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Management & Supervisory (Customer Service & Call Centre) jobs in Melbourne VIC

76 jobs
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Posted 10d ago

Team Member

Canon
Melbourne VIC 3004•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Efficient management of physical and electronic records
  • Handle and resolve phone and email enquiries
  • Support mailroom and reception duties
Posted 24d ago

Inventory & Customer Care Co-ordinator

Swatch Group Australia
Richmond VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Coordinate inventory management across Retail, Ecommerce, and Wholesale channels.
  • Deliver exceptional customer care to Australian and New Zealand customers via phone and email.
  • Support Ecommerce operations and manage customer returns, warranties, and replacements.
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+60d ago

Store Manager - DONVALE

Domino's
Donvale VIC 3111•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead and inspire a high-performance team in a fast-paced pizza store environment.
  • Deliver exceptional customer service and create memorable experiences for customers.
  • Manage financials, stock, and staff rostering to ensure operational excellence.
Posted 17d ago

Front Office Receptionist

ACCOR
Melbourne VIC 3004•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide exceptional customer service to guests and team members.
  • Manage guest check-ins and check-outs efficiently.
  • Handle guest inquiries and complaints in a professional manner.
Posted 33d ago

CUSTOMER SERVICE & DISPATCH ADMINISTRATOR

Motion APAC
Dandenong South VIC 3175•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Support coordination of customer orders and dispatch activities.
  • Provide phone and email support to customers and internal teams.
  • Maintain accurate documentation and records.
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Posted 55d ago

Security Officer | Chadstone

SECUREcorp
Chadstone VIC 3148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver exceptional security and customer service
  • Guard, patrol, monitor, and control assigned premises
  • Respond to emergencies and alarm events, providing essential support
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Posted 18d ago

Security Officer | Chadstone

SECUREcorp
Chadstone VIC 3148•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic retail security team at Chadstone Shopping Centre.
  • Provide exceptional customer service and maintain safety.
  • Work on a 12-hour rotating roster with career progression opportunities.
Posted 10d ago

Contact Centre Officer - Managed Fund

SS&C Solutions Pty Limited
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Serve as the first point of contact for inbound customer calls.
  • Deliver exceptional customer service and maintain strong relationships with advisers and investors.
  • Monitor service inquiries and ensure client response times are met.
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Posted 32d ago

Security Control Room Operator

SECUREcorp
Broadmeadows VIC 3047•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Operate and monitor the site's control room and security systems.
  • Respond appropriately to security, safety and emergency events.
  • Maintain accurate control room logs, incident reports and security records.
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+60d ago

Store Manager - WERRIBEE

Domino's
Werribee VIC 3030•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead a high-performance team in a fast-paced pizza store environment.
  • Deliver exceptional customer service and enhance the customer experience.
  • Manage financials, stock, and staff rostering effectively.
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+60d ago

Store Manager - MALVERN (VIC)

Domino's
Malvern VIC 3144•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Lead a high-performance team to deliver exceptional customer service.
  • Manage store operations including financial management and stock control.
  • Provide training and development to team members.
Posted 2d ago

Guest Experience Officer

Belgravia Activities
Hoppers Crossing VIC 3029•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Provide excellent customer service to all customers in person and over the telephone.
  • Handle cash and use Point of Sale (POS) systems effectively.
  • Promote centre services and manage customer bookings and enrolments.
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Posted 3d ago

Customer Care Manager

Charterhouse
Brunswick VIC 3056•Casual/Holiday
~$119k - $128k pro rata(Estimated)
KEY POINTS WE FOUND
  • Lead and develop customer care teams across multiple sites.
  • Ensure outstanding customer experiences and manage day-to-day operations.
  • Drive employee engagement and performance while identifying process improvements.
+60d ago

National Operations Centre Operator - Security

Wilson Security
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Coordinate and dispatch mobile patrol services across Australia.
  • Monitor field officer welfare and manage escalated incidents.
  • Communicate professionally with clients and maintain service delivery standards.
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Posted 18d ago

Loss Prevention Officers | Melbourne

David Jones
Melbourne CBD VIC•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
  • Monitor and implement risk management policies
  • Conduct incident reporting and stock loss management tasks
  • Build relationships with local police and retailers to enhance store safety
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+60d ago

Control Room Operators | Multiple Locations

SECUREcorp
Parkville VIC 3052•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Monitor and operate CCTV and security monitoring systems.
  • Coordinate with emergency services and internal stakeholders during incidents.
  • Maintain accurate incident reports and operational logs.
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+60d ago

Control Room Operator | Hawthorn

SECUREcorp
Hawthorn VIC 3122•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Deliver exceptional security and customer service
  • Monitor CCTV and manage access control
  • Respond to emergencies and write incident reports
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+60d ago

Customer Experience Manager - Dan Murphy's Ascot Vale

Dan Murphy's
Ascot Vale VIC 3032•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
  • Motivate and lead your team to deliver a world class customer experience.
  • Encourage team to invest in education and dream big about their career.
  • Create an environment that enables team to come as they are, fostering diversity.
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Posted 47d ago

Vermont Centre Manager

Kennards Self Storage
Vermont VIC 3133•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Manage day-to-day operations of the storage facility
  • Deliver outstanding customer service and sales
  • Maintain high standards of cleanliness and safety
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Posted 10d ago

Monitoring Centre Operator | Full Time

SECUREcorp
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
  • Join a dynamic team as a Monitoring Centre Operator.
  • Provide 24/7 security surveillance and emergency response.
  • Utilise excellent communication skills and customer service experience.
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