Teleconference favoured interview technique

TELECONFERENCING is becoming a widespread practice for job interviews in Queensland.

It has become so common that, in many instances, a job seeker may not come face-to-face with his or her new employer until their first official day at work.
Nayler Business Solutions managing director Eric Clementson said that, while face-to-face interviews were still a clear preference for employers, they were becoming more reliant on telephone interviews.

“Job interviews via phone short circuit travel time and speed up the recruitment process, particularly where regional, interstate or overseas job seekers are involved,” Mr Clementson said.
“This not only saves time but can also be more economical for employers seeking to fill positions quickly.”
Teleconference interviews, if conducted correctly, also had several advantages for job seekers.

“There’s often less pressure on a job seeker when being interviewed over the phone,” Mr Clementson said.
“You can cut to the chase with your answers and participate in the interview from a safe environment that isn’t outside your comfort zone.”
While it may seem common sense, there are a variety of techniques to ensure the best results from a teleconference interview.

Nayler has provided the following tips for job seekers:

  • Make sure you are being interviewed over a clear phone line, with minimum echo and background noise;
  • Be in a comfortable environment where you are at ease and are not likely to be distracted;
  • Pace yourself and don’t speak too quickly. Keep in mind that the interviewer will often be taking notes to record your responses;
  • Use a relaxed and even tone;
  • Wait for the interviewer to finish the question before speaking;
  • Standing up when answering a question “empowers you” and provides an air of confidence;
  • Keep answers clear and concise. If unsure about how much detail to provide, ask the interviewer “did that answer your question” before proceeding with further detail;
  • Ask the interviewer to repeat the question if you do not understand or need to gather your thoughts;
  • Be confident in your answers and if an uncomfortable silence occurs, don’t let it unsettle you; and
  • Ensure your written references are solid and authentic. Employers will be even more reliant on third party insight if there is no face-to-face interaction during the recruitment process.

The Courier-Mail, February 18 2006.

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