Help Desk & IT Support jobs in Sydney NSW 2000
34 jobs
Sort by
Posted 9d ago
$90k - $95k
Above avg
KEY POINTS WE FOUND
- Provide technical support to users experiencing hardware, software and network issues.
- Diagnose, troubleshoot and resolve computer, operating system and system-related faults.
- Assist with LAN, Wi-Fi and network connectivity issues.
Posted 2d ago
KEY POINTS WE FOUND
- Provide remote and on-site Level 2 service desk support to corporate clients in a managed service provider environment.
- Troubleshoot Microsoft 365, desktop, cloud, networking and infrastructure issues, owning tickets through to resolution.
- Handle escalations and, for more experienced candidates, provide technical guidance to junior service desk staff.
Posted 11d ago
KEY POINTS WE FOUND
- Provide remote and on-site support to clients.
- Handle complex issues escalated from Level 1 support.
- Mentor Level 1 engineers and uplift knowledge across the service desk team.
Posted 5d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Deliver customer-focused technical support to end users across a broad range of technologies.
- Act as a key point of contact for IT services, ensuring incidents and service requests are accurately logged and resolved.
- Support end user devices, applications, and infrastructure while promoting knowledge sharing and cyber security best practices.
Posted 16d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level IT support to employees and vendors.
- Troubleshoot and resolve hardware, software, and SaaS application issues.
- Manage user onboarding and offboarding activities.
Posted 16d ago
Senior Support Engineer
2094 Cubic Transportation Systems (Australia) Pty Limited
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide first and second level technical application support to stakeholders.
- Ensure system incidents and problems are recorded and controlled within the Help Desk system.
- Monitor and perform detailed daily checks on the CMCS system.
Posted 8d ago
~$139k(Estimated)
KEY POINTS WE FOUND
- Investigate application issues, identify root causes and minimise service disruption, escalating high-priority incidents when needed.
- Plan system upgrades, manage alerts and provide technical support through ITSM tooling.
- Use application support and observability technologies, cloud and DevOps tools, APIs, and SQL to diagnose issues.
Posted 24d ago
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist in installing and configuring computer systems.
- Provide technical support to internal staff.
- Manage access and subscriptions for websites and emails.
Posted 1d ago
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Lead and develop a high-performing IT support team.
- Oversee IT service operations across the region, ensuring performance against service levels.
- Drive continuous improvement through KPI monitoring and process optimisation.
Posted 2d ago
~$65k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide friendly, high-quality onsite technical support to customers in Sydney.
- Troubleshoot a range of devices and technology, including Macs, PCs and tablets.
- Work with server systems, network infrastructure and voice platforms, with specialist teams managing most server and network elements.
Posted 2d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite and remote technology support across participating hotels.
- Manage and maintain hotel technology infrastructure, ensuring reliability and support for operations.
- Strengthen cybersecurity and operational resilience through security updates and risk management.
Posted 18d ago
Senior Desktop and Systems Support Engineer - Mac and Windows
Bluefin Resources
~$130k - $170k(Estimated)
KEY POINTS WE FOUND
- Deliver hands-on Level 2/3 support across Windows and macOS, resolving complex desktop, identity and access issues.
- Manage escalations, device builds, meeting room support and assistance for executives and onsite events.
- Take ownership of support issues, provide a strong customer experience and mentor junior team members.
Posted 17d ago
~$85k(Estimated)
KEY POINTS WE FOUND
- Provide 1st and 2nd level technical support to over 700 users.
- Maintain customer satisfaction and support macOS and Windows devices.
- Record and manage help desk tickets efficiently.
Posted 9d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 desktop support to end-users in a corporate environment.
- Manage user accounts and troubleshoot issues across various systems.
- Support executive users and maintain hardware and software asset management records.
Posted 2d ago
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2/3 service desk and desktop support across hardware, software, networking and end-user devices.
- Support Google Workspace, Microsoft 365, Windows, macOS, Entra ID and Active Directory, including device management through Intune and Jamf.
- Manage incidents and requests, troubleshoot user issues and oversee device provisioning, configuration and deployment through to resolution.
Posted 2d ago
KEY POINTS WE FOUND
- Provide first-level IT support, troubleshooting hardware and software issues and assisting users.
- Help with system setup, installations, network maintenance, security checks, user accounts and routine updates.
- Complete a 12-week, part-time unpaid internship with a Sydney host company, receiving mentoring and practical workplace experience.
Posted 3d ago
~$70k - $85k(Estimated)
KEY POINTS WE FOUND
- Provide customer-focused technical support to end users across devices, applications and infrastructure, resolving incidents and service requests within agreed service levels.
- Troubleshoot Microsoft, desktop, mobile and infrastructure technologies, while supporting cyber security practices and documenting knowledge.
- Collaborate with IT teams and stakeholders to improve service delivery; the role is full-time, initially six months, based in Norwest with potential hybrid arrangements after training.
Posted 4d ago
~$55k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide first-line support for team members’ hardware, software and access issues, responding to incidents and service requests.
- Troubleshoot technical issues, manage and prioritise requests using service management tools, and deliver clear, patient user guidance.
- Document solutions, contribute to knowledge resources and work with IT colleagues and stakeholders to improve support processes.
Posted 4d ago
L1 and L2 MSP Support Engineers - People First Aussie MSP/MSSP!
Saul Recruitment
~$70k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 support across multiple client environments, troubleshooting issues across Microsoft cloud, workplace and infrastructure technologies.
- Assist with cloud migrations, infrastructure and security projects, customer discovery, documentation and process improvements.
- Develop technical capability through mentoring, training and exposure to projects, with pathways towards senior engineering, consulting, architecture or leadership.
Posted 19d ago
~$40k - $60k(Estimated)
KEY POINTS WE FOUND
- Gain practical experience supporting IT operations and troubleshooting technical issues.
- Assist with day-to-day technical support and system maintenance.
- Work alongside an IT team to improve IT support processes and documentation.