Customer Service jobs in Melbourne VIC
293 jobs
Sort by
Posted 10d ago
Complaints & Resolution Specialist
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve escalated customer complaints within set timeframes.
- Provide high-quality written responses to complaints and identify trends for improvement.
- Ensure compliance with policies and maintain service standards across the team.
Posted 4d ago
Casual Sales Assistant - Petbarn Ferntree Gully
Petbarn
Ferntree Gully VIC 3156•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable, caring advice on pet wellness products
- Build relationships with customers, offering warm, genuine service
- Keep the store organised and shelves well-stocked, assisting with sales and returns
Posted 4d ago
Bank Teller | Customer Service Officer - Part Time
Kennedy Reid
Melbourne VIC•Part time
~$71k - $73k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and professional customer service as a Bank Teller.
- Assist customers with banking transactions and enquiries.
- Build positive relationships with customers and colleagues.
Posted 4d ago
Customer Service Consultant | Clayton
Bupa
Clayton VIC 3168•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Guide residents and families through the full enquiries to arrivals journey.
- Support essential operational functions including compliance and payroll processes.
- Deliver exceptional customer service and maintain a welcoming environment.
Posted 4d ago
Service Connect Advisor
RMIT University
Melbourne VIC 3004•Casual/Holiday
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide frontline customer service and support for routine enquiries.
- Resolve enquiries at the first point of contact where possible.
- Identify and report knowledge gaps and unclear procedures.
Posted 3d ago
Customer Relationship Officer | Rye Community Bank (VIC)
Bendigo and Adelaide Bank
Rye VIC 3941•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service by meeting end-to-end banking needs.
- Educate customers on digital literacy and online banking solutions.
- Develop tailored lending solutions to help customers achieve their financial goals.
Posted 4d ago
Customer Service Team Member - Seasonal Casual
Bunnings Warehouse
Chadstone VIC 3148•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and helpful service to customers
- Manage stock efficiently and maintain a clean workspace
- Work flexible hours during the busy seasonal period
Posted 4d ago
Senior Customer Advocacy Specialist
Jetstar Airways Pty Ltd
Melbourne VIC•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Manage complex customer disputes involving tribunals and regulators.
- Lead investigations and deliver fair outcomes in sensitive customer matters.
- Communicate outcomes clearly and empathetically to customers and stakeholders.
Posted 4d ago
Parts Interpreter
Velocity Truck Centres
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Full-time Parts Interpreter role supporting light and heavy commercial vehicles.
- Provide expert parts advice and manage orders and transactions.
- Collaborate with a team to ensure smooth operations and customer satisfaction.
Posted 4d ago
CUSTOMER SALES & SERVICE - REPCO MORNINGTON - CASUAL
Repco
Mornington VIC 3931•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Customer service role focused on creating positive experiences for customers.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to contribute to a positive team culture.
Posted 4d ago
CUSTOMER SERVICE SPECIALIST
ADAS Solutions
Keysborough VIC 3173•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as a central link between customers, technicians, and workshop team.
- Manage customer enquiries, bookings, and quotes.
- Provide clear and timely job updates and support workflow planning.
Posted 4d ago
Customer Service Officer
Cabrini Health Limited
Malvern VIC 3144•Part time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to staff, patients, and visitors.
- Manage switchboard operations and concierge duties.
- Assist with general enquiries and patient transport bookings.
Posted 4d ago
Guest Service Agent Front Office
Oaks Melbourne on Market Hotel
Melbourne VIC 3004•Part time
~$55k - $83k(Estimated)
KEY POINTS WE FOUND
- Provide a warm and friendly reception to guests upon arrival.
- Maintain clear and courteous communication with guests and colleagues.
- Oversee the accurate processing of guest reservations and special requests.
Posted 4d ago
Customer Service Advisor
VMCH
Mulgrave VIC 3170•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for VMCH, creating positive and personalised experiences for customers.
- Respond to enquiries across phone, email and web channels, providing clear and compassionate information about VMCH services.
- Maintain accurate customer information in the CRM and provide practical administrative support.
Posted 11d ago
Control Room Operator
Permanent Full-time
Essendon VIC 3040•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Respond to emergency situations nationally
- Operate GPS, CCTV and alarm monitoring systems
- Attend to inbound/outbound calls and emails promptly and professionally
Posted 12d ago
Store Support Person - Nunawading
Freedom
Nunawading VIC 3131•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Support stock receivals, transfers and inventory management.
- Assist with customer collections and delivery coordination.
- Maintain an organised and safe warehouse environment.
Posted 24d ago
Retail Consultant, Springvale
Singtel Group
Springvale VIC 3171•Full time
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Build strong product knowledge and explain tech solutions in a friendly manner.
- Support customers through enquiries with empathy and clear communication.
Posted 11d ago
Reception & Customer Service Team Member
Recruit Shop
Melbourne VIC 3004•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Be the first point of contact for customers and visitors.
- Assist the Customer Service Team to deliver a great client experience.
- Maintain accurate records and handle day-to-day administration.
Posted 12d ago
Customer Advocacy Specialist
Vocus Group
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of customers experiencing financial hardship.
- Conduct compliant inbound and outbound customer calls.
- Provide tailored support options aligned to regulatory frameworks.
Posted 20d ago
Customer Assistant - Dan Murphy's Eltham
Dan Murphy's
Eltham VIC 3095•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences centered around product discovery.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Create a welcoming environment and promote diversity within the team.