31d ago

Operations Lead for CIS and LAPI


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Full job description

Job Expectations


Open to the location: Melbourne, Sydney, Adelaide, Brisbane, or Perth

Must hold Permanent Resident or Australian Citizenship

NBN has been established to assist the Australian Government in ensuring all homes and businesses in Australia have access to fast broadband. NBN designs build and operate a wholesale-only national broadband network for Australia including a mix of broadband technologies.

A bit about your role

As an Operations Lead, you will have overall ownership of multiple IT platforms running in the production environment. The role will involve directing and governing a technical Support and Maintenance team with the purpose of ensuring high availability and enhancing the overall operational excellence. This includes participating in initiatives that uplift the reliability of the IT platforms which in turn will ultimately benefit our customers.

You will be responsible for the Vendor management and will coordinate with the internal teams, delivering specific scope under the AS&M program.

The role will require a strong technical understanding of the features and functions available in the IT platforms and an insight into the users and stakeholders that rely on the platform to fulfill their duties at NBN. The governance role here is also important because planned changes, capacity plans, major incidents and problems need to be tracked closely to ensure that NBN policies and procedures are adhered to.

Each IT platform will also have a long-term roadmap, and this will need careful consideration that will involve risk assessments, technical discussions with developers and finally reviews with architects and senior managers.

This is a challenging Operational leadership role offering significant career advancement opportunities.

A bit about you

Coming from a Development and Operational Support background in OSS/BSS while having excellent functional knowledge and Incident/Problem Triage, Restoration and Resolution experience in managing and concluding major incidents and cloud-based vendors.

Having a good functional understanding of Oracle database and Oracle Golden Gate technologies, not necessarily hands-on, with a good understanding of Agile methodologies and tools.

Enjoying and being passionate about continuous learning and looking at governance and compliance.

AWS application migration experience with an AWS architecture certification to complement your experience would be good to have, but not mandatory.

Having had exposure to other database technologies like SQL/PSQL would be advantageous.

The role would require you to work on a flexible “on-call” basis.

Life at nbn

Please note that this role is available on a Permanent Basis.

At nbn our people have a clear and shared purpose - empowering Australians to redefine the way they live, work and play into the future. As one of Australia’s largest infrastructure projects ever undertaken in Australian history, you’ll be part of team-building a brighter future for the country.

In your personal career, you’ll benefit from technical training for professional development, leadership programs and access to the latest technology, as well as being led by a diverse executive team.

nbn is committed to an inclusive, flexible and supportive workplace where everyone can feel valued, respected and have equal opportunity to thrive and succeed. We encourage applications from people of all ages, nationalities, abilities and cultures - including Aboriginal and Torres Strait Islander peoples, the LGBTI+ community and people living with disabilities. We're happy to adjust our recruitment process to support accessibility needs – we encourage you to advise us at the time of the application via [email protected]

We actively focus on our people having a fair go at reaching their career aspirations. We’re committed to equal opportunities for all employees, with a target of 33% of women in senior management by 2020. With initiatives like Women’s Leadership Programs, a commitment to equal pay, flexibility and market-leading parental leave, we truly are paving the way for true equality in the workplace.

Continue the conversation

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

At nbn our people and our planet matter. We have an unwavering commitment to the wellbeing and safety of our employees so that everyone goes home safely each day and can perform at their peak to deliver the nbn™ network. nbn also aims to build a network that minimises energy use and can be operated with minimal impact on the environment.

Worker Type


Time Type

Full time

Job details
Date posted
14 May 2021
Information Technology
IT Management & Senior Leadership
Similar jobs pay
$150k - $169k
Contract type
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen / Permanent Resident

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