Customer Service & Call Centre jobs in Melbourne VIC
611 jobs
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+60d ago
NOW HIRING (july 2026) E-Bike Rider - NARRE WARREN
Domino's
Narre Warren VIC 3805•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver pizzas to customers in a timely manner.
- Provide outstanding customer service during deliveries.
- Maintain store cleanliness and safety during operations.
Posted 57d ago
Customer Service Representative - Full Time
kogan
South Melbourne VIC 3205•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Deliver outstanding customer experience by resolving queries and supporting best practices.
- Take ownership of escalated customer issues and ensure timely resolution.
- Collaborate with internal teams to improve customer experience.
Posted 50d ago
Customer Service Team Member
The Good Guys
Brighton East VIC 3187•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver effective store administration and cash handling transactions.
- Manage customer enquiries and contribute to a positive store experience.
- Collaborate with the team to improve sales skills and product knowledge.


Posted 49d ago
Team Support Manager - Melbourne
Kennards Self Storage
Burwood VIC 3125•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Responsible for day-to-day operations of various storage centres
- Provide excellent customer service and sales support
- Maintain high standards of facility cleanliness and organisation
+60d ago
Senior Customer Success Management (CSM) Specialist - Airports
Amadeus Hospitality
Melbourne VIC 3004•Full time
~$119k - $178k(Estimated)
KEY POINTS WE FOUND
- Guide customers in maximising the value of Amadeus solutions.
- Oversee post-sales cycle ensuring customer satisfaction and support renewals.
- Develop and maintain strong customer relationships and engage with senior stakeholders.
+60d ago
Part Time Supervisor - Pet Care & Wellness Specialist - Petbarn Craigieburn
Petbarn
Craigieburn VIC 3064•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide supervisory assistance to the Store Manager and Assistant Store Manager.
- Offer knowledgeable advice on pet wellness products and build relationships with customers.
- Train and coach the store team to deliver service excellence.
Posted 35d ago
Field Research Officer - WA - Armadale
Roy Morgan Research
Armadale VIC 3143•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct face-to-face interviews to gather data on various topics.
- Build rapport with respondents and manage refusals respectfully.
- Plan and manage your weekly schedule to meet agreed hours.
Posted 29d ago
Assistant to the Service Manager
Trades Workforce Solutions
Melbourne VIC 3000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Assist the Service Manager in managing customer service and administrative tasks.
- Schedule and confirm service appointments while ensuring efficient workflow.
- Maintain strong customer relationships and liaise with internal and external teams.
Posted 50d ago
Customer Service Professional | Melbourne Airport VIC
Cevalogistics
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of complex customers across air and ocean import and export movements.
- Act as a key escalation point for service failures and operational exceptions.
- Build and improve customer Standard Operating Procedures (SOPs) and monitor performance.

+60d ago
Admin
Labourforce
Laverton North VIC 3026•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Serve as the first point of contact for customer inquiries related to delivery times and order status.
- Coordinate with drivers, dispatch, and warehouse teams to track and update delivery progress.
- Manage and resolve delivery issues, delays, or service concerns professionally and efficiently.

+60d ago
Contact Centre Consultant - Melbourne Weployee Melbourne
Weploy
Melbourne VIC 3004•Full time
~$68k(Estimated)
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one

+60d ago
Expression of Interest – MadisonAV
Madison Group
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Join a dedicated AV distribution business during an exciting growth phase.
- Provide exceptional customer service and support for world-leading AV products.
- Collaborate with industry professionals to deliver technical solutions.
Posted 23d ago
Guest Service Agent
Lancemore Hotel Group
Melbourne VIC 3000•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist with check-in and check-out processes to ensure a smooth guest experience.
- Respond to guest queries with warmth and professionalism while maintaining accurate guest records.
- Collaborate with Housekeeping and other departments to ensure service excellence.

Posted 36d ago
Retail Consultant, Bourke Street
Optus
Melbourne VIC 3004•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful solutions.
- Build strong connections with teammates and create a customer-first environment.
+60d ago
Governance & Improvement Officer
AGL
Melbourne VIC 3004•Full time
~$103k - $150k(Estimated)
KEY POINTS WE FOUND
- Join AGL's Dispute Resolution team as a Governance & Improvement Officer.
- Support governance, compliance, and continuous improvement initiatives.
- Contribute to enhancing customer experience and operational efficiency.
+60d ago
Part Time Supervisor - Pet Care & Wellness Specialist - Petbarn Nunawading
Petbarn
Nunawading VIC 3131•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide supervisory assistance to the Store Manager and Assistant Store Manager.
- Offer knowledgeable, caring advice on pet wellness products and build relationships with customers.
- Train and coach the store team to deliver service excellence.

Posted 28d ago
Christmas Casual Optical Assistants | Melbourne North
Bailey Nelson
Fitzroy VIC 3065•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver standout experiences by guiding customers through their eyecare journey.
- Assist customers with their optical requirements and ensure a warm, engaging visit.
- Drive store results by maintaining high energy and operational standards.
Posted 11d ago
Branch Team Member & Trade Counter Sales
Plumbers Supplies Co-operative
Cheltenham VIC 3192•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Dynamic role blending deliveries and customer service
- Hands-on responsibilities with opportunities for growth
- Performance-based bonuses and career development opportunities
Posted 5d ago
Reservations Agent (Full-time) | Crowne Plaza Geelong
Crowne Plaza Hotels & Resorts
Geelong VIC 3220•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service and manage reservations for guests.
- Maintain knowledge of hotel facilities, services, and local attractions.
- Maximise revenue through upselling and proactive sales activities.


Posted 5d ago
Customer Assistant - Dan Murphy's Bacchus Marsh
Dan Murphy's
Bacchus Marsh VIC 3340•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide memorable in-store experiences for customers.
- Stock shelves with products and adhere to responsible service of alcohol guidelines.
- Work autonomously and as part of a team to create a positive shopping environment.