
Posted 2d ago
Realtime Analyst
Australian Unity
Melbourne VIC 3000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Monitor real-time performance across customer queues and channels.
- Identify and respond to call volume spikes and service level risks.
- Provide real-time updates and recommendations to operational leaders.
Posted 2d ago
Implementation Partner, In-Store
DoorDash Technologies Australia Pty Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead client onboarding activities including training and configuration.
- Manage multiple implementation projects to ensure client satisfaction.
- Collaborate with sales and customer success teams for smooth transitions.
Posted 2d ago
Full-time Assistant Store Manager - George Street Full-time
Starbucks
Sydney NSW 2000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Join Starbucks Australia as an Assistant Store Manager in a permanent full-time role.
- Lead store operations and develop a high-performing team while creating a welcoming environment.
- Enjoy partner benefits including free coffee, discounts, and ongoing training opportunities.