How to find professional help

How to find professional help

An increasing number of Ask Kate readers are asking how they can find a professional career adviser. This includes advice on career change or making a transition from one type of role to another as well information on finding a professional resume writer, interview coach or specialist adviser.

CareerOne does not make recommendations but we are happy to point you in the right direction to finding the help you need.

Using a professional

Career Development Association of Australia

Advice about using a career coach

Australian Psychological Society

While some psychologists specialise in helping people with a life crisis or emotional problems others specialise in workplace and career advice including executive coaching. To find the right expert nearest you either visit the

Australian Psychological Society website and click on the “Find a counsellor” link or use the free call number – 1800 333 497 . This is a free call referral line – not a counselling line – so tell the operator what you are after and where – eg career coach , Brisbane.)

CareerOne Editor Kate Southam advises: ” Make sure you quiz potential providers on the phone to ensure they will deliver what you require and don’t be shy about asking the fees involved for a particular service.”

Career Information Centres

Funded by the Federal Government, these centres are free to use and open to everyone – you do not have to be registered for benefits of any kind. Staffed by specialist career counsellors , the centres feature a library with books, video/DVDs and other material. The centres are designed to help people make decisions on job hunting, training and education options, career change and so on. A spokesperson told CareerOne that staff are equiped to provide help to those facing particular barriers such as school leavers, mature workers, people with ability who have a disability and mothers returning to the workforce:

There are 12 centres throughout Australia. Some are walk in while others are email or phone service only. the centres are located in Haymarket, Sydney and Newcastle and Wollongong in NSW; Darwin, Perth; Adelaide; Canberra; Brisbane; Hobart; Melbourne and Geelong in Victoria.

Braddon Customer Service CentreCustomer Service Centre
Level 1, 13 Lonsdale Street, Canberra 26001st Floor, 55 Currie St, Adelaide SA 5000
Ph: (02) 6219 3273Ph: (08) 8401 3279
Fax: (02) 6219 3198Fax: (08) 8401 3299
Email: [email protected]Email: [email protected]
Customer Service CentreCareer Information Centre
1st Floor (rear)Level 8, 160 Creek St, Brisbane QLD 4000
170 Lt. Malop St4001 Locked Bag 55 GPO Brisbane 4001
Geelong VIC 3220Freecall 1800 627 175
PO Box 263 Geelong 3220Fax: (07) 3000 4849
Ph: (03) 5228 6323Email: [email protected]
Fax: (03) 5228 6298 
Email: [email protected]Gold Coast
 Career Information Centre
MelbourneShop 11, Pacific Square
Telephone/Email Service only2532 Gold Coast Hwy
PO Box 571 Rosanna 3084Mermaid Beach
Ph: (03) 9299 1038Freecall 1800 641 459
Fax: (03) 9403 8898Fax: (07) 5575 6583
Email: [email protected]Email: [email protected]
Casuarina Customer Service CentreCareer Information Centre
50 Bradshaw Terrace2nd Floor City Central Building
Casuarina NT 0810166 Murray Street Mall
LMB 191 Darwin 0800Perth WA 6000
Ph: (08) 8923 3701Ph: 1800 026 134
Fax: (08) 8923 3799Fax: (08) 9464 1360
 Email: [email protected]
Ground FloorLocated in Hobart Customer Service Centre
Sydney Central BuildingLevel 1 Block 3
477 Pitt St Haymarket188 Collins St
Sydney NSW 2000Hobart
Locked Bag 6Freecall1800 133 133
Haymarket NSW 1238Fax: (03) 6222 3799
Ph : (02) 9209 1661Email: [email protected]
Fax: (02) 9209 1495 
Email: [email protected] 
Located in Newcastle Customer Service CentreLocated in Illawarra Career Information Centre
1st Floor 279 King St, Newcastle West NSW 2302Suite 1 Gallery Level, King St
Freecall 1800 067 482Warrawong, NSW 2502
Fax: (02) 4985 8696Telephone: 1800 662314
Email: [email protected]Fax: 0242515299
 Email: [email protected]

For more information

Commonwealth Rehabilitation Service

According to a consultant I spoke to, the CRS helps people who have been injured and who now need to do a different type of job. They use multi discipline teams to help people with all aspects of their recovery. Costs are met by work cover insurance or in non-insurance cases can be worked out for individuals on a case by case basis.

By Kate Southam, Editor of

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