Service Coordinator

  • Passionate about customer service and an organiser extraordinare?
  • Progressive, stable market leader in the fitness industry
  • Great role for a strong customer service / admin background

NovoFit is an exciting and dynamic company, combining over forty-five years of industry expertise, delivering state of the art fitness facilities throughout Australia, New Zealand and Southern Asia.

NovoFit has a single mission: to be Australia's trusted provider of global fitness brands for the commercial, wellness, performance and functional training markets. A complete solution for all clients that will bring together innovation, design, quality, performance, technology and most importantly, a user experience that will ensure all clients are set on the path of success.

We are looking for a Service Coordinator to join our head office team in Dandenong South. This is the perfect role for someone who loves dealing with customers, who can manage scheduling for our Technicians across the country, and who can ensure projects are handled from wo-to-go. You will be an integral part of our service team, ensuring optimal after-sales service to our customers.

Your manner is upbeat, positive and personable. You can build rapport with people easily and naturally have the ability to sooth an upset customer with your confident commitment to finding a solution. You are a problem-solver and organiser, ensuring our Technicians schedules are well planned and delivered on time.

You may come from a customer service background with a strong admin focus, or be a Service Coordinator in another company. The key to your success in this role is your ability to be self managing and your ability to delight our customers!

We offer a great team environment, weekly BBQs and support from your peers.

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Date Posted
21 May 2019
20 Jun 2019
Dandenong VIC 3175
Customer Service & Call Centre

Job Type
Full Time
Contract Type
Private Business

This NovoFit job is
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