Help Desk & IT Support jobs in Australia
• The average pay for Help Desk & IT Support jobs in Australia is $78K per year.
• Entry-level positions start at $29K per year, while the most experienced workers can earn up to $221K per year.
• 471 companies are currently advertising Help Desk & IT Support jobs in Australia including Hays, Michael Page, Green Light, Fujitsu and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL and MICROSOFT WINDOWS.
• Entry-level positions start at $29K per year, while the most experienced workers can earn up to $221K per year.
• 471 companies are currently advertising Help Desk & IT Support jobs in Australia including Hays, Michael Page, Green Light, Fujitsu and Talent International.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ACTIVE DIRECTORY, ITIL and MICROSOFT WINDOWS.
Showing 1 - 20 of 207 jobs
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Posted 10d ago
Full time
·
Permanent
$76,000 - $86,000
Key points we found
- Provide high-quality technical and customer support for MailPlus’ national network.
- Assist users in configuring and operating MailPlus’ digital systems and mobile apps.
- Identify and log software issues, ensuring accurate documentation of all support interactions.
Posted 13d ago
Full time
·
Permanent
$80,000 - $90,000
Above avg.
Key points we found
- Provide technical assistance with computer systems, hardware, and software.
- Respond to email, chat, or phone queries and offer technical support.
- Monitor and maintain computer systems and networks.
Posted 2d ago
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide Level 1.5 onsite and remote technical support
- Troubleshoot device and network issues across multiple sites
- Collaborate with offshore service desks and vendors
Posted 2d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide first-line support for ICT Helpdesk issues.
- Resolve customer issues through effective communication and problem-solving skills.
- Maintain accurate records and contribute to knowledge base updates.
Posted 17d ago
Full time
·
Permanent
$80,000
Above avg.
Key points we found
- Provide on-site and remote support for hardware and software issues.
- Diagnose and troubleshoot server, storage, and networking problems.
- Collaborate with the IT team to develop and implement server and network solutions.
Posted 22d ago
Full time
·
Permanent
$70,000 - $80,000
Key points we found
- Provide first-level and second-level technical support to staff and students.
- Install, configure, and maintain ICT equipment and monitor system performance.
- Administer learning management systems and assist users with ICT resources.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide quality end user support on a range of systems and technologies.
- Assist with the maintenance of the organisations desktop and mobile hardware, software and associated peripherals.
- Contribute to the continuous improvement of the Technology Services Department.
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
[]
Key points we found
- Provide premium end-user support across macOS.
- Support Executive-level stakeholders in a mixed Mac and Windows environment.
- Deliver exceptional customer service with a focus on stakeholder management.
Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Primary point of contact for the ICT Helpdesk providing advanced end-user support.
- Responsible for helpdesk administration, issue triage, and delivery of Level 2 technical support.
- Acts as the main technical resource for day-to-day ICT support.
Posted 36d ago
Full time
·
Contract
Similar jobs pay
~$101k - $152k
[]
Key points we found
- Provide technical support for end users across Windows OS environments.
- Troubleshoot and support Microsoft 365 applications.
- Manage issues relating to end-user hardware and ensure high customer service standards.
Posted 35d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 technical support for end users in a retail environment.
- Manage IT applications and ensure minimal downtime across the ANZ region.
- Coordinate incident management and communicate with process owners.
Posted 45d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide 1st and 2nd level IT support across multiple sites.
- Diagnose and resolve hardware, software, and network issues.
- Manage service tickets and assist with onboarding processes.
Posted 41d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide 1st level IT support both remote and onsite for clients.
- Maintain relationships with clients and perform account administration.
- Troubleshoot technical issues in a high-volume ticketing environment.
Posted 43d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide Level 1/2 support as the first point of contact for customers.
- Manage inbound support requests and own the service desk queue.
- Work predominantly from home while being located in Newcastle or the Central Coast.
Posted 12d ago
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide responsive and effective technical support as the first point of contact for users.
- Resolve incidents and fulfill service requests efficiently while maintaining high first-call resolution rates.
- Manage incoming calls and emails professionally and maintain accurate documentation.
Posted 28d ago
Permanent
$75,000 - $80,000
Key points we found
- Provide hands-on technical support for IT systems in remote communities.
- Install and maintain key technologies including POS systems and networking equipment.
- Deliver high-quality customer service and assist the Help Desk team.
Posted 28d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Provide end-user support across the local business.
- Manage incidents, requests, and device support for various IT equipment.
- Collaborate with global IT teams while representing local needs.
Posted 50d ago
Full time
·
Contract
Similar jobs pay
~$132k - $147k
[]
Key points we found
- Provide desktop packaging services and technical support for Windows laptops and servers.
- Administer and monitor client personal devices and applications.
- Undertake project activities for technology upgrades and ensure compliance with service levels.
Posted 21d ago
Full time
·
Contract
Similar jobs pay
~$150k
Pay information not disclosed by advertiser
Key points we found
- Support day-to-day infrastructure operations across Microsoft and hybrid environments.
- Manage and troubleshoot Windows endpoint environments and assist with M365 administration.
- Contribute to smaller operational uplift projects and handle escalations from the helpdesk.
Posted 21d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide day-to-day application support across council systems
- Manage support tickets and troubleshoot system issues
- Assist with financial and administrative modules
- …