Customer Support Manager jobs in Australia
• The average pay for Customer Support Manager jobs in Australia is $77K per year.
• Entry-level positions start at $48K per year, while the most experienced workers can earn up to $117K per year.
• 4 companies are currently advertising Customer Support Manager jobs in Australia including Opal Healthcare, Brandt, Rauland Australia and WesTrac.
• Top skills include CUSTOMER SUPPORT, LEADERSHIP, MANAGEMENT, SALES ADMINISTRATION and CONTRACTS.
• Entry-level positions start at $48K per year, while the most experienced workers can earn up to $117K per year.
• 4 companies are currently advertising Customer Support Manager jobs in Australia including Opal Healthcare, Brandt, Rauland Australia and WesTrac.
• Top skills include CUSTOMER SUPPORT, LEADERSHIP, MANAGEMENT, SALES ADMINISTRATION and CONTRACTS.
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Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Lead and coach a customer support team to deliver service excellence.
- Drive continuous performance improvement and operational efficiency.
- Collaborate with stakeholders to enhance customer and employee experiences.
Posted 4d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Provide leadership to Regional Technical Managers to ensure quality resolutions.
- Manage and prioritize dealer quality issues and ensure compliance with service KPIs.
- Support continuous improvement and enhance customer satisfaction.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $100k
Pay information not disclosed by advertiser
Key points we found
- Immediate start available for the right candidate
- Generous remuneration package and excellent working culture
- Opportunities for development in food or pharmaceutical manufacturing
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Lead the end-to-end experience for B2B partners, ensuring service excellence and delivery against agreed SLAs and KPIs.
- Drive operational improvements by identifying inefficiencies and implementing scalable processes and automation solutions.
- Collaborate with cross-functional teams to optimise retail and commercial workflows across ERP, POS and SAP systems.
+60d ago
Full time
·
Permanent
$100,000 - $120,000
Above avg.
Key points we found
- Join a rapidly scaling AI company transforming document management.
- Drive customer adoption and engagement for enterprise clients.
- Lead onboarding and implementation for a diverse customer base.
Posted 19d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Assist with recruitment and training of customer service staff
- Develop and implement service standards and policies
- Manage and motivate the customer service team
Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$217k
Clear, Empathy-Driven Core Values
Key points we found
- Lead and mentor the Client Support team to deliver exceptional client experiences.
- Manage support queues and act as the primary escalation point for complex client issues.
- Continuously improve support processes and collaborate with internal teams for better client outcomes.
Posted 33d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Lead and develop a customer support team focused on quality and efficiency.
- Own digital transformation initiatives to enhance customer interactions.
- Develop and present performance reports to senior leadership.
Posted 15d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead the Customer Service team to deliver exceptional customer experiences.
- Manage escalated customer enquiries and complaints, ensuring timely resolution.
- Drive team performance through coaching, mentoring, and training.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead and manage the customer service team in a pharmaceutical company.
- Oversee the end-to-end order to delivery cycle and champion automation.
- Build effective relationships with account management and operational teams.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $95k
Pay information not disclosed by advertiser
Key points we found
- Manage a team of customer service staff and develop service procedures.
- Deliver excellence in customer service for local and international customers.
- Address customer issues and maintain accurate records.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Lead and develop a team of Customer Service Representatives.
- Monitor performance metrics and ensure service levels are met.
- Provide coaching and training to enhance customer service skills.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$120k - $150k
Pay information not disclosed by advertiser
Key points we found
- Act as the primary contact for escalated customer and partner issues.
- Lead strategic projects and mentor less experienced Support Escalation Managers.
- Manage customer expectations and build relationships with internal teams.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$120k - $150k
Pay information not disclosed by advertiser
Key points we found
- Act as the primary contact for managing escalated customer and partner issues.
- Lead strategic projects and mentor less experienced Support Escalation Managers.
- Manage customer expectations and improve processes for issue resolution.
Expiring in 4d
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Lead the member support team to enhance customer satisfaction and engagement.
- Implement AI-enabled solutions to improve service outcomes and reduce costs.
- Drive innovation and scalable support processes for member onboarding and ongoing support.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$76k - $110k
Pay information not disclosed by advertiser
Key points we found
- Develop and improve customer service function for high customer satisfaction.
- Lead operational development and manage order-to-delivery cycle.
- Define strategic roadmap for enhancing customer service operations.
Posted 29d ago
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Lead and develop the Customer Service function across Australia and New Zealand.
- Drive service excellence, team performance, and customer satisfaction.
- Champion a customer-first culture and optimise processes and systems.
Posted 13d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $100k
Pay information not disclosed by advertiser
Key points we found
- Lead and coach a team of customer service professionals.
- Oversee daily retail operations and ensure exceptional service delivery.
- Identify opportunities for process improvement and enhance customer experience.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Lead and support a high-performing customer service team.
- Manage customer enquiries and complaints with professionalism.
- Monitor team performance against service standards and KPIs.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$90k - $120k
Pay information not disclosed by advertiser
Key points we found
- Lead and mentor a team of support professionals and technicians.
- Ensure consistent delivery of great customer outcomes.
- Improve processes and build a supportive team culture.