42d ago

Product Sales Specialist - Digital

Woolworths Group - Cartology

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Estimated
~ $100,000
Work type
Full Time
Contract type
Permanent
How this job matches you
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Estimated range
$90k - $100k
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Full job description

 

Product Sales Specialist- Search Cartology 

About Us
Cartology is the Woolworths Group’s new stand-alone media business. Cartology has been established to provide data-led marketing solutions for FMCG and liquor brands to build brand equity and drive sales performance by leveraging the Woolworths customer audience both in-store and across Woolworths Group digital platforms. 

We operate in a fast-paced, nimble environment with professionals who work collaboratively to achieve market-leading outcomes for our clients. Our point of difference is that we are part of Australia’s largest retailer allowing us to provide unparalleled career opportunities.

About the Role
As a member of the Cartology Product & Platform team, you will be responsible for engaging and supporting Cartology clients and their use of Cartology’s eCommerce search solution, Cartology Promoted Products (CPP).

As an eCommerce search Specialist, you are customer success focused and will play a vital role in supporting client use of Promoted Promoted with the objective of supporting clients to increase their product visibility and sales velocity on woolworths.com.au. You will partner with clients to understand their eCommerce objectives, campaign performance, provide guidance on campaign optimisation as well as identify new opportunities to generate outstanding campaign results and proactively engage clients to provide recommendations for ongoing Promoted Product use as part of an integrated media activation plan.

Additional accountabilities will include: 

  • Manage proactive client engagement to acquire, retain and support ongoing use of Cartology promoted products
  • Develop effective client engagement plans to meet product revenue targets
  • Generate and maintain a pipeline of hundreds of potential/engaged clients, at varying stages of the sales cycle, whilst maintaining status of client engagement with SalesForce
  • Develop a strong understanding of client’s products, marketing goals and objectives
  • Develop campaign strategies, facilitate new briefs and deliver campaign recommendations to new and existing clients
  • Handling day to day operational issues with your clients for both in and outbound communication via phone, email and virtual meetings
  • Identifying campaign expansion opportunities based on a solid understanding of the client’s objectives & opportunities on Woolworths.com.au
  • Collaborate with Product team and broader Cartology and Woollies X teams to ensure we provide positive experiences and results to our clients
  • Communication to clients of new product features and updates
  • Continue training and education to keep pace with product updates, industry changes, and sales knowledge
  • Use your outstanding communication skills to provide exceptional service to our valued clients
  • Exceptional client presentation, product demonstration, and negotiation skills with a focus on customer service 

About You 
Our ideal candidate is customer-centric focused and thrives on partnering with clients to connect brands with customers at the moments that matter most. 
You are passionate about digital and understand the power of search and the role it plays in the online customer journey and customer activation. As a strategic thinker, you will understand each of your clients, their products, and campaign objectives and provides solutions to deliver outcomes and impactful results.  

  • Desirable skills, experience and qualities will include: 
  • 3+ years experience working in digital advertising or eCommerce environment
  • Experience in paid search marketing or strategy would be ideal
  • Strategic thinking and delivery of performance and outcome-based solutions for clients  
  • Ability to build strong business relationships and networks
  • Articulate and confident presenter who can deliver client presentations and recommendations 
  • Account management and ability to deliver high-quality results against revenue and retention targets
  • Takes initiative and follows-through on commitments to achieve results
  • Ability to work in a fast paced environment and deliver exceptional client engagement services
  • Experience working in both entrepreneurial and established corporate cultures
  • Excellent written and verbal communication skills, strong attention to detail, and good follow-through
  • Ability to go above and beyond in your role, demonstrating initiative and drive 

Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application. You can follow us on LinkedIn #LI or see more opportunities via www.wowcareers.com.au. #work180 

Joining the Group

As an inclusive, team-first company, our people are at the core of everything we do. 

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage and we are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTI inclusion.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference. 

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. 

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences – for our customers and for each other.

We’d love to hear from You

If you meet a number of the requirements, but not all, we encourage you to submit your application. You can learn more about working with us on LinkedIn or via www.wowcareers.com.au. #LI

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.

Job details
Date posted
26 Jun 2020
Category
Marketing & Advertising
Occupation
Digital Search Marketing
Estimated
~ $100,000
Contract type
Permanent
Work type
Full Time
Job mode
Standard/Business Hours

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