+60d ago

Education Co-ordinator - Sales and Customer experience

Hays Contact Centres

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Base pay
$80k - $88k
Work type
Not provided
Contract type
Permanent
How this job matches you
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Pay guide
Market insights based on all Education, Training & Childcare jobs in Melbourne VIC
Base pay range
$80k - $88k
Market average
$90k
$38k - $49k
6 jobs
$49k - $60k
190 jobs
$60k - $72k
344 jobs
$72k - $83k
243 jobs
$83k - $94k
42 jobs
$94k - $105k
945 jobs
$105k - $116k
9 jobs
$116k - $128k
6 jobs
$128k - $139k
5 jobs
$139k - $150k
18 jobs
$150k - $250k+
58 jobs
$90k
Market average
$44k
$250k+
Perks & benefits
Salary Packaging
Staff Discounts

Full job description

Your new company
Working one of Australia's leading University's who believe in making a difference in the Education Sector. They are driven by pursuing new ideas, creativity and creating knowledge and benefiting the community through education.

Your new role
You will lead a fast, high performing team and be a supportive role model. Salesforce experience is required for this role as you will be leading the way with the new roll out of this CRM. The Coordinator, Sales and Customer Experience is responsible for cultivating a customer first culture that delivers a personalised, trusted and effortless experience to achieve student load targets across pathways, undergraduate and postgraduate programs.
A hands on approach is needed and a great opportunity to continue your career growth in the Future Student Centre.

What you'll need to succeed

  • Salesforce experience is required to be considered for this position
  • Excellent Contact Centre Team leader experiencestaff management, rostering, reporting, forecasting demand and scheduling resources, and managing workload across enquiry channels.
  • Highly driven by sales outcomes
  • A passion for Customer service and the skills to nurture a growing team.
  • Experience developing, managing, and reporting on outbound sales campaigns including experience in an environment using a dialler.

What you'll get in return

  • Excellent staff discounts for you and your family
  • Supportive environment with career progression opportunities
  • Competitive Salary
  • Child Care facilities
  • Salary Packaging option

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected], or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2543233

Job details
Date posted
13 Aug 2021
Category
Education, Training & Childcare
Occupation
Other
Base pay
$80k - $88k
Contract type
Permanent
Job mode
Standard hours
Sector
Private Business
Work Authorisation
Australian Citizen / Permanent Resident

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