Your new company
The NSW Ombudsman is an independent integrity agency that holds NSW government agencies and certain non-government organisations accountable to the people of NSW. Through complaint handling, review, monitoring, investigation, advice, training and community education, we seek to improve the administration and delivery of public and community services in NSW.
Your new role
The Senior Project Officer leads or contributes to delivering the Ombudsman’s responsibilities under the Public Interest Disclosures Act 1994 through audits, research and monitoring, development of guidance and delivery of advice. The Senior Project Officer provides high level policy analysis and advice to senior staff on emerging issues and strategies to address them. Key accountabilities
- Manage staff, including allocating and monitoring the progress of audits and other projects. Perform quality assurance of the work undertaken by staff; provide constructive feedback and technical expertise, modelling, training and support. Check and approve reports and correspondence. Manage and develop staff ensuring effective induction, ongoing supervision, performance management and wellbeing.
- Develop and implement project plans and lead or contribute to the PID audit program, delivery of advice and guidance, and monitoring and research projects, and prepare or contribute to the preparation of statutory and other reports arising from these initiatives.
- Lead strategic office initiatives, including research and preparation of submissions, correspondence, briefings and other material.
- Liaise with agency staff and other stakeholders
- Provide advice to public authorities and other relevant stakeholders about Public interest Disclosures.
- Provide timely advice to senior and other relevant staff on trends and systemic issues
- Monitor agency responses to, and implementation of, recommendations or suggestions stemming from our oversight, audits or other projects.
What you'll need to succeed
Ideally you will have the ability manage complex and sensitive issues, take initiative with a high level of critical thinking and analysis. You will have high level project management and high-quality written skills. ESSENTIAL
REQUIREMENTS OF THE ROLE
The successful candidate must be able to demonstrate:
- Proven ability to think critically and analyse, interpret and evaluate information;
- Demonstrated experience in one or more of the following: project management, research, inquiry, policy analysis/development;
- Excellent written and verbal communication skills, including the ability to communicate well with our diverse
- Stakeholders, and to prepare complex correspondence and reports;
- Experience analysing complex matters, including assessment of systemic issues;
- Demonstrated ability to work independently and as part of a team;
- Previous supervisory experience.
- Employment at the NSW Ombudsman is subject to the satisfactory completion of security and related vetting including, in part, a criminal records check; signed understanding and acceptance of a range of policies; two statutory declarations relating to conflicts of interest, arrests, charges, convictions and a health declaration.
What you'll get in return
$139,077 Package includes salary ($113,343 - $124,901), employer's contribution to superannuation and annual leave loading.
What you need to do now
For a discussion about the role, please contact Lucille Kotze on (02) 8226 9855 or [email protected] To apply, please email your current CV and cover letter outlining your work experience, qualifications and your response to the targeted questions.
- Describe a time when you were required to contribute to a significant legislative or policy change. What was your role and what challenges did you face and how did you overcome them?
- Provide an example of a time where you have been required to explain a complex concept to a range of audiences. How did you tailor your communication?
LHS 297508 #2614705