- Lead a team in delivering exceptional customer service
- Drive sales performance and maintain high visual merchandising standards
- Support day-to-day operations and manage customer enquiries
Lead a team in delivering exceptional customer service in a high-performing store
Your new company
Join a well-established Australian family-owned retailer specialising in premium furniture, homewares and lifestyle products. Renowned for quality, elegant styling and exceptional service, the business is seeking an experienced Assistant Manager to support its Bundall store.
Your new role
Reporting to the Store Manager, you will support the day-to-day operations of the store while leading and developing a team of Retail Assistants. You will help drive sales performance, deliver outstanding customer experiences and maintain the stores high visual merchandising standards. In the Store Managers absence, you will take responsibility for leading the store.Your key responsibilities will include:
- Coaching, motivating and supporting the retail team
- Assisting with rostering, onboarding and staff training
- Driving sales and supporting the achievement of store targets
- Delivering exceptional customer service and expert product advice
- Building strong, lasting customer relationships
- Managing customer enquiries and resolving concerns professionally
- Overseeing opening, closing and daily store procedures
- Monitoring inventory, stock receipting, ordering and transfers
- Maintaining accurate point-of-sale and inventory records
- Ensuring products are displayed, priced and replenished correctly
- Maintaining visual presentation in line with brand standards
- Supporting cash handling, banking and reconciliation
- Assisting with budgets and financial controls
- Maintaining compliance with company policies and WHS requirements
What you'll need to succeed
To be successful in this position, you will have:
- Previous retail management or supervisory experience
- Proven experience leading, motivating and engaging a team
- A strong customer-first approach and excellent communication skills
- The ability to manage competing priorities in a busy retail environment
- Strong organisational skills and attention to detail
- Experience using point-of-sale and inventory management systems
- Availability to work five days per week, Sunday to Thursday
- Experience in premium retail, furniture, homewares or lifestyle products will be highly regarded, along with an interest in quality products, styling and home dcor.
What you'll get in return
Competitive salary Performance-based bonus Hands-on leadership responsibilities and career development potential A premium retail environment with quality productsWhat you need to do now
If you're interested in this role, click 'apply now' or send an updated resume to [email protected]. Furthermore, call Thasmika Rupnarain on (07) 5571 0515 for a confidential discussion.
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