51d ago

Senior Operations Manager - Customer Engagement

Hays Executive

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Above avg.
$220k - $230k
Work type
Full Time
Contract type
How this job matches you
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Pay guide
Market insights based on all Senior Operator jobs in Sydney NSW
Above avg. range
$220k - $230k
Market average
Market average
This job pays above average
Perks & benefits
Work From Home

Full job description

Your new company
Major network provider operating in an industry that is undergoing major transformation with new technologies underpinning that change including increased renewables, new forms of transport and data collection and analytics.

Your new role
Managing multiple teams to deliver operational performance and objectives across customer service and engagement, you will ensure service usage data, revenue and compliance are efficiently communicated with market stakeholders and customers. The role will also have have involvement in preparing for, leading change management and post implementation of a new systems role roll out.

What you'll need to succeed
Harnessing the the different skill levels of a large team of people and with a clear focus on transformation, underpinned by clear leadership. Strong commercial experience in revenue assurance and leakage, managing emerging compliance requirements will be highly regarded along with experience from Utilities, Energy or Financial Services. Business of Commerce Degree or equivalent.

What you'll get in return
Agreed flexibility to work from home, generous base salary and performance bonus.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date word copy of your CV, or email [email protected] and a Hays Executive consultant will contact you regarding your enquiry.

LHS 297508 #2517949

Job details
Date posted
12 Jun 2021
Mining & Energy
Enviro/Geo Testing & Analysis
Above avg.
$220k - $230k
Contract type
Work type
Full Time
Job mode
Standard hours
Career level
Senior (Experienced Non-Manager)
Human Resource
Private Business
Work Authorisation
Australian Citizen / Permanent Resident

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