+60d ago

Student Enrolment Consultant

Hays Contact Centres

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Base pay
$65k - $71k
Work type
Permanent
Contract type
Not provided
How this job matches you
% match
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Pay guide
Market insights based on all jobs in Australia
Base pay range
$65k - $71k
Market average
$91k
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$122k - $150k
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$150k - $250k+
1 jobs
$91k
Market average
$49k
$250k+
Skills
CONTACT CENTRE
Perks & benefits
Training
Work From Home

Full job description

Your new company
This leading industry education provider is second to none in Australia and they are now looking for professional Enrolment Consultants to join their expanding team. They provide online courses designed a way to enhance flexible learning and your chance to study at your own pace and from the comfort of your own home. Providing a range of 60 courses they use videos, quizzes, podcasts and simulated scenarios to build a new way of learning for each student.

Your new role
You will be speaking with students who have interacted with their website, live chat, email or phone and take the time to consult each potential student and match their career goals with an online course. You will assist the students and be able to provide accurate information with each call to ensure your students have the best course advice and experience to choose a course to help them reach their full potential.

What you'll need to succeed
You will be a skilled sales and contact centre professional with prior experience in the education sector being highly desirable. You will be passionate about education and your values will align that the new way to study is with online courses. Understanding the nature of meeting KPIs in a high volume contact centre environment is ideal as this role is located in their CBD office. Following up on hot leads you will be confident to take the phone and start consulting and provide exceptional customer service with every call.

What you'll get in return

  • Excellent supportive environment with ongoing training
  • Monday to Friday role with an optional Saturday
  • 9am-6pm roster
  • Competitive salary and chance to earn great commission
  • Possible Work from home options once fully trained.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2536560

Job details
Date posted
25 Nov 2021
Category
Customer Service & Call Centre
Occupation
Customer Service
Base pay
$65k - $71k
Work type
Permanent
Job mode
Standard hours
Work Authorisation
Australian Citizen / Permanent Resident

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