Help Desk & IT Support jobs in Melbourne CBD VIC
• The average pay for Help Desk & IT Support jobs in Melbourne CBD VIC is $79K per year.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
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Posted 26d ago
Full time
·
Contract
Similar jobs pay
~$101k - $152k
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Key points we found
- Provide technical support for end users across Windows OS environments.
- Troubleshoot and support Microsoft 365 applications.
- Manage issues relating to end-user hardware and ensure high customer service standards.
Posted 27d ago
Contract
Similar jobs pay
~$100k - $130k
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Key points we found
- Review and streamline service desk processes.
- Optimise the use of ServiceNow for service delivery.
- Produce clear documentation and handover materials.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$101k - $118k
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Key points we found
- Provide 3rd level remote and onsite support for clients.
- Support a broad range of clients to resolve high level IT issues.
- Deliver a high level of customer service and communication.
Posted 35d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide 1st and 2nd level IT support across multiple sites.
- Diagnose and resolve hardware, software, and network issues.
- Manage service tickets and assist with onboarding processes.
Posted 31d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
[]
Key points we found
- Provide 1st level IT support both remote and onsite for clients.
- Maintain relationships with clients and perform account administration.
- Troubleshoot technical issues in a high-volume ticketing environment.
Posted 40d ago
Full time
·
Contract
Similar jobs pay
~$132k - $147k
[]
Key points we found
- Provide desktop packaging services and technical support for Windows laptops and servers.
- Administer and monitor client personal devices and applications.
- Undertake project activities for technology upgrades and ensure compliance with service levels.
Posted 14d ago
Casual/Holiday
·
Contract
Similar jobs pay
~$60k - $80k pro rata
Pay information not disclosed by advertiser
Key points we found
- Provide end user support for clients
- Install and configure hardware components
- Resolve hardware, software and network issues
Posted 16d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Assist the IT Helpdesk in supporting users nationally and in the Melbourne office.
- Deliver superior customer service and troubleshoot IT incidents and service requests.
- Manage user accounts and provide hands-on support for meeting room setups.
Posted 4d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 IT support by resolving escalated incidents and service requests.
- Troubleshoot and maintain hardware, software, devices, and enterprise systems.
- Manage user accounts and coordinate new starter IT setup.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Manage all AV requests for events and meetings.
- Provide hands-on technical Desktop Support assistance.
- Identify and implement system improvements.
Posted 43d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st and 2nd level technical support to customers both remotely and onsite.
- Diagnose and resolve hardware, software and application issues while adhering to Service Desk processes.
- Support continuous improvement by updating documentation and contributing to process enhancements.
Posted 13d ago
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support across end-user devices, hardware, and software.
- Manage and resolve support tickets, escalations, and follow-through.
- Support Microsoft 365 technologies and troubleshoot connectivity issues.
Posted 22d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Specialist Helpdesk role focusing on Windows 11 support
- Requires NV1 clearance and Australian citizenship
- Involves troubleshooting and coordinating IT operations
Posted 44d ago
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide advanced technical support for hardware, software, and network issues.
- Troubleshoot and resolve complex IT issues and assist Level 1 and Level 2 support staff.
- Document and track issues using the IT Service Management platform.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 23d ago
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support for escalated IT issues in a finance and banking environment.
- Deliver excellent customer service and technical expertise to internal business stakeholders.
- Manage IT asset support including hardware and software, and voice & video conferencing.
Posted 15d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support onsite and remotely for customers across Sydney CBD and metro locations.
- Diagnose and resolve end-user hardware, software, operating system and application issues.
- Maintain accurate ticket notes and escalate complex issues to Level 3 and/or vendors.
Posted 23d ago
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 2 support for escalated IT issues in a corporate environment.
- Deliver excellent customer service and technical expertise.
- Manage IT asset and user administration tasks.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$64k - $94k
Pay information not disclosed by advertiser
Key points we found
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
+60d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Deliver Level 1 Service Desk support to clients.
- Resolve support tickets across various technologies.
- Document solutions and contribute to process improvement.