Management & Supervisory (Customer Service & Call Centre) jobs in Sydney CBD NSW
37 jobs
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+60d ago
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and complex portfolios
- Manage client offboarding and asset transfers
- Provide exceptional client service and maintain data integrity
+60d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Support sophisticated clients and financial advisers in a high-volume environment.
- Utilise Mandarin and English language skills for client communication.
- Manage client onboarding and maintain accurate records.
Posted 8d ago
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Build and maintain strong, long-term client relationships.
- Manage a portfolio of corporate clients and coordinate Employee Share Plan activities.
- Collaborate with internal teams to deliver a high-quality client experience.
Posted today
~$150k - $160k(Estimated)
KEY POINTS WE FOUND
- Lead and inspire teams across Customer Service, Delivery and Escalations
- Drive customer satisfaction, service quality and operational efficiency
- Coach and develop operational leaders, building capability and accountability
Posted 27d ago
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.
Posted 49d ago
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Facilitate efficient communications for guests and employees.
- Operate switchboard consoles and handle wake-up calls accurately.
- Remain calm and efficient during emergencies.
Posted 1d ago
~$65k - $70k(Estimated)
KEY POINTS WE FOUND
- Coordinate and manage security services and operations.
- Supervise security staff and ensure compliance with policies.
- Support business growth by sourcing new clients and opportunities.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to staff and clients.
- Conduct active foot patrols and manage access control.
- Respond to alarms and emergencies professionally.
+60d ago
Client Service & Operations Associate - Private Wealth - 12-month initial contract
Anton Murray Consulting
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Support Private Client Offboarding and Deceased Estate processing.
- Manage Asset Transfers and ensure compliance with SLAs.
- Provide exceptional client service to internal and external stakeholders.
+60d ago
~$85k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage and develop a portfolio of business clients.
- Build trusted relationships with business owners and key stakeholders.
- Deliver exceptional customer service and proactive communication.
Posted 16d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Hornsby Ku-Ring-Gai Hospital.
- Manage a high-performing team and maintain strong stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
Posted 40d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Act as the main point of contact for customer enquiries and ensure timely updates.
- Coordinate customer requirements and facilitate effective communication with warehouse operations.
- Track and report on contractual KPIs, ensuring SLAs are met and identifying areas for improvement.
Posted 16d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Lead day-to-day car park operations at Bankstown Hospital.
- Manage a high-performing team and maintain stakeholder relationships.
- Deliver a safe, clean, and customer-focused parking experience.
+60d ago
~$76k - $110k(Estimated)
KEY POINTS WE FOUND
- Develop and improve customer service function for high customer satisfaction.
- Lead operational development and manage order-to-delivery cycle.
- Define strategic roadmap for enhancing customer service operations.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a national specialist security network in a full-time or casual role.
- Provide strong customer service and monitor security systems.
- Work in response roles handling events and emergencies.
+60d ago
Client Service Manager - Financial Planning - 12-month initial contract
Anton Murray Consulting
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- First point of contact for clients regarding account servicing and financial plans.
- Responsible for client on-boarding and maintenance of client records.
- Facilitate administrative client queries and ensure timely delivery of commitments.
Posted 2d ago
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Join the Connect line of business as a Customer Success Manager.
- Build strong relationships with customers and understand their needs.
- Help customers derive value from Objective Connect.
Posted 54d ago
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead customer service, inside sales and consumer support teams across Australia and New Zealand.
- Drive service quality, productivity, conversion and retention outcomes.
- Oversee workforce planning, forecasting, budgeting, and operational risk management.
Posted 4d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dynamic team at Carma, a digital pre-owned car dealership.
- Support end-to-end workflow coordination and assist with quality checks.
- Get vehicles customer-ready and be at the heart of daily operations.
Posted 5d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage an assigned portfolio of overdue accounts.
- Engage with customers to negotiate payment arrangements and monitor follow-up activity.
- Balance empathy with accountability in a fast-paced collections environment.