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Help Desk & IT Support jobs in Melbourne CBD VIC

• The average pay for Help Desk & IT Support jobs in Melbourne CBD VIC is $79K per year.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
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+60d ago
Full time · Permanent
Similar jobs pay ~$101k - $118k

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Key points we found

  • Provide 3rd level remote and onsite support for clients.
  • Support a broad range of clients to resolve high level IT issues.
  • Deliver a high level of customer service and communication.
Posted 30d ago
Casual/Holiday · Contract
Similar jobs pay ~$60k - $80k pro rata

Pay information not disclosed by advertiser

Key points we found

  • Provide end user support for clients
  • Install and configure hardware components
  • Resolve hardware, software and network issues
Posted 9d ago
Full time · Contract
Similar jobs pay ~$132k - $147k

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Key points we found

  • Provide desktop packaging services and technical support for Windows laptops and servers.
  • Administer and monitor client personal devices and applications.
  • Undertake project activities for technology upgrades and ensure compliance with service levels.
Posted 26d ago
Full time · Contract
Similar jobs pay ~$79k - $89k

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Key points we found

  • Provide first level support to users of IT systems.
  • Resolve technical issues at the first point of call where possible.
  • Monitor assigned ServiceDesk calls and respond within agreed timeframes.
Posted 39d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide high-quality, in-person technology support to enhance daily productivity.
  • Collaborate with various teams to resolve IT issues and support onboarding processes.
  • Maintain device stock levels and ensure accurate asset management.
Posted 9d ago
Full time · Contract
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide second-level support across computer systems and applications.
  • Manage incidents and service requests using ServiceNow.
  • Install and configure hardware and software for end-users.
Posted 24d ago
Full time · Contract
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Deliver hypercare support across Microsoft Intune and troubleshoot Windows 11 environments.
  • Assist with a large-scale device refresh and rollout project.
  • Act as an escalation point for more complex desktop and endpoint issues.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Provide IT support to end users via phone and face-to-face interactions.
  • Log incidents accurately and perform hardware/software installations and upgrades.
  • Act as a liaison between users and service providers, escalating unresolved issues.
Posted 2d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide technical support to users via phone, email, and in-person.
  • Troubleshoot and resolve IT issues in a timely manner.
  • Collaborate with IT teams to improve service delivery.
Posted 3d ago
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Provide high-quality end-user support and troubleshoot complex issues.
  • Act as a senior escalation point and support the General Manager – IT.
  • Administer Microsoft 365 and manage identity and access controls.
Posted 25d ago
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide technical support to end-users
  • Troubleshoot and resolve IT issues
  • Maintain service desk operations
Posted 26d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1–2 technical support to end users
  • Troubleshoot hardware, software, and basic network issues
  • Manage user accounts, access, and permissions
Posted 4d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Deliver operational and first-level IT support to over 800 end-users.
  • Provide first-line support via telephone, email, and online for IT services.
  • Monitor and maintain policies, standards, and procedures for the service desk.
Posted 4d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 technical support for POS systems and networks.
  • Troubleshoot and resolve hardware, software, and network issues remotely.
  • Collaborate with the on-site IT team for seamless service delivery.
Posted 4d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 service desk support across the organisation
  • Troubleshoot desktop, hardware and general IT issues
  • Support users across a Windows-based environment
Posted 26d ago
Part time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 1 and Level 2 desktop support for various devices and applications.
  • Troubleshoot hardware, software, and connectivity issues both onsite and remotely.
  • Manage incidents and service requests through the Service Desk platform.
Posted 12d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide 1st and 2nd level technical support to customers, both remotely and onsite.
  • Diagnose and resolve hardware, software and application issues while adhering to service desk processes.
  • Support continuous improvement by updating documentation and contributing to process enhancements.
Posted 5d ago
Full time · Contract
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide first level IT support to employees across the organisation.
  • Log, prioritise, and resolve incidents and service requests using ITSM tools.
  • Assist with user access support and onboarding/offboarding activities.
Expired 2d ago
Full time · Contract
Similar jobs pay ~$75k - $107k

Pay information not disclosed by advertiser

Key points we found

  • Work with the world's largest computing infrastructure in a data centre environment.
  • Perform diagnostics, troubleshoot hardware issues, and maintain system reliability.
  • Commit to a 6-month contract with potential for full-time employment after successful completion.
Posted 13d ago
Full time · Contract
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Provide advanced technical support for hardware, software, and network issues.
  • Troubleshoot and resolve complex IT issues and assist Level 1 and Level 2 support staff.
  • Document and track issues using the IT Service Management platform.