Monitor portfolio performance and identify emerging risks across retail and SME lending portfolios.
Deliver actionable risk insights, reporting and analysis to support business and risk decision-making.
Drive improvements through automation, data quality initiatives and innovative reporting solutions.

Posted 19d ago

Collections Officer - Multiple opportunities available

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$60k - $80k(Estimated)

KEY POINTS WE FOUND

Handle inbound and outbound calls to manage overdue accounts.
Support customers experiencing financial difficulty with empathetic service.
Maintain compliance with collections policies and contribute to a positive team environment.

+60d ago

Senior Compliance Manager - Transaction Monitoring Design and Operations

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Support the Head of Financial Crime Compliance in strategy and leadership for the FCC team.
Design and implement the global transaction monitoring program in Australia.
Manage the Financial Crime Compliance AML Operations team and drive awareness of financial crime typologies.

+60d ago

Credit Risk Manager – Provisioning, Forecasting and Account Management

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead provisioning and forecasting processes for retail lending portfolios.
Monitor portfolio performance and emerging risk trends using data analytics.
Drive compliance with regulatory requirements and oversee account management strategies.

Posted 3d ago

Senior Manager, Financial Crime Compliance (Governance & Change)

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$150k - $200k(Estimated)

KEY POINTS WE FOUND

Lead the design and enhancement of the Financial Crime Compliance framework.
Manage governance, risk, and control activities related to financial crime.
Drive AML transformation programs and regulatory change initiatives.

Posted 3d ago

Financial Crime Compliance Officer – Transaction Monitoring Analyst

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Investigate potentially suspicious activity and assess financial crime risks.
Prepare high-quality regulatory reports and draft Suspicious Matter Reports (SMRs).
Support training initiatives and identify opportunities for process improvement.

Posted 3d ago

Team Lead AML - Fraud

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Lead a team of compliance officers and provide ongoing training.
Review and approve suspicious matter reports (SMRs) triggered by transaction monitoring.
Manage KPIs and productivity markers to measure team performance.

Posted 3d ago

Team Lead AML - Fraud

ING Bank (Australia) Limited

Melbourne VIC•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Lead a high performing team in Fraud Reporting.
Engage with stakeholders to enhance processes and compliance.
Implement KPIs to measure team performance.

Posted 11d ago

Marketing CRM Automation Specialist

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Design, build, test and deploy personalised email and SMS communications using CRM platforms.
Create and maintain reusable communication templates for efficient campaign delivery.
Manage end-to-end communication builds and partner with stakeholders for effective customer communications.

Posted 4d ago

Data Protection Steward (12-Month Fixed Term Contract)

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$80k - $100k(Estimated)

KEY POINTS WE FOUND

Strengthen ING Australia''s data protection capability.
Embed privacy and data protection practices across products and processes.
Support continuous improvement of privacy, data protection and AI governance capabilities.

Posted 4d ago

Data and Insights Analyst - Operations

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$90k - $120k(Estimated)

KEY POINTS WE FOUND

Analyse complex customer data to provide actionable insights.
Develop reporting and dashboards to support operational and risk decisions.
Collaborate with stakeholders to clarify analytical approaches and desired outcomes.

Posted 4d ago

Senior Compliance Officer - Financial Crime Compliance (FCC) Advisory - x 4 fixed term contracts until March 2027

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$100k - $130k(Estimated)

KEY POINTS WE FOUND

Provide AML/CTF and Sanctions advisory support to stakeholders.
Assess and manage financial crime risks in compliance with regulations.
Review customer due diligence escalations and enhance compliance procedures.

Posted 12d ago

Domain Architect (Finance, Treasury & Wholesale Banking)

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$120k - $150k(Estimated)

KEY POINTS WE FOUND

Lead end-to-end solution design for Finance, Treasury & Wholesale Banking domain.
Define and enforce design principles to ensure performance, security, and stability.
Collaborate with stakeholders to align designs and enable seamless execution.

+60d ago

Expression of Interest - Data Analytics Professionals

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$80k - $120k(Estimated)

KEY POINTS WE FOUND

Seeking expressions of interest from analytics professionals for various roles.
Roles include Customer Insights Analyst, Digital Sales Analyst, Campaign Data Analyst, and Customer Strategy Analyst.
Focus on leveraging data to drive customer engagement and strategic decision-making.

+60d ago

Expression of Interest: Product Managers / Customer Journey Experts | ING Australia

ING Bank (Australia) Limited

Sydney NSW 2000•Full time

~$90k - $130k(Estimated)

KEY POINTS WE FOUND

Lead the analysis, design and optimisation of customer journeys across banking products.
Identify customer pain points and opportunities through insights and data.
Drive journey mapping and process redesign to improve customer outcomes.