Help Desk & IT Support jobs in Melbourne CBD VIC
15 jobs
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+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide 1st level IT support both remote and onsite for clients
- Maintain relationships with clients and perform account administration
- Troubleshoot technical issues in a high-volume ticketing environment
Posted 6d ago
~$77k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide first level technical support and advice to end-users.
- Log and track incidents and service requests in the service management system.
- Maintain user accounts and ensure timely resolution of IT issues.
Posted 8d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 Service Desk support via phone, email, and chat.
- Diagnose and resolve technical issues related to hardware and software.
- Document user interactions and contribute to the knowledge base.
Posted 41d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide fast and useful technical assistance to clients.
- Perform remote troubleshooting and determine the best solutions.
- Record events and follow up on customer status.
Posted 1d ago
L2 and L3 MSP Support Engineers - People First Aussie MSP/MSSP!
Saul Recruitment
~$75k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 2 and 3 technical support across multiple client environments.
- Troubleshoot complex technical issues and assist with cloud migrations.
- Build trusted relationships and act as a technical advisor to clients.
Posted 24d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide professional support and immediate solutions to end users.
- Manage and optimise the request, acquisition, deployment, maintenance, utilisation, and disposal of end user computing devices.
- Work collaboratively with stakeholders and provide Level 2/3 support.
Posted 49d ago
~$82k - $137k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in shift work and manage technical issues in data centers.
+60d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Install and troubleshoot infrastructure supporting AWS cloud.
- Work with logistics and teams to maintain daily operations.
- Engage in physical tasks including lifting and racking equipment.
Posted 28d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1/Level 2 IT support to end users.
- Diagnose and resolve hardware, software, network and application-related issues.
- Respond to and manage IT incidents and service requests within agreed SLAs.
Posted 12d ago
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality onsite technical support to clients.
- Engage with a diverse range of technologies including Macs, PCs, and network infrastructure.
- Foster a collaborative environment to drive exceptional customer experiences.
Posted 13d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and Level 2 technical support for various devices and technologies.
- Deliver exceptional service and support both remotely and onsite for enterprise customers.
- Manage incidents and service activities through ServiceNow while ensuring customer satisfaction.
Posted 12d ago
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Provide technical leadership to IT Support Officers.
- Act as the escalation point for complex IT issues.
- Own day-to-day service desk operations and ensure high-quality service.
Posted 21d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 and 2 IT support for staff across Mable and HomeMade.
- Automate routine service requests and manage identity and access lifecycle.
- Utilise AI tools to enhance IT support processes.
Posted 22d ago
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Build and configure laptops as per standard specifications.
- Troubleshoot application and OS issues faced by employees.
- Provide technical support across the company regarding operating system issues.
Posted 7d ago
~$76k - $89k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide Level 1 IT support across hardware, software, mobile devices, Microsoft 365 and collaboration platforms.
- Troubleshoot issues across Windows environments, Microsoft 365, Teams, Intune and Active Directory.
- Contribute to documentation, knowledge articles and continuous service improvement initiatives.