Customer Service & Call Centre jobs in Australia
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Posted 6d ago
Security Officer - Launceston Magistrates Court
MSS Security Pty Ltd
TAS•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Ensure the safety and security of court staff, visitors, and the public.
- Monitor and manage courtroom security during hearings.
- Respond promptly to incidents involving disruptive behaviour.
Posted 6d ago
Aviation Protection Officer
MSS Security Pty Ltd
TAS•Casual/Holiday
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Conduct security screening for passengers, staff and visitors.
- Operate security technology and systems to identify potential risks.
- Provide a high standard of customer service to passengers, staff and visitors.
Posted 7d ago
Customer Care Team Member
Maxxia Pty Ltd
West Perth WA 6005•Full time
~$65k - $70k(Estimated)
KEY POINTS WE FOUND
- Assist NDIS participants and service providers with inquiries and support.
- Handle a high volume of customer interactions via phone, email, and live chat.
- Maintain accurate records and collaborate with internal teams to resolve issues.
Posted 7d ago
Retention Officer
Qudos Bank
Sydney CBD NSW•Full time
~$70k - $90k(Estimated)
KEY POINTS WE FOUND
- Understand a range of loan products to recommend tailored solutions.
- Meet outbound call and retention targets while ensuring compliance with regulations.
- Enhance customer experience and boost borrower loyalty through proactive engagement.
Posted 6d ago
Call Centre/Administrator
DFP Recruitment Services
Mackay QLD 4740•Full time
~$101k(Estimated)
KEY POINTS WE FOUND
- Provide high-quality support to customers and stakeholders.
- Manage inbound enquiries and complete various administrative functions.
- Build positive relationships with customers and stakeholders.
Posted 6d ago
General Manager, Inflight Retail
dnata catering and retail
Hamilton QLD 4007•Full time
~$120k - $150k(Estimated)
KEY POINTS WE FOUND
- Lead the inflight retail partnership with Jetstar Airways across Asia Pacific.
- Drive revenue, profitability, and service excellence in dnata's inflight retail program.
- Build strong stakeholder relationships and ensure compliance across dnata sites.
Posted 4d ago
Receptionist
BelgraviaPRO
South Stradbroke QLD 4216•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Manage hospitality at South Stradbroke Island campground
- Deliver exceptional customer service face to face and over the phone
- Assist with administrative tasks and use in-house booking system
Posted 6d ago
Customer Service Representative
InfraBuild
Tamworth NSW 2340•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Serve trade and industrial customers at the front counter and over the phone.
- Process orders and follow-up on deliveries to ensure customer satisfaction.
- Build strong relationships with regular trade customers.
Posted 7d ago
Retail Customer Service Officer
Australia Post
Carnarvon WA 6701•Part time
~$68k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service and support to customers at Australia Post.
- Handle cash and process various transactions accurately.
- Promote products and services through upselling and cross-selling.
Posted 6d ago
Passenger Services Delivery Agent
dnata
Mascot NSW 2020•Part time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Deliver high standard of customer service for all client airlines.
- Carry out passenger check-in duties and assist passengers with special needs.
- Ensure compliance with safety regulations and maintain a positive company image.
Posted 7d ago
Claims Coordinator
Centurion
WA•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Coordinate and monitor customer claims from receipt through to resolution.
- Liaise with customers and internal stakeholders to gather information and progress investigations.
- Maintain accurate records and prepare reports on claim status and performance metrics.
Posted 7d ago
Customer Service Officer - Assessment Centre
CAPRICORN
Perth WA 6000•Full time
~$60k - $70k(Estimated)
KEY POINTS WE FOUND
- Key first point of contact for Members, Suppliers, and Shareholders.
- Provide accurate account, product, and service support.
- Manage competing priorities and collaborate with teams for efficient service.
Posted 7d ago
Consumer Experience Partner
Central Adelaide Local Health Network
Adelaide CBD SA•Full time
~$92k - $102k(Estimated)
KEY POINTS WE FOUND
- Support timely, sensitive complaint review and resolution
- Guide staff on risk, escalation and complaint processes
- Provide training and support to staff across CALHN
Posted 7d ago
Case Manager Internal Dispute Resolution
Bendigo and Adelaide Bank
Bendigo VIC 3550•Full time
~$80k - $100k(Estimated)
KEY POINTS WE FOUND
- Investigate and resolve customer complaints independently.
- Communicate empathetically with stakeholders and draft clear response letters.
- Drive continuous improvement by identifying systemic issues and coaching colleagues.
Posted 7d ago
Retaill Pharmacy Assistant - Full Time Night - CWH Blacktown NSW
Chemist Warehouse
Blacktown NSW 2148•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Join a fast-paced team as a Retail Pharmacy Assistant.
- Provide excellent customer service and support in a busy pharmacy environment.
- Access ongoing training and flexible working hours.
Posted 7d ago
Scaled Customer Success – Automation Program Manager Waterloo, Sydney
Sonder
Waterloo NSW 2017•Full time
~$90k - $120k(Estimated)
KEY POINTS WE FOUND
- Own the engagement strategy for customers without a named Customer Improvement Plan (CIP).
- Design and improve automated customer journeys to enhance value delivery.
- Collaborate with cross-functional teams to optimise automation and measure outcomes.
Posted 7d ago
Concierge
DAB-Jones Lang LaSalle (NSW) Pty Ltd
Sydney NSW 2000•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional front-of-house service to tenants and visitors.
- Manage queries and coordinate visitor access efficiently.
- Maintain lobby presentation standards and support community engagement initiatives.
Posted 7d ago
Counter Sales / Blackburn / VIC
Middy's
Blackburn VIC 3130•Full time
~$60k - $80k(Estimated)
KEY POINTS WE FOUND
- Provide excellent customer service and assist customers with product enquiries.
- Process cash and credit sales accurately and efficiently.
- Achieve personal sales goals and contribute to branch sales targets.
Posted 7d ago
CUSTOMER SALES & SERVICE - REPCO MANDURAH - CASUAL
Repco
Mandurah WA 6210•Casual/Holiday
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to enhance the shopping experience.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to foster a positive work culture.
Posted 7d ago
CUSTOMER SALES & SERVICE - REPCO FAWKNER - FULL TIME
Repco
Fawkner VIC 3060•Full time
~$50k - $60k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service to enhance the shopping experience.
- Maintain showroom presentation and merchandising standards.
- Collaborate with team members to foster a positive work culture.