How to find professional help
An increasing number of Ask Kate readers are asking how they can find a professional career adviser. This includes advice on career change or making a transition from one type of role to another as well information on finding a professional resume writer, interview coach or specialist adviser.
CareerOne does not make recommendations but we are happy to point you in the right direction to finding the help you need.
Using a professional
Career Development Association of Australia
Advice about using a career coach
Australian Psychological Society
While some psychologists specialise in helping people with a life crisis or emotional problems others specialise in workplace and career advice including executive coaching. To find the right expert nearest you either visit the
Australian Psychological Society website and click on the “Find a counsellor” link or use the free call number – 1800 333 497 . This is a free call referral line – not a counselling line – so tell the operator what you are after and where – eg career coach , Brisbane.)
CareerOne Editor Kate Southam advises: ” Make sure you quiz potential providers on the phone to ensure they will deliver what you require and don’t be shy about asking the fees involved for a particular service.”
Career Information Centres
Funded by the Federal Government, these centres are free to use and open to everyone – you do not have to be registered for benefits of any kind. Staffed by specialist career counsellors , the centres feature a library with books, video/DVDs and other material. The centres are designed to help people make decisions on job hunting, training and education options, career change and so on. A spokesperson told CareerOne that staff are equiped to provide help to those facing particular barriers such as school leavers, mature workers, people with ability who have a disability and mothers returning to the workforce:
There are 12 centres throughout Australia. Some are walk in while others are email or phone service only. the centres are located in Haymarket, Sydney and Newcastle and Wollongong in NSW; Darwin, Perth; Adelaide; Canberra; Brisbane; Hobart; Melbourne and Geelong in Victoria.
| AUSTRALIAN CAPITAL TERRITORY | SOUTH AUSTRALIA |
| Canberra | Adelaide |
| Braddon Customer Service Centre | Customer Service Centre |
| Level 1, 13 Lonsdale Street, Canberra 2600 | 1st Floor, 55 Currie St, Adelaide SA 5000 |
| Ph: (02) 6219 3273 | Ph: (08) 8401 3279 |
| Fax: (02) 6219 3198 | Fax: (08) 8401 3299 |
| Email: [email protected] | Email: [email protected] |
| VICTORIA | QUEENSLAND |
| Geelong | Brisbane |
| Customer Service Centre | Career Information Centre |
| 1st Floor (rear) | Level 8, 160 Creek St, Brisbane QLD 4000 |
| 170 Lt. Malop St | 4001 Locked Bag 55 GPO Brisbane 4001 |
| Geelong VIC 3220 | Freecall 1800 627 175 |
| PO Box 263 Geelong 3220 | Fax: (07) 3000 4849 |
| Ph: (03) 5228 6323 | Email: [email protected] |
| Fax: (03) 5228 6298 | |
| Email: [email protected] | Gold Coast |
| Career Information Centre | |
| Melbourne | Shop 11, Pacific Square |
| Telephone/Email Service only | 2532 Gold Coast Hwy |
| PO Box 571 Rosanna 3084 | Mermaid Beach |
| Ph: (03) 9299 1038 | Freecall 1800 641 459 |
| Fax: (03) 9403 8898 | Fax: (07) 5575 6583 |
| Email: [email protected] | Email: [email protected] |
| NORTHERN TERRITORY | WESTERN AUSTRALIA |
| Casurina | Perth |
| Casuarina Customer Service Centre | Career Information Centre |
| 50 Bradshaw Terrace | 2nd Floor City Central Building |
| Casuarina NT 0810 | 166 Murray Street Mall |
| LMB 191 Darwin 0800 | Perth WA 6000 |
| Ph: (08) 8923 3701 | Ph: 1800 026 134 |
| Fax: (08) 8923 3799 | Fax: (08) 9464 1360 |
| Email: [email protected] | |
| NEW SOUTH WALES | TASMANIA |
| Sydney | Hobart |
| Ground Floor | Located in Hobart Customer Service Centre |
| Sydney Central Building | Level 1 Block 3 |
| 477 Pitt St Haymarket | 188 Collins St |
| Sydney NSW 2000 | Hobart |
| Locked Bag 6 | Freecall1800 133 133 |
| Haymarket NSW 1238 | Fax: (03) 6222 3799 |
| Ph : (02) 9209 1661 | Email: [email protected] |
| Fax: (02) 9209 1495 | |
| Email: [email protected] | |
| Newcastle | Illawarra |
| Located in Newcastle Customer Service Centre | Located in Illawarra Career Information Centre |
| 1st Floor 279 King St, Newcastle West NSW 2302 | Suite 1 Gallery Level, King St |
| Freecall 1800 067 482 | Warrawong, NSW 2502 |
| Fax: (02) 4985 8696 | Telephone: 1800 662314 |
| Email: [email protected] | Fax: 0242515299 |
| Email: [email protected] |
For more information
Commonwealth Rehabilitation Service
According to a consultant I spoke to, the CRS helps people who have been injured and who now need to do a different type of job. They use multi discipline teams to help people with all aspects of their recovery. Costs are met by work cover insurance or in non-insurance cases can be worked out for individuals on a case by case basis.
By Kate Southam, Editor of careerone.com.au
