Contact & Call Centre jobs in Melbourne VIC
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Posted 22d ago
Customer Banking Consultant (Contact Centre)
Hays
Melbourne CBD VIC•Full time
~$94k(Estimated)
KEY POINTS WE FOUND
- Join a Big 4 Bank as a Customer Banking Consultant.
- Support customers with their everyday banking needs through personalised conversations.
- Receive extensive training and career development opportunities.
Posted 10d ago
Customer Enquiry & Contact Officer
MERCY AGED AND COMMUNITY CARE LTD
Richmond VIC 3121•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Act as the first point of contact for prospective customers.
- Provide expert advice on aged care funding and service options.
- Maintain accurate CRM records and support conversion outcomes.
Posted 17d ago
Contact Centre Consultant
Belgravia Health & Leisure Group Pty Ltd
Melbourne VIC 3000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service through various communication channels.
- Engage with customers to promote services and develop positive relationships.
- Work in a hybrid role with flexible availability for shifts.
Posted 2d ago
Trade Retail Customer Service Permanent
Dna
Scoresby VIC 3179•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Internal Counter Sales role based in Scoresby, VIC.
- Provide exceptional customer service and support to clients.
- Build and maintain strong relationships with customers.
Posted 3d ago
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO
Melbourne VIC 3000•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide support to Caravan Parks, Holiday Parks and Wellness Centres across Victoria.
- Engage with guests through various communication channels and ensure excellent customer service.
- Promote and up-sell services while managing bookings and inquiries.
Posted 4d ago
Vendor Operations Lead
MYOB
Melbourne VIC 3004•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Own the performance of MYOB’s outsourced contact centre operations.
- Lead vendor governance, contract management and performance reviews.
- Identify ways to improve efficiency, customer experience and cost to serve through automation.
+60d ago
Contact Centre Consultant - Melbourne Weployee Melbourne
Weploy
Melbourne VIC 3004•Full time
~$68k(Estimated)
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Posted 30d ago
Customer Care Specialist
Wow Recruitment
Melbourne VIC 3004•Full time
~$81k(Estimated)
KEY POINTS WE FOUND
- Act as the first point of contact for workers and clients, providing exceptional customer support.
- Coordinate onboarding documentation, contracts and visa/work rights checks.
- Investigate and resolve worker and client queries, taking ownership through to resolution.
+60d ago
Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs Mulgrave
Weploy
Mulgrave VIC 3170•Full time
~$68k(Estimated)
KEY POINTS WE FOUND
- Call centre opportunities available in Melbourne''s South Eastern Suburbs.
- Full time roles with consistent hours of 37.5 each week.
- Supportive team environment with detailed training programmes.