Help Desk & IT Support jobs
230 jobs
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Posted 4d ago
Systems Administrator / Escalation Point
Humanised Group
ACT•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as a key escalation point for technical issues.
- Troubleshoot and resolve incidents across various technologies.
- Deliver exceptional customer service and maintain communication throughout the support lifecycle.
Posted 3d ago
Service Desk Analyst - Scoresby
Atturra
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 Service Desk support via phone, email, and chat.
- Diagnose and resolve technical issues related to hardware and software.
- Document user interactions and contribute to the knowledge base.
Posted 4d ago
Desktop Engineer - Level 1 & Level 2 Support
Manpower
Sydney CBD NSW•Casual/Holiday
~$71k - $87k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 desktop and end-user support.
- Troubleshoot hardware, software, Microsoft 365, and network issues.
- Support Active Directory, Intune, SCCM/MECM, and endpoint management.
Posted 4d ago
Senior DTS Support Officer
Mineral Resources
Osborne Park WA 6017•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide hands-on Level 1 & 2 IT support across hardware and software.
- Mentor junior support staff and manage service desk activities.
- Identify and implement service improvement opportunities.
Posted 4d ago
DTS Site Technician
Mineral Resources
Perth WA 6000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide onsite technical support to end users across various regional locations.
- Deliver troubleshooting solutions for Windows desktop environments and Office 365 applications.
- Support the implementation and rollout of IT projects onsite.
Posted 4d ago
Technical Support Analyst
u&u
Blacktown NSW 2148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide L1/L2 support across hardware and software issues.
- Troubleshoot technology issues directly on the warehouse floor.
- Support users face-to-face across the warehouse environment.
Posted 20d ago
Service Desk Officer
Reece Group
Cremorne VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality IT support to team members across multiple locations.
- Act as the first point of contact for users seeking technical support.
- Log and document incidents and service requests in the ticketing system.
Posted 20d ago
Senior Digital Workplace Engineer
AC3 Australia
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 32d ago
Service Desk / Desktop Support Analyst (L1-L2)
Emanate Technology
Adelaide SA 5000•Full time
~$89k - $109k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 desktop and service desk support.
- Troubleshoot hardware, software, application, and user access issues.
- Deliver excellent customer service to internal stakeholders.
Posted 19d ago
Ozdoc - IT Support Officer - Level 1 (Oct'26)
Acworth Recruitment
Gold Coast•Full time
~$55k(Estimated)
KEY POINTS WE FOUND
- Join a team as a Level 1/Entry level Associate Support Engineer.
- Provide initial triage support for servers, desktops, and networks.
- Opportunity for growth and development within the team.
Posted 20d ago
Help Desk Support
Calleo
VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support to end users.
- Manage incidents, service requests, and escalations in alignment with ITIL processes.
- Collaborate with internal teams to ensure service continuity.
Posted 12d ago
IT INTERN
Study And Work
Sydney NSW 2000•Part time
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Gain practical experience supporting IT operations and troubleshooting technical issues.
- Assist with day-to-day technical support and system maintenance.
- Work alongside an IT team to improve IT support processes and documentation.
Posted 11d ago
Support Technician
First Focus
Brisbane QLD 4000•Full time
~$85k(Estimated)
KEY POINTS WE FOUND
- Provide technical support across various platforms including Microsoft AD, Azure, and Exchange.
- Collaborate with senior engineers and assist in project deployments.
- Engage in both desk-based support and onsite client visits.
Posted 12d ago
End User Support Engineer
CMC Markets Asia Pacific Pty Ltd
Sydney NSW 2000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd line desktop support services to internal customers.
- Manage the flow of work and take ownership of issues, escalating as necessary.
- Onboard new staff and provide AV support for video conferencing suites.
Posted 20d ago
Service Desk Specialist
026 Heidelberg Materials Australia Pty Ltd
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide first-level technical support to internal customers via phone and ticketing systems.
- Manage incidents and service requests while ensuring high-quality customer service.
- Participate in an on-call support roster and assist with major incident management.
Posted 12d ago
Technician - Level 2
Ricoh
North Ryde NSW 2113•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Perform field service calls to achieve customer satisfaction and service KPIs.
- Discuss machine faults with customers and provide professional advice.
- Maintain knowledge of Ricoh products and participate in team knowledge sharing.
Posted 41d ago
IT Support Analyst
Hastings Deering (Australia) Ltd
Cairns City QLD 4870•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide quality IT Desktop support services for Hastings Deering users.
- Monitor and prioritise the Service Desk ticketing system, responding to incidents and service requests.
- Collaborate with IT teams to deliver service improvements and maintain customer satisfaction.
Posted 20d ago
IT Technician
CompNow
Sydney NSW 2000•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Support deployment, configuration, and installation of hardware and software systems.
- Ensure end-user devices are correctly configured and deployed according to company standards.
- Assist with onsite delivery and deployment activities including device setup and cable management.
Posted 4d ago
Desktop Engineer
Michael Page
Perth WA 6000•Casual/Holiday
~$60k - $80k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide desktop support for hardware, software and user access issues.
- Diagnose and resolve common desktop, laptop, printer and peripheral faults.
- Set up, configure and maintain workstations to support employee needs.
Posted 4d ago
Platform Engineer
Michael Page
Sydney NSW 2000•Contract
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Develop and maintain Kubernetes controllers and custom resource definitions.
- Write clean, maintainable Go code for platform services and automation.
- Configure and maintain Argo CD workflows for application deployment.