GYG Mission Statement
GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences.
Guzman y Gomez (GYG) Mexican Taquerias are fast paced food and beverage restaurants that are focused on continually enhancing the customer experience through the prompt delivery of high quality Mexican products in a friendly and enjoyable restaurant environment. GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all employees.
Purpose of Position
Sales and Line crew members are responsible for the ongoing delivery of pleasant and prompt service to customers, and the preparation of menu items according to the procedures and processes outlined by GYG. Sales and Line crew members are to maintain a complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver high quality Mexican products.
Successful candidate profile
- Advanced English skills (if non-native)
- RSA certificate
- Ability to multitask and work in a really fast paced environment
- Basic computer skills and capability of learning Point of Sales and EFTPOS machine operation
- General understanding of Australian currency, payment methods and loyalty cards
- Excellent attention to detail
- Outgoing and approachable personality
- Patience and eagerness to help customers
- Capability of maintaining a clean, tidy and organised work station
- Willingness to learn and a proactive, enthusiastic personality
- Good communication skills and great ability to work as part of a team
- Self-motivated and “always moving” attitude
Previous experience in customer service or food preparation will be regarded but it is not essential. Having the right attitude is the key!