Bank Australia jobs
16 jobs
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Posted 2d ago
~$130k - $165k(Estimated)
KEY POINTS WE FOUND
- Lead the design and continuous improvement of first-line risk, compliance and accountability frameworks across the business.
- Translate regulatory obligations and risk requirements into practical processes, controls, governance documentation and operating practices.
- Partner with business leaders and risk stakeholders to deliver change, strengthen accountability and drive continuous improvement.
Posted 2d ago
~$62k - $72k(Estimated)
KEY POINTS WE FOUND
- Respond to customer queries and support everyday banking needs through inbound calls, online chat, email and social media.
- Provide professional customer service, follow up enquiries and welcome new customers, while identifying relevant bank products and services.
- Work a 38-hour week on a hybrid roster, including weekday shifts within 8am–8pm operating hours and approximately one rostered Saturday every four weeks.
Posted 2d ago
~$65k - $72k(Estimated)
KEY POINTS WE FOUND
- Support customers with everyday banking queries across inbound calls, online chat, email and social media.
- Provide professional customer service, follow up enquiries and welcome new customers through outbound calls.
- Work a 38-hour week on a hybrid basis, within the contact centre’s operating hours, including a rostered Saturday approximately every four weeks.
Posted 2d ago
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Handle customer enquiries and provide everyday banking support through inbound calls, online chat, email and social media.
- Deliver professional customer service, identify relevant banking products and services, and follow up enquiries through outbound calls.
- Work 38 hours per week on a hybrid roster Monday to Friday, with a rostered Saturday approximately once every four weeks; the role is an eight-month fixed-term opportunity.
Posted 13d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor and respond to security alerts and incidents.
- Support incident investigations and remediation activities.
- Assist with security risk and compliance activities.
Posted 36d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support the Customer Support and Recoveries function in identifying and mitigating financial crime risks.
- Conduct investigations and prepare Suspicious Matter Reports (SMRs) for regulatory compliance.
- Collaborate with internal teams and external stakeholders to enhance AML/CTF processes.
Posted 13d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor and respond to security alerts and incidents.
- Support incident investigations and remediation activities.
- Assist with security risk and compliance activities.
Expiring in 1d
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Join the Treasury team as a Senior Analyst on a 12-month Fixed Term Contract.
- Responsible for Treasury risk frameworks, reporting, and data accuracy.
- Collaborate with various departments to enhance reporting and system improvements.
Posted 23d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support sourcing and procurement services across the Bank.
- Manage supplier governance and administration activities.
- Coordinate sustainability and regulatory reporting requirements.
Posted 23d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Lead the transition of manual reconciliations into the BlackLine platform.
- Support core banking system transition and merger activities.
- Drive process improvement and deliver financial analysis for informed decision-making.
Posted 14d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Support delivery of the organisation’s Strategic Project Portfolio.
- Provide business analysis for M&A, Regulatory, IT and business Transformation projects.
- Translate business intent into actionable requirements.
Expiring today
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage and monitor assigned late stage cases and identify customers experiencing hardship.
- Ensure ethical and professional debt recovery practices while maintaining strong relationships with customers.
- Identify opportunities to enhance collections processes through technology and best practices.
Posted 8d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage escalated customer complaints from initial assessment through to resolution.
- Conduct detailed investigations and engage directly with customers and stakeholders.
- Identify complaint trends and contribute to continuous improvement initiatives.
Posted 8d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Own and manage the deposit product portfolio, developing product strategies and customer propositions.
- Monitor portfolio performance and market trends to identify opportunities for growth.
- Ensure deposit products meet regulatory, risk, compliance, and governance requirements.
Posted 15d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Understand a range of loan products to recommend tailored solutions.
- Meet outbound call and retention targets while ensuring compliance with regulations.
- Enhance customer experience and boost borrower loyalty through proactive engagement.
Posted 9d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage early-stage delinquent accounts and support customers experiencing financial difficulty.
- Ensure compliance with regulatory requirements and report risks as necessary.
- Collaborate with internal teams and external stakeholders to improve collections processes.