+60d ago

Property Claims Consultant

Hays Contact Centres

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Full job description

Your new company

This market leading Insurance organisation are looking for multiple Claims Consultants to join their Property Claims team with the opportunity to Work From Home. This organisation prides themselves on their unique culture, interactive training and strong opportunities for progression and growth

Your new role

  • Taking inbound calls from customers wanting to lodge claims regarding damage to their properties (storm claims, national could be flooding, hailstorms)
  • To be responsible for providing world class customer claims experiences
  • Ensuring you are empathetic in the time of need
  • Provide absolute clarity and direction on how we manage the claim
  • Learning and developing from day one

What you'll need to succeed

  • Proven experience in a customer centred role is essential
  • Previous experience managing claims not mandatory but desirable
  • Well-developed interpersonal skills and clear and professional communicator
  • Ability to build rapport and establish relationships
  • Displays a drive for results and are outcome focused
  • Ability to prioritise and manage time effectively.
  • No leave available during training period

What you'll get in return

  • Full time, Monday – Friday 8:30am-5:00pm
  • Temporary 6 month contract, potential for extension
  • Full training and supportive environment, even through working from home
  • Amazing, supportive culture
  • $31.25 p.h. + Super

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2576663

Job details
Date posted
5 Nov 2021
Customer Service & Call Centre
Base pay
Work type
Job mode
Standard/Business Hours

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