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Management & Supervisory (Customer Service & Call Centre) jobs

405 jobs
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Posted 11d ago

ATM Monitoring Officer

Permanent Full-time
Frenchs Forest NSW 2086•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Monitor the fleet of ATMs under service agreements.
  • Provide problem-solving support to clients over the phone.
  • Coordinate service calls and update clients on job statuses.
Posted 11d ago

Oncourse Operator - Dubbo (Casual)

Tabcorp
NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver outstanding customer experiences on race days.
  • Support operational oversight and lead casual team members.
  • Ensure compliance and efficient processing of customer transactions.
Posted 12d ago

Customer Excellence Manager

REO Group
Australia•Full time
~$150k(Estimated)
KEY POINTS WE FOUND
  • Lead and develop the Customer Service team to deliver high performance and exceptional service standards within a retail setting.
  • Oversee pricing governance, ensuring accuracy, consistency and alignment with margin targets.
  • Drive end-to-end customer experience improvements through process optimisation and efficiency initiatives.
Posted 39d ago

Security Officers - Monash University

MSS Security Pty Ltd
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Conduct foot patrols to ensure safety and security on campus.
  • Provide assistance and directions to students, staff, and visitors.
  • Write reports on incidents or unusual activities.
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+60d ago

Register Interest for Temporary - Membership Opportunities

Beaumont People
NSW•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Connect with organisations for temporary staffing needs
  • Roles range from support to management level
  • Immediate availability required for temporary opportunities
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Posted 11d ago

Technical Event Coordinator

Apex Event Recruitment
Brisbane CBD QLD•Full time
~$75k - $85k(Estimated)
KEY POINTS WE FOUND
  • Coordinate technical production solutions for events
  • Assist clients with AV and event requirements
  • Support the Technical Event Manager in planning and communication
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Posted 12d ago

Executive Manager ICAL

CommBank
Sydney CBD NSW•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Lead the Indigenous Customer Assistance Line (ICAL) team to achieve operational excellence.
  • Champion First Nations customer advocacy and improve customer outcomes.
  • Develop strong relationships with community stakeholders and internal partners.
Posted 12d ago

Grooming Salon Manager | Hawthorn East

PETstock Inner East Melbourne Pty Ltd
Hawthorn East VIC 3123•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead and support a team of groomers in a busy salon environment.
  • Manage salon operations, bookings, and customer relationships.
  • Drive customer growth and maintain high service standards.
Posted 27d ago

Client Advisor

Kieser Therapy Pty Ltd
Hobart TAS 7000•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Be the first point of contact for clients entering the clinics.
  • Manage appointments and provide administrative support.
  • Deliver high-quality service in accordance with Kieser standards.
Posted 13d ago

Security Officer - Events

MSS Security Pty Ltd
VIC•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic team delivering security at major events in Melbourne.
  • Provide exceptional customer service and manage crowd control effectively.
  • Maintain safety and professionalism in high-pressure environments.
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Posted 35d ago

Security Officer | 12 Month Fixed-Term | 4 on 4 off | Ballarat, VIC Full-time

Sodexo
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Manage the gatehouse at the Mars site in Ballarat.
  • Ensure compliance with site entry requirements and maintain security protocols.
  • Provide excellent customer service and maintain relationships with stakeholders.
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Posted 11d ago

Customer Solutions Manager

GPT GROUP
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
  • Lead and deliver the customer solutions strategy for the asset.
  • Serve as the primary point of contact for all tenant and venue services.
  • Manage and elevate the concierge service to ensure a best-in-class experience.
Posted 13d ago

Security Officers – Work Across Multiple Sites

MSS Security Pty Ltd
VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join MSS Security as a Full-Time Reliever working across multiple Defence sites.
  • No prior security experience required; training provided.
  • Enjoy a flexible work schedule with a reliever allowance.
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Posted 4d ago

Travel Product Coordinator (My Touring) - Broadbeach, QLD

Flight Centre Travel Group
QLD•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Support Product Managers with product lifecycle administration.
  • Coordinate product load on systems and assist with pricing and inventory management.
  • Conduct post-tour evaluations and communicate updates with internal teams.
Posted 4d ago

Casual Security Officer | Monash Clayton

MSS Security Pty Ltd
VIC•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Conduct foot patrols to ensure safety and security of the campus.
  • Provide assistance and directions to students, staff, and visitors.
  • Write reports on incidents or unusual activities.
Posted 4d ago

MAINTENANCE SUPPORT OFFICER

CBC Staff
Mackay QLD 4740•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Coordinate maintenance solutions for residential and commercial properties.
  • Manage high volume of inbound customer enquiries and troubleshoot issues.
  • Provide exceptional customer service while maintaining accurate records.
Posted 4d ago

Member Solutions Consultant

Australian Retirement Trust
Birtinya QLD 4575•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Assist members with superannuation inquiries and provide guidance.
  • Deliver empathetic support during significant life events.
  • Work within a structured environment to ensure timely member assistance.
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Posted 4d ago

Assistant Manager Brookvale

Kennards Self Storage
Brookvale NSW 2100•Full time
~$75k(Estimated)
KEY POINTS WE FOUND
  • Manage day-to-day operations of the storage facility
  • Deliver outstanding customer service and sales
  • Maintain high standards of cleanliness and safety
Posted 5d ago

OTR Ceduna - Console Operator

OTR
Ceduna SA 5690•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide outstanding customer service to guests
  • Maintain a clean and stocked store environment
  • Work flexible hours including nights and weekends
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Posted 5d ago

Manager, Business Improvement - Contact Centres

Qantas Airways Limited
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
  • Drive quality, compliance and continuous improvement strategy for customer interactions.
  • Leverage data and AI to enhance customer outcomes and identify improvement opportunities.
  • Collaborate with operational leaders to deliver initiatives that improve customer experience.
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