Link Group jobs
41 jobs
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Posted 45d ago
Customer Service Officer (Hub Specialist)
Link Group
Parramatta NSW 2150•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver first-call resolution by anticipating member needs and taking full ownership of enquiries
- Act as the first escalation point for challenging or sensitive cases involving members, beneficiaries, and trustees
- Collaborate with your team to share ideas, support goals, and contribute to a positive team culture
Posted 45d ago
Release Manager
Link Group
Parramatta NSW 2150•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Manage end-to-end release lifecycle across development, test, and production environments.
- Establish and embed consistent release governance and processes across multiple portfolios.
- Build strong relationships with internal partners and external vendors.
Posted 22d ago
Client Relationship Manager, Employee Share Plans
Link Group
Perth WA 6000•Full time
~$80k - $120k(Estimated)
KEY POINTS WE FOUND
- Build trusted client relationships across Employee Share Plans
- Manage a portfolio of corporate clients and act as a key point of contact
- Identify opportunities to strengthen client relationships and support business growth
Posted 55d ago
Customer Service Officer (Member Services Consultant)
Link Group
Perth WA 6000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to members regarding their superannuation accounts.
- Resolve queries efficiently and anticipate member needs for first-call resolution.
- Collaborate with the team to enhance member experiences and celebrate successes.
Posted 8d ago
Client Relationship Manager | Share Registry
Link Group
Sydney NSW 2000•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Build and maintain strong relationships with clients, understanding their needs and managing expectations.
- Coordinate client projects and ensure services are delivered accurately and efficiently.
- Support the development of long-term client partnerships and contribute to revenue growth.
Posted 2d ago
Business Analyst, Service Integrity & Resolution
Link Group
Parramatta NSW 2150•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve complex insurance and data-related enquiries.
- Analyse insurance products and business requirements to identify issues and recommend solutions.
- Collaborate with technology teams and business stakeholders to deliver effective solutions.
Posted 2d ago
Senior Data & Integration Test Analyst
Link Group
Docklands VIC 3008•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Lead testing activities for strategic initiatives in a complex application landscape.
- Perform data analysis and validate test data for integration testing.
- Mentor junior team members and contribute to quality assurance practices.
Posted 2d ago
Fraud Operations Analyst
Link Group
Docklands VIC 3008•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Coordinate governance and operational support activities across the Financial Crimes Division.
- Manage vendor relationships and performance, ensuring compliance and operational efficiency.
- Support identity verification platform operations and manage incident resolution.
Posted 41d ago
Relationship Manager | Fund Services
Link Group
Sydney NSW 2000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead key client relationships across Fund Services.
- Manage complex client matters and negotiate service arrangements.
- Identify opportunities for revenue growth and process improvement.
Posted 24d ago
IT Service Delivery Coordinator
Link Group
Parramatta NSW 2150•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Support the delivery of IT services and initiatives across the organisation.
- Act as the primary escalation point for IT services, maintaining strong client relationships and service satisfaction.
- Develop and maintain documentation, knowledge base articles, and SLA reporting.
Posted 24d ago
Environment Manager
Link Group
Docklands VIC 3008•Full time
~$100k - $130k(Estimated)
KEY POINTS WE FOUND
- Coordinate the usage and management of various system and application environments.
- Provide technical support to core business application environments ensuring 24x7 availability.
- Drive innovation and assist with the transition to cloud from a Database perspective.
Posted 24d ago
Operational Due Diligence Project Coordinator
Link Group
Docklands VIC 3008•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Coordinate operational due diligence activities and assessments.
- Develop and maintain ODD management methodologies and processes.
- Build productive relationships with key stakeholders and facilitate effective collaboration.
Posted 17d ago
Meetings & Events Specialist
Link Group
Brisbane QLD 4000•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Manage client relationships and act as a key contact for a portfolio of clients.
- Coordinate end-to-end event delivery including planning, scheduling, and live-event support.
- Support commercial outcomes by managing proposals, supplier costs, and billing activities.
Posted 24d ago
Senior Legal Counsel, Retirement Solutions
Link Group
Docklands VIC 3008•Full time
~$150k - $200k(Estimated)
KEY POINTS WE FOUND
- Support one of Australia’s largest retirement solutions businesses in a senior commercial legal role.
- Advise on complex outsourcing, technology, and trustee arrangements while partnering with various teams.
- Lead and develop a Legal Counsel within the broader Legal function.
Posted 17d ago
Client Delivery Manager, Commercials
Link Group
Docklands VIC 3008•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Manage key client contracts and commercial relationships in the superannuation sector.
- Oversee service delivery outcomes and ensure strong commercial governance.
- Identify opportunities for revenue growth and support ongoing transformation initiatives.
Posted 10d ago
Complaints & Resolution Specialist
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve escalated customer complaints within set timeframes.
- Provide high-quality written responses to complaints and identify trends for improvement.
- Ensure compliance with policies and maintain service standards across the team.
Posted 18d ago
Sustainability Specialist
Link Group
Sydney NSW 2000•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Support enterprise ESG governance and policy oversight.
- Coordinate cross-functional sustainability and climate risk initiatives.
- Manage the Sustainability & ESG Working Group and ensure regular reporting.
Posted 10d ago
IT Support Analyst
Link Group
Parramatta NSW 2150•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Provide 24x7 application and technical support across core business systems.
- Investigate and resolve production issues, system incidents, and integration problems.
- Collaborate with developers and external vendors to ensure system stability.
Posted 10d ago
Senior Business Solutions Lead
Link Group
Parramatta NSW 2150•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the management of advice systems and products to meet operational needs.
- Identify and implement process improvements through automation and technology.
- Facilitate workshops to align stakeholders on future-state solutions.
Posted 4d ago
Administrator, Defined Benefits
Link Group
Parramatta NSW 2150•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Responsible for processing defined benefit payments and related activities.
- Ensure compliance with service level agreements and legislative obligations.
- Collaborate with team members to improve productivity and service standards.