+60d ago

International Logistics Specialist

Amzn Commercial Srvcs Pty Ltd

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Full job description

DESCRIPTION

The Global Logistics Services team within Global Mile is responsible for executing the timely movement of freight from global manufacturing hubs cross-border into Amazon's international marketplaces for Fulfillment by Amazon (FBA) sellers and retail direct import vendors. Leveraging the capabilities of world-class logistics providers and internal Amazon supply chain solutions, Global Logistics Services increases selection and lowers cost for our customers.

We are looking for a talented Business Analyst who will deliver research to drive insights and prioritization.International Logistics Operations Specialist, Global Mile Australia will be responsible for the performance of cross-border Carrier related transactions to Australia. The Specialist will facilitate the flow of information between different stakeholders (Carriers/Hubs/Warehouses/Amazon Stakeholders) and proactively resolves any potential issues that impacts customer/vendor/seller experience and delivery performance by conducting problem analysis, researching & querying internal tools, making prompt judgement and through an effective communication with the stakeholders.

Responsibilities include, but are not limited to:
. Manage daily queries and requests from Carriers and Internal Stakeholders leveraging internal tools and resources. Escalate to Amazon internal stakeholders as necessary.
. Identify any trend that are impacting or potentially impacts Customer/Seller Experience, deep dive and drive improvements in partnership with Global Mile, Amazon Australia and Carriers.
. Prepare weekly/monthly reports on Carrier related KPI metrics, analyze, identify outliers and engage with carriers to identify the cause.
. Provide volume forecast to carriers during peak season and as the systems become available in Weekly/Monthly Cadence
. Document and measure standard work within country and between trading lanes to improve reliability and predictability and performance measurement.

BASIC QUALIFICATIONS

. Bachelor's degree
. 1+ years of supply chain, operations, logistics or inventory management
. Relevant work experience in a role requiring application of analytic skills in a business analyst, data analyst or statistical analyst role
. Experience with MS Excel & SQL experience
. Experience developing mechanisms and measuring key operational metrics

PREFERRED QUALIFICATIONS

. Advanced technical or business degree (MS or MBA)
. PMP/Six sigma certification
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Job details
Date posted
20 Jul 2021
Category
Transport & Logistics
Occupation
Importer & Exporter
Similar jobs pay
$90k - $100k
Work type
Full Time
Job mode
Standard/Business Hours

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