8d ago
8d ago

NSW Sales and Service Coordinator

GFG Alliance

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$50,000 - $70,000
Work type
Full Time
Contract type
How this job matches you
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Full job description

About GFG Alliance

GFG Alliance has an agile, entrepreneurial culture with high energy, strong levels of ambition, and sustainable growth plans. This brings opportunities for GFG’s people and businesses to flourish and develop. We work with our people to determine how we can grow our business and our future. We are committed to uncompromising levels of safety, strong customer centricity and diversity. Wherever they are in the world, our people are our greatest asset.

About our team

The Australian Reinforcing Company (ARC), a member of GFG Alliance, is a leading manufacturer and supplier of steel reinforcing products nationally. We're focused on ensuring the success of our customer projects and that we are easy to do business with. Our valued customre partnerships are only made possible through passion from our people and a commitment to excellence in everything we do.

About the role

This is an exciting opportunity for a highly motivated NSW Sales & Service Coordinator to join our team based in Glendenning NSW. You will be working closely with Sales, internal stakeholders and customers alike to ensure they are having a positive experience when working with ARC. Reporting to the Customer Experience Manager you will also be responsible for:

  • Contract establishment and setting up new accounts
  • Creation and maintenance of pricing related information
  • Post sales support including data collation for customer review meetings
  • Working closely with internal including credit department
  • Managing and resolving customer cases
  • Coordinating leads and referrals to account managers
  • Providing outstanding customer experience via face-to-face interactions, phone and email
  • Managing administration tasks relating to the role including data entry.

About your experience

We are looking for a goal oriented and engaging team player with a customer centric focus who loves interaction with clients and sales. You will be an enthusiastic and tenacious individual with the ability to think on your feet and a great can-do attitude. You will also have:

  • Minimum 2-3 years work experience in sales administration or similar role
  • Experience within the building, construction or manufacturing industry is desirable but not mandatory
  • Great networking and communication skills to maintain positive relationships across the business and with customers
  • Proactive approach, passion for customers and strong time management skills
  • Ability to understand your customers business and offer value-based solutions
  • Strong technical skills and knowledge of Microsoft Office Suite; SAP knowledge and previous exposure to a CRM would be an advantage.

Next steps

Across our different business units, we offer career opportunities for people who share our drive, passion and ambition. From apprentices and graduates to experienced professionals, we are committed to offering fulfilling careers and the chance to grow as our business grows. We would love you to be part of our journey.

Apply today.

Job details
Date posted
5 Nov 2019
Sales Coordinators
$50,000 - $70,000
Contract type
Work type
Full Time
Job mode
Standard/Business Hours
Work Authorisation
Australian Citizen/Permanent Resident