Help Desk & IT Support jobs in Melbourne CBD VIC
• The average pay for Help Desk & IT Support jobs in Melbourne CBD VIC is $79K per year.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
• Entry-level positions start at $49K per year, while the most experienced workers can earn up to $202K per year.
• 56 companies are currently advertising Help Desk & IT Support jobs in Melbourne CBD VIC including Hays, Michael Page, Talent International, CenITex and Fujitsu.
• Top skills include IT SUPPORT, TECHNICAL SUPPORT, ITIL, ACTIVE DIRECTORY and MICROSOFT WINDOWS.
Showing 1 - 20 of 27 jobs
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Posted 44d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
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Key points we found
- Provide 2nd & 3rd level IT support for clients.
- Handle escalations for the level 1 Helpdesk team.
- Maintain relationships with clients and deliver high-level customer service.
Posted 24d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide Level 1 and Level 2 technical support for various devices and workplace technologies.
- Deliver exceptional service through onsite and remote support while managing incidents and requests.
- Build strong relationships with customer stakeholders and identify service improvement opportunities.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide onsite and remote 1st-level support to clients in Melbourne.
- Manage and resolve technical issues for IT environments.
- Maintain effective communication with clients and ensure excellent customer service.
Posted 24d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide technical support to end users across a range of IT services.
- Identify patterns in repeat service requests and implement improvements.
- Collaborate with Technology teams to resolve complex technical issues.
Posted 21d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide 1st level IT Service Desk support to users via phone and IT Self Service Portal.
- Record and update incidents and service requests using Service Now in alignment with SLA guidelines.
- Monitor telephone queues and provide first call resolutions where possible.
Posted 9d ago
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Providing technical support for desktops, laptops, software, and peripheral equipment.
- Troubleshooting and resolving hardware and software issues while maintaining accurate records in the ITSM tool.
- Participating in IT related meetings and providing after hours support on a rotational basis.
Posted 40d ago
Full time
·
Contract
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Specialist Helpdesk role focusing on Windows 11 support
- Requires NV1 clearance and involves travel between sites
- Responsible for troubleshooting and coordinating IT operations compliance
Posted 2d ago
Full time
·
Permanent
Similar jobs pay
~$82k - $137k
Pay information not disclosed by advertiser
Key points we found
- Work on installing and troubleshooting infrastructure that supports AWS cloud.
- Engage in physical maintenance and troubleshooting of data center equipment.
- Participate in shift work, including night shifts, on a rotational basis.
Posted 32d ago
Full time
·
Contract
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide on-site/on-call assistance to end users in the desktop computing environment.
- Troubleshoot and resolve issues related to Windows OS, applications, and hardware.
- Collaborate with technical groups to ensure optimal service delivery.
Posted 32d ago
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Provide on-site/on-call assistance to end users in the desktop computing environment.
- Troubleshoot and resolve issues related to Windows OS, applications, and hardware.
- Maintain documentation of all work performed through the ticketing system.
Posted 11d ago
Full time
·
Permanent
Similar jobs pay
~$75k - $83k
AU$75000 - AU$83000 per annum + +Super
Key points we found
- Provide Level 1 & 2 technical support to end users.
- Support Microsoft 365, Windows, Intune, and Autopilot environments.
- Troubleshoot hardware, software, network, and access issues.
Posted 33d ago
Full time
·
Contract
Similar jobs pay
~$70k - $80k
$70,000 - $80,000
Key points we found
- Provide first-line technical support across hardware, software and Microsoft technologies.
- Log, manage and resolve incidents and service requests using ServiceNow.
- Deliver excellent customer service while supporting users across multiple office locations.
Posted 32d ago
Part time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Provide technical assistance and support for POS hardware in retail or hospitality environments.
- Diagnose and repair various types of printers and cameras.
- Ensure compliance with safety and quality standards.
Expiring in 3d
Full time
·
Permanent
Similar jobs pay
~$100k - $130k
Pay information not disclosed by advertiser
Key points we found
- Build and modernise an internal IT function from the ground up.
- Provide Level 1-3 IT support for approximately 100+ users.
- Manage SaaS applications, software licensing, and improve security across the business.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$60k - $80k
Pay information not disclosed by advertiser
Key points we found
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 12d ago
Full time
·
Permanent
Similar jobs pay
~$107k - $143k
Pay information not disclosed by advertiser
Key points we found
- Support service management and reporting activities.
- Lead Transition to Support activities ensuring robust ITSM processes.
- Drive continuous improvement of IT service management processes.
Expiring today
Full time
·
Permanent
Similar jobs pay
~$64k - $94k
Pay information not disclosed by advertiser
Key points we found
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
Posted 41d ago
Full time
·
Permanent
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide high-quality end-user support in a professional services environment.
- Act as a senior escalation point for complex technical issues.
- Mentor junior team members while managing AV requests and technical support.
Expiring in 1d
Full time
·
Permanent
Similar jobs pay
~$70k - $90k
Pay information not disclosed by advertiser
Key points we found
- Support the availability and stability of the technology environment at Crown Melbourne.
- Provide frontline technical support and troubleshoot issues across various IT systems.
- Maintain clear communication with customers and internal teams while managing incident records.
Expiring today
Full time
·
Contract
Similar jobs pay
~$80k - $100k
Pay information not disclosed by advertiser
Key points we found
- Provide advanced technical support for hardware, software, and network issues.
- Troubleshoot and resolve complex IT issues and assist Level 1 and Level 2 support staff.
- Document and track issues using the IT Service Management platform.