Customer Service & Call Centre jobs in Australia
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Posted 35d ago
Customer Service Officer - Indooroopilly
BOQ Group
Indooroopilly QLD 4068•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with a dynamic team to exceed customer expectations.

Posted 14d ago
New Grill'd Chermside Drive Thru - Team Members Wanted!
Grill'd
Chermside QLD 4032•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a new Drive Thru team at Grill'd Chermside.
- Deliver exceptional customer service in a fast-paced environment.
- Enjoy flexible rosters and opportunities for career growth.

Posted 15d ago
Retail Consultant, Erina
Optus
Erina NSW 2250•Casual/Holiday
~$73k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge.
- Build strong connections with teammates and create a customer-first environment.
Posted 19d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 38d ago
Field Service Manager
Aristocrat Technologies Australia P/L
Orange NSW 2800•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead and mentor a team of Field Service personnel.
- Manage customer expectations and relationships while ensuring compliance with WH&S regulations.
- Conduct audits and manage parts inventory to maintain service standards.
Posted 12d ago
Contact Centre Consultant
Genesis
Newcastle NSW 2300•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service through various communication channels.
- Develop positive relationships with customers to enhance their experience.
- Work flexible part-time hours, including weekdays and weekends.

Posted 15d ago
Omni Services Team Lead
RACV
Noble Park VIC 3174•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performing team responsible for real-time digital support across various channels.
- Champion digital-first service and optimise conversational journeys.
- Use data and insights to improve performance and member experiences.
Posted 15d ago
AUTOMOTIVE PARTS INTERPRETER - RARE SPARES BLACKTOWN - CASUAL
Rare Spares
Blacktown NSW 2148•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide expert advice on automotive parts to customers.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain knowledge of product offerings and industry trends.
Posted 19d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Brisbane QLD 4000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.


Posted 15d ago
Customer Service and Collections Representative
SMAART Recruitment
Melbourne VIC 3004•Casual/Holiday
~$74k pro rata(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service through inbound and outbound interactions.
- Assist customers with finance and leasing enquiries while maintaining premium standards.
- Transition between customer service and collections conversations with empathy.


Posted 15d ago
Customer Banking Specialist Relief - Dunsborough (Full Time)
CommBank
WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist customers with general banking transactions and queries.
- Build personal connections with customers through face-to-face and digital interactions.
- Process applications for personal loans and credit cards.
+60d ago
Customer Relationship Specialist - The Gap
BOQ Group
The Gap NSW 2650•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Engage customers to identify their financial needs and provide suitable banking solutions.
- Manage loan maintenance requests and ensure a smooth customer experience.
- Coach Customer Service Officers and promote digital banking tools.
Posted 18d ago
Customer Service Officer - Morley
BOQ Group
Morley WA 6062•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service as the first point of contact in the Branch.
- Educate customers on digital banking solutions and conduct needs-based conversations.
- Collaborate with team members to exceed customer expectations.


Posted 35d ago
Peak Trade Team Members - Casual & Fixed Term (Frankston)
Officeworks
Frankston VIC 3199•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Officeworks Frankston
- Provide exceptional customer service and tailored solutions
- Work in a fast-paced environment with flexible hours
Posted 15d ago
Trade Counter Assistant - Kelmscott
Reece Group
Kelmscott WA 6111•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist plumbers and tradespeople with product access and information.
- Manage customer service, quotes, and stock control activities.
- Maintain branch tidiness and make occasional deliveries.
Posted 15d ago
Customer Success Lead - TytonAI/EI
Slr Consulting Australia Pty Ltd
Perth WA•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Drive adoption of Tyton ecological monitoring software among ecologists.
- Support customers throughout their journey, from pre-sales to onboarding.
- Provide training, documentation, and feedback to enhance customer success.
Posted 15d ago
Warranty Case Consultant - Government & Defence
Toll Transport Pty Ltd
Brisbane QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage and assess loss and damage claims from start to finish.
- Investigate claims, gather evidence, and make informed decisions.
- Communicate claim outcomes clearly and professionally while maintaining empathy.


Posted 15d ago
Network Lead - Mackay
u&u
Mackay & Whitsundays QLD•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Oversee operations of COEX’s network of operators in North Queensland.
- Build and maintain relationships with external operators and internal stakeholders.
- Implement process improvements to enhance customer experience and satisfaction.
Expiring in 3d
Customer Care Officer
Cleanaway
Northgate QLD 4013•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a specialist team managing major corporate accounts.
- Provide exceptional customer service and support.
- Utilise Salesforce CRM to manage customer requests.

Posted 15d ago
Retail Consultant, Melton West
Optus
Melton West VIC 3337•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge to customers.
- Build strong connections with teammates and create a customer-first environment.