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Service Desk Analyst jobs in VIC

• The average pay for Service Desk Analyst jobs in VIC is $85K per year.
• Entry-level positions start at $60K per year, while the most experienced workers can earn up to $120K per year.
6 companies are currently advertising Service Desk Analyst jobs in VIC including Profusion Group, Accent Group, Public Sector People, Mecca Brands Pty Ltd and HiTech Group.
• Top skills include Customer service, Problem solving, Troubleshooting, Time Management and Intune.
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Posted 16d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide 1st Level IT support for users across multiple locations.
  • Ensure IT services are maintained and supported during business hours.
  • Record and manage incidents and service requests using Service Now.
Posted today
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2 support for escalated IT issues in a corporate environment.
  • Deliver excellent customer service and technical expertise to internal stakeholders.
  • Manage IT asset and user administration, including voice and video conferencing support.
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide second-line support for incidents and service requests escalated from Level 1.
  • Troubleshoot and resolve complex issues across hardware, software, networks, and business applications.
  • Mentor and provide technical guidance to Level 1 Service Desk Analysts.
Posted 14d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first and second-level IT support across various environments.
  • Troubleshoot and resolve issues with POS systems and network connectivity.
  • Maintain detailed records of incidents and support technology rollout activities.
Expiring in 2d
Full time · Contract
Similar jobs pay ~$80k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Act as the first point of contact for technical support in a secure environment.
  • Manage incidents and contribute to service delivery outcomes.
  • Develop and maintain support documentation and improve processes.
Posted 22d ago
Full time · Contract
Similar jobs pay ~$99k - $109k

50 - 55

Key points we found

  • Immediate requirement for an experienced Service Desk Analyst.
  • Provide Level 1 IT support across desktop, mobile, and network environments.
  • Deliver high-quality customer service via phone, remote, and in-person support.