Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC
69 jobs
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Posted 42d ago
~$80k(Estimated)
KEY POINTS WE FOUND
- Coordinate service bookings and technician schedules
- Manage customer enquiries and service requests
- Liaise with technicians, customers, and internal departments
Posted 7d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Build and maintain positive relationships with customers
- Book and coordinate all aspects of vehicle servicing and/or repairs
- Setting and obtaining service sales and profit objectives
Posted 16d ago
~$60k - $75k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of approximately 350 VIP players, building trusted relationships through proactive, personalised service.
- Handle player enquiries, deliver tailored rewards and resolve issues using live chat, email and Telegram.
- Monitor player behaviour and collaborate with VIP colleagues to improve player experience and meet team KPIs.
Posted 8d ago
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional security services while maintaining high customer service standards.
- Guard, patrol, and monitor assigned premises to ensure safety and prevent loss or damage.
- Control access to the premises and respond to emergencies and incidents.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic monitoring centre team providing 24/7 security surveillance.
- Monitor alarms and CCTV, identify incidents, and liaise with police and clients.
- Opportunities for career growth and skill development in a supportive environment.
Posted 22d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team as a Monitoring Centre Operator.
- Provide 24/7 security surveillance and emergency response.
- Utilise excellent communication skills and customer service experience.
Posted 30d ago
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Monitor and implement risk management policies
- Conduct incident reporting and stock loss management tasks
- Build relationships with local police and retailers to enhance store safety
+60d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Partner with strategic customers to achieve business outcomes
- Build trusted relationships with executive stakeholders
- Drive adoption, retention, and commercial growth for Realtair''s platform
Posted 15d ago
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to guests.
- Assist with luggage and general enquiries.
- Drive and valet park vehicles in a busy CBD location.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor and operate CCTV and security monitoring systems.
- Coordinate with emergency services and internal stakeholders during incidents.
- Maintain accurate incident reports and operational logs.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and dispatch mobile patrol services across Australia.
- Monitor field officer welfare and manage escalated incidents.
- Communicate professionally with clients and maintain service delivery standards.
Posted 59d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage day-to-day operations of the storage facility
- Deliver outstanding customer service and sales
- Maintain high standards of cleanliness and safety
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Control room operations requiring a valid VIC security license.
- Perform access control and static duties with CCTV patrols.
- Must have 24-7 availability and a minimum of 1-2 years experience in covert operations.
Posted 9d ago
~$75k(Estimated)
KEY POINTS WE FOUND
- Lead a high-performance team to deliver exceptional customer service.
- Manage rostering and financial operations for the store.
- Provide training and development to team members.
Posted 9d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead customer service and sales support functions.
- Drive continuous improvement and customer-centric innovation.
- Analyse data to generate actionable insights.
Posted 30d ago
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Monitor and implement risk management policies
- Conduct incident reporting and stock loss management tasks
- Build relationships with local police and retailers to enhance store safety
Posted 36d ago
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 10d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Monitor high-volume CCTV systems and detect abnormal or suspicious activity
- Manage and respond to security alarms, incidents, and access control events
- Coordinate incident response and maintain compliance with security policies
Posted 9d ago
~$75k - $95k(Estimated)
KEY POINTS WE FOUND
- Manage customer relationships and coordinate international air and/or sea freight shipments across import and export operations.
- Provide proactive shipment updates, resolve issues and escalations, and ensure accurate documentation and compliance.
- Collaborate with customers, overseas agents and internal teams while contributing to process improvements and supporting colleagues.
Posted 17d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Supervise and coordinate staffing and daily operations across multiple buildings.
- Provide strong customer service solutions and manage contractors.
- Monitor security systems and conduct building patrols to mitigate risks.