Help Desk & IT Support jobs in Melbourne CBD VIC
17 jobs
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Posted 58d ago
Level 2 Support Engineer
Hays
Melbourne CBD VIC•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Providing Level 2 technical support across a diverse client portfolio.
- Troubleshooting M365, Active Directory, Azure, and endpoint management technologies.
- Delivering a combination of remote helpdesk and onsite client support.
Posted 43d ago
Level 1 Helpdesk Technician Melbourne
Hays
Melbourne CBD VIC•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 9d ago
Service Desk Administrator - Audio Visual
Centorrino Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide remote support for Audio Visual environments.
- Monitor and optimise client collaboration experiences.
- Work within a Managed Services team to enhance customer experience.
+60d ago
Data Center IT Support Engineer, Data Centre Operations
Amazon
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 1d ago
IT Helpdesk & Support HYBRID — PERMANENT - FULL TIMEMELBOURNE
Mable
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 2d ago
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
Posted 21d ago
Service Desk Engineer, Melbourne
Nexon Asia Pacific
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide fast and useful technical assistance to clients.
- Perform remote troubleshooting and determine the best solutions.
- Record events and follow up on customer status.
Posted 18d ago
Senior Desktop Analyst - End User Computing
Data#3 Ltd
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Deliver advanced technical support for Windows 11 OS and M365 applications.
- Provide exceptional client-focused service to high-level executives.
- Contribute to team problem resolution and customer service improvements.
Posted 4d ago
Senior Digital Workplace Engineer
AC3 Australia
Melbourne VIC 3004•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 19d ago
Service Delivery Analyst
Calvary Care
Melbourne VIC 3004•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide frontline Technology support and resolve incidents efficiently.
- Build strong relationships with clinical and operational staff.
- Manage tickets and support backlog while maintaining productivity.
Posted 27d ago
Desktop Support Officer - Embedded
Centorrino Technologies
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide friendly and knowledgeable support to customers.
- Interact with a wide array of technology including mac and PCs, tablet devices, server systems, network infrastructure, and voice platforms.
- Work as part of a team while specialist teams manage server and network elements.
Posted 29d ago
Data Center IT Support Engineer
Amazon
Melbourne VIC 3004•Full time
~$82k - $137k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in shift work and manage technical issues in data centers.
Posted 16d ago
Service Desk Analyst | Fixed Term
Estia Investments Pty Ltd
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide technical assistance and support for IT hardware, software, and systems.
- Troubleshoot and perform a variety of technical tasks while logging requests in the ITSM tool.
- Assist in the operation and maintenance of shared equipment and provide after hours support.
Posted 8d ago
Service Desk Analyst
Theroyalch
Parkville VIC 3052•Full time
~$77k - $86k(Estimated)
KEY POINTS WE FOUND
- Provide frontline ICT support in a large hospital environment.
- Diagnose and resolve ICT incidents and service requests.
- Contribute to service improvement and maintain knowledge documentation.
Posted 8d ago
IT Support (Part Time)
Programmed
Melbourne CBD VIC•Part time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/Level 2 IT support to end users.
- Diagnose and resolve hardware, software, network and application-related issues.
- Respond to and manage IT incidents and service requests within agreed SLAs.
Posted 16d ago
Service Analyst
RACV
Melbourne VIC 3004•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Monitor service performance and SLAs, identifying trends and opportunities for improvement.
- Support incident management and coordinate with internal teams for effective resolution of service issues.
- Develop operational documentation and support release and change activities.
Posted 18d ago
Service Desk Analyst
Granite Consulting
Melbourne VIC 3004•Contract
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Identify, investigate and analyse incidents within the ITSM toolset.
- Ensure incidents are categorised and prioritised according to established processes.
- Assist with process improvement opportunities within the IT Service Desk.