Network Technician

Your new company
Hays is proud to be partnering with this Statewide organisation who are Tasmanian owned and operated. They have been providing technology solutions to clients and businesses throughout Tasmania for over 25 years. With this added advantage, you will be a part of the team who are highly skilled and professional technicians.

Your new role
To provide technical support to the Managed Services Clients, while focusing on resolution of:

• Service Desk Tickets Level 1, 2
• MS Technical Support; Inclusive of Remote Support, Hardware
• Support, Software Support, Site Maintenance & Solution Implementation.
• Other IT / Admin (related to the role) duties

What you will need to succeed

• Time management: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.
• Teamwork: willingness to assist and support others as required and get on with team members.
• Commerciality: ability to apply knowledge in a practical, commercial manner.
• Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.
• Communication: the ability to communicate clearly and concisely, varying communication style depending upon the audience.
• Customer service focused: committed to providing exceptional customer service across all channels – written, phone and face to face.
• Appropriate qualifications - IT related.

What you will get in return
Working with a fantastic team and clients you will build a great rapport with.
A competitive salary is on offer, with the added bonus of working in the Launceston CBD.
A great location, a great team and now all we need is you, a great technician.

What you need to do now
If this role is for you, please email [email protected] with your current CV or alternatively, contact Megan Cupitt on 03 6333 9407 for a confidential conversation. Due to the urgency for the successful candidate to commence in this role, please apply if you are available within Tasmania or nationally. (This is to correspond with time frames required) thank you.

LHS 297508 #2627073