Customer Service & Call Centre jobs in Melbourne VIC
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Posted 4d ago
Statewide Systems Officer
Dental Health Services Victoria
Carlton VIC 3053•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Provide support and guidance to users of statewide oral health applications.
- Manage Service Desk tickets and maintain service standards.
- Contribute to documentation, testing and continuous improvement activities.
Posted 4d ago
CUSTOMER SALES & SERVICE - REPCO MELTON - CASUAL
Repco
Melton West VIC 3337•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Customer service role focused on creating positive experiences for customers.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to contribute to a positive team culture.
Posted 4d ago
Hire Assistant
Superior People Recruitment
Fairfield VIC 3078•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a builder’s equipment hire team in Melbourne’s inner east.
- Assist with customer service and equipment hire processes.
- Full time position with training provided.
Posted 4d ago
MR Driver - Doveton (Fire)
Reece Group
Doveton VIC 3177•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide customer service and information about products.
- Undertake pick packing and stock control activities.
- Make occasional deliveries to customers using a company vehicle.
Posted 4d ago
Trade Counter Assistant - Ringwood
Reece Group
Ringwood VIC 3134•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Assist plumbers and tradespeople with product access and information.
- Manage customer service, quotes, and stock control activities.
- Maintain branch tidiness and safety, including occasional deliveries.
Posted 4d ago
Customer Service Advisor - 360 Bourke St, Melbourne
Bank of Melbourne
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Permanent full-time opportunity at Bank of Melbourne’s 360 Bourke St branch.
- Engage with customers to uncover their needs and provide tailored banking solutions.
- Receive comprehensive training and support to excel in your role.
Posted 4d ago
Junior VIP Host - English SpeakingNew Melbourne, Australia
Easygo
Melbourne VIC 3004•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Manage a portfolio of approximately 350 VIP players.
- Deliver personalised service and rewards to enhance player experience.
- Collaborate with internal teams to resolve enquiries and improve service standards.
Posted 5d ago
Customer Service Manager - Nunawading
The Good Guys
Nunawading VIC 3131•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Lead the delivery of exceptional customer experiences in-store.
- Coach and develop Warehouse and Customer Service teams.
- Ensure compliance with legislative requirements and monitor store activities.
Posted 4d ago
Customer Support Officers (Contract Role)
TheirCare
Hawthorn VIC 3122•Casual/Holiday
~$60k - $70k pro rata(Estimated)
KEY POINTS WE FOUND
- Provide inbound and occasional outbound phone support to families and schools.
- Handle bookings, account administration, and billing inquiries.
- Support business operations with administrative reporting and ad-hoc duties.
Posted 11d ago
Guest Service Agent (Night Front office operations) | Holiday Inn & Suites Geelong
Holiday Inn
Geelong VIC 3220•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Work primarily during night shifts in front office operations.
- Provide exceptional guest service and handle inquiries and complaints.
- Maintain accurate guest records and ensure a clean front desk area.
Posted 20d ago
Customer Service and Collections Representative
SMAART Recruitment
Melbourne VIC 3004•Casual/Holiday
~$74k pro rata(Estimated)
KEY POINTS WE FOUND
- Deliver exceptional customer service through inbound and outbound interactions.
- Assist customers with finance and leasing enquiries while maintaining premium standards.
- Transition between customer service and collections conversations with empathy.
Posted 11d ago
Complaints & Resolution Specialist
Link Group
Docklands VIC 3008•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve escalated customer complaints within set timeframes.
- Provide high-quality written responses to complaints and identify trends for improvement.
- Ensure compliance with policies and maintain service standards across the team.
Posted 20d ago
Retail Consultant, Knox
Singtel Group
Wantirna South VIC 3152•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with customers and teammates in a supportive environment.
Posted 20d ago
Casual Sales Assistant - Petbarn Waurn Ponds
Petbarn
Waurn Ponds VIC 3216•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide knowledgeable, caring advice on pet wellness products
- Build relationships with customers, offering warm, genuine service
- Keep the store organised and shelves well-stocked, assisting with sales and returns
Posted 45d ago
Regional Manager, Customer Care - APAC
ATRSP Lineage AUS TRS Pty Ltd
Laverton North VIC 3026•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the transformation of customer experience across the APAC region.
- Manage a team of approximately 80-100 customer care professionals across multiple countries.
- Develop and implement the regional Customer Care strategy and operating model.
Posted 12d ago
Customer Service/Admin
Conquest Personnel
Carrum Downs VIC 3201•Full time
~$67k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality customer service through inbound and outbound calls.
- Liaise with Project Managers and enter job details accurately.
- Work in a supportive team environment with opportunities for growth.
Posted 20d ago
Retail Consultant, Melton West
Optus
Melton West VIC 3337•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and accessible knowledge to customers.
- Build strong connections with teammates and create a customer-first environment.
Posted 20d ago
Retail Consultant, Knox
Optus
Knoxfield VIC 3180•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing accessible knowledge to customers.
- Build strong connections with teammates to create a customer-first environment.
Posted 12d ago
Retail Consultant, Karingal
Singtel Group
Frankston VIC 3199•Casual/Holiday
~$69k(Estimated)
KEY POINTS WE FOUND
- Deliver standout customer experiences powered by optimism and genuine care.
- Explore tech products and services, providing simple and helpful guidance.
- Build strong connections with teammates and create a customer-first environment.
Posted 24d ago
Manager - Workforce Management & DAA Oversight
BOQ Group
Melbourne VIC 3000•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead a team focused on supporting customers in financial difficulty.
- Oversee workforce planning and operational performance to meet key metrics.
- Utilise data and insights to optimise resources and service delivery.