Contact & Call Centre jobs in Melbourne VIC
8 jobs
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Posted today
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Handle inbound and outbound customer enquiries across phone, email, social media, SMS and web messaging.
- Resolve customer needs, provide a high standard of service and promote Belgravia Leisure’s services.
- Work part-time rotating weekday and weekend shifts in a hybrid arrangement, with weekends onsite.
Posted today
~$56k - $66k(Estimated)
KEY POINTS WE FOUND
- Contact referred clients by phone and respond to inbound phone and email enquiries.
- Support referral administration, data entry and enrolment into Remedy Healthcare health coaching programs.
- Explain program eligibility and options while building rapport with clients and collaborating with stakeholders.
Posted 22d ago
~$50k - $70k(Estimated)
KEY POINTS WE FOUND
- Provide exceptional customer service over the phone to community members and staff.
- Engage with the community to guide them on available services.
- Work in a flexible environment with opportunities for remote work after 3 months.
Posted 10d ago
~$69k(Estimated)
KEY POINTS WE FOUND
- Handle inbound emergency, safety, fault and welfare-monitoring calls, gathering and recording accurate information.
- Process incident updates, dispatch service orders and escalate risks while following established procedures and timeframes.
- Work onsite in Melbourne on a full-time rotating roster, including early and late shifts, weekends and public holidays.
+60d ago
~$68k(Estimated)
KEY POINTS WE FOUND
- Call centre opportunities available in Melbourne''s South Eastern Suburbs.
- Full time roles with consistent hours of 37.5 each week.
- Supportive team environment with detailed training programmes.
+60d ago
~$68k(Estimated)
KEY POINTS WE FOUND
- Access upcoming contact centre roles before anyone else
- Great pay – above award $34.48 per hour + super
- Full training provided – Feel confident from day one
Posted 6d ago
Inbound Customer Service Consultant - Multiple Positions Available!
SMAART Recruitment
~$74k(Estimated)
KEY POINTS WE FOUND
- Handle inbound customer enquiries by phone and provide accurate, positive customer service.
- Navigate multiple systems, maintain customer records and complete administrative and processing tasks.
- Work full-time on a rotating weekday roster, with hybrid work and training provided.
Posted 22d ago
~$55k - $65k(Estimated)
KEY POINTS WE FOUND
- Handle sensitive inbound and outbound customer interactions across voice, email, chat and SMS, including customers experiencing hardship or vulnerability.
- Assess customer needs and arrange sustainable hardship outcomes while following regulatory requirements, policies and processes.
- Manage customer information across multiple systems, maintain accurate records and apply coaching and feedback consistently.