Help Desk & IT Support jobs in Melbourne CBD VIC
• The average pay for Help Desk & IT Support jobs in Melbourne CBD VIC is $79K per year.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
Showing 1 - 20 of 32 jobs
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Posted 4d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
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Key points we found
- Provide technical support to internal customers.
- Manage incident management processes consistent with Service Level Agreements.
- Participate in the Information and Technology Services business area.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide 1st level IT support both remote and onsite for clients.
- Maintain relationships with clients and perform account administration.
- Troubleshoot technical issues in a high-volume ticketing environment.
Posted 53d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
[]
Key points we found
- Provide premium end-user support across macOS.
- Support Executive-level stakeholders in a mixed Mac and Windows environment.
- Deliver exceptional customer service with a focus on stakeholder management.
Posted 29d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Provide 2nd level IT support both remote and onsite for clients.
- Maintain relationships with clients and perform account administration.
- Troubleshoot technical issues in a high-volume ticketing environment.
Posted 24d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
[]
Key points we found
- Provide 2nd & 3rd level IT support for clients.
- Handle escalations for the level 1 Helpdesk team.
- Maintain relationships with clients and deliver high-level customer service.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Fully remote role providing Level 1-2 IT support.
- Manage and triage incoming support tickets efficiently.
- Collaborate with a technical team to resolve client issues.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$80k - $120k
Pay information not disclosed by advertiser
Key points we found
- Apply advanced troubleshooting techniques to provide unique solutions to customers'' needs
- Interact with engineers and partner with other AWS teams to help reproduce and resolve issues
- Drive service team communication during critical events
Expiring today
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Manage all AV requests for events and meetings.
- Provide hands-on technical Desktop Support assistance.
- Identify and implement system improvements.
Posted today
Part time
·
Permanent
Similar jobs pay
~$50k - $70k
Pay information not disclosed by advertiser
Key points we found
- Provide IT support and customer service for Retailors.
- Monitor and respond to service tickets and maintain point of sale systems.
- Assist with asset management and hardware lifecycle planning.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st level IT Service Desk support to users via phone and IT Self Service Portal.
- Record and update incidents and service requests using Service Now in alignment with SLA guidelines.
- Monitor telephone queues and provide first call resolutions where possible.
Posted 1d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Fully remote role providing Level 1-2 IT support.
- Manage and triage incoming support tickets efficiently.
- Collaborate with a technical team to resolve client issues.
Posted 2d ago
Full time
·
Contract
Similar jobs pay
~$57k - $63k
Pay information not disclosed by advertiser
Key points we found
- Provide first-level ICT support to internal users.
- Resolve incidents and service requests efficiently.
- Monitor queues and answer customer calls within stated guidelines.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide exceptional customer service and technical support to end users.
- Manage incidents and service requests through Freshservice while adhering to service level agreements.
- Support and maintain IT hardware and software, including Microsoft technologies.
Posted 3d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 technical support for various devices and workplace technologies.
- Deliver exceptional service through onsite and remote support while managing incidents and requests.
- Build strong relationships with customer stakeholders and identify service improvement opportunities.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide on-site support for network, voice, and collaboration teams.
- Troubleshoot and resolve issues related to laptops, peripherals, and network connectivity.
- Manage user incidents and fulfil ServiceNow requests.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide on-site/on-call assistance to end users in the desktop computing environment.
- Troubleshoot and resolve issues related to Windows OS, applications, and hardware.
- Maintain documentation of all work performed through the ticketing system.
Posted 13d ago
Full time
·
Contract
Similar jobs pay
~$70k - $80k
$70,000 - $80,000
Key points we found
- Provide first-line technical support across hardware, software and Microsoft technologies.
- Log, manage and resolve incidents and service requests using ServiceNow.
- Deliver excellent customer service while supporting users across multiple office locations.
Posted 12d ago
Part time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide technical assistance and support for POS hardware in retail or hospitality environments.
- Diagnose and repair various types of printers and cameras.
- Ensure compliance with safety and quality standards.
Posted 12d ago
Full time
·
Contract
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide on-site/on-call assistance to end users in the desktop computing environment.
- Troubleshoot and resolve issues related to Windows OS, applications, and hardware.
- Collaborate with technical groups to ensure optimal service delivery.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Build and modernise an internal IT function from the ground up.
- Provide Level 1-3 IT support for approximately 100+ users.
- Manage SaaS applications, software licensing, and improve security across the business.