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Customer Support Manager jobs

• The average pay for Customer Support Manager jobs is $85K per year.
• Entry-level positions start at $48K per year, while the most experienced workers can earn up to $117K per year.
5 companies are currently advertising Customer Support Manager jobs including Opal Healthcare, Bank Australia, Brandt, Hitachi and WesTrac.
• Top skills include CUSTOMER SUPPORT, OFFICE MANAGER, LEADERSHIP, MANAGEMENT and SALES ADMINISTRATION.
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Expiring in 4d
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Lead and coach a customer support team to deliver service excellence.
  • Drive continuous performance improvement and operational efficiency.
  • Collaborate with stakeholders to enhance customer and employee experiences.
Posted 4d ago
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Provide leadership to Regional Technical Managers to ensure quality resolutions.
  • Manage and prioritize dealer quality issues and ensure compliance with service KPIs.
  • Support continuous improvement and enhance customer satisfaction.
+60d ago
Full time · Permanent
Similar jobs pay ~$70k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Immediate start available for the right candidate
  • Generous remuneration package and excellent working culture
  • Opportunities for development in food or pharmaceutical manufacturing
+60d ago
Full time · Permanent
$100,000 - $120,000 Above avg.

Key points we found

  • Join a rapidly scaling AI company transforming document management.
  • Drive customer adoption and engagement for enterprise clients.
  • Lead onboarding and implementation for a diverse customer base.
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Assist with recruitment and training of customer service staff
  • Develop and implement service standards and policies
  • Manage and motivate the customer service team
Expiring in 4d
Full time · Permanent
Similar jobs pay ~$217k

Clear, Empathy-Driven Core Values

Key points we found

  • Lead and mentor the Client Support team to deliver exceptional client experiences.
  • Manage support queues and act as the primary escalation point for complex client issues.
  • Continuously improve support processes and collaborate with internal teams for better client outcomes.
Expiring in 3d
Full time · Permanent
Similar jobs pay ~$100k - $130k

Pay information not disclosed by advertiser

Key points we found

  • Lead the end-to-end experience for B2B partners, ensuring service excellence and delivery against agreed SLAs and KPIs.
  • Drive operational improvements by identifying inefficiencies and implementing scalable processes and automation solutions.
  • Collaborate with cross-functional teams to optimise retail and commercial workflows across ERP, POS and SAP systems.
Posted 15d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead the Customer Service team to deliver exceptional customer experiences.
  • Manage escalated customer enquiries and complaints, ensuring timely resolution.
  • Drive team performance through coaching, mentoring, and training.
Posted 33d ago
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop a customer support team focused on quality and efficiency.
  • Own digital transformation initiatives to enhance customer interactions.
  • Develop and present performance reports to senior leadership.
+60d ago
Full time · Permanent
Similar jobs pay ~$80k - $95k

Pay information not disclosed by advertiser

Key points we found

  • Manage a team of customer service staff and develop service procedures.
  • Deliver excellence in customer service for local and international customers.
  • Address customer issues and maintain accurate records.
+60d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead and manage the customer service team in a pharmaceutical company.
  • Oversee the end-to-end order to delivery cycle and champion automation.
  • Build effective relationships with account management and operational teams.
Posted 1d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop a team of Customer Service Representatives.
  • Monitor performance metrics and ensure service levels are met.
  • Provide coaching and training to enhance customer service skills.
Posted 2d ago
Full time · Permanent
Similar jobs pay ~$120k - $150k

Pay information not disclosed by advertiser

Key points we found

  • Act as the primary contact for managing escalated customer and partner issues.
  • Lead strategic projects and mentor less experienced Support Escalation Managers.
  • Manage customer expectations and improve processes for issue resolution.
Posted 2d ago
Full time · Permanent
Similar jobs pay ~$120k - $150k

Pay information not disclosed by advertiser

Key points we found

  • Act as the primary contact for escalated customer and partner issues.
  • Lead strategic projects and mentor less experienced Support Escalation Managers.
  • Manage customer expectations and build relationships with internal teams.
Expiring in 4d
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Lead the member support team to enhance customer satisfaction and engagement.
  • Implement AI-enabled solutions to improve service outcomes and reduce costs.
  • Drive innovation and scalable support processes for member onboarding and ongoing support.
Expiring in 3d
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Lead and support a high-performing customer service team.
  • Manage customer enquiries and complaints with professionalism.
  • Monitor team performance against service standards and KPIs.
+60d ago
Full time · Permanent
Similar jobs pay ~$76k - $110k

Pay information not disclosed by advertiser

Key points we found

  • Develop and improve customer service function for high customer satisfaction.
  • Lead operational development and manage order-to-delivery cycle.
  • Define strategic roadmap for enhancing customer service operations.
Posted 29d ago
Full time · Permanent
Similar jobs pay ~$100k - $130k

Pay information not disclosed by advertiser

Key points we found

  • Lead and develop the Customer Service function across Australia and New Zealand.
  • Drive service excellence, team performance, and customer satisfaction.
  • Champion a customer-first culture and optimise processes and systems.
Posted 13d ago
Full time · Permanent
Similar jobs pay ~$90k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Lead and coach a team of customer service professionals.
  • Oversee daily retail operations and ensure exceptional service delivery.
  • Identify opportunities for process improvement and enhance customer experience.
+60d ago
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Lead and mentor a team of support professionals and technicians.
  • Ensure consistent delivery of great customer outcomes.
  • Improve processes and build a supportive team culture.