Customer Service & Online Stylist - Full Time

White Fox Boutique

White Fox Boutique is an online e-commerce store for young women. We are based in Newtown, Sydney Australia. White Fox Boutique's 4 labels, White Fox The Label, White Fox Swim, White Fox Active & Veux Sunglasses have been worn on celebrities like Kim Kardashian, Kourtney Kardashian, Khloe Kardashian, Sofia Richie & Hailey Baldwin.

White Fox is looking for a Customer Service & Online Stylist to join the team. This role involves customer service along with styling + sizing advice to customers.

We are located in Newtown (close to St Peters Station) - ample parking is also available.

THIS ROLE ENTAILS:

  • communicating with customers & ensuring customer satisfaction on emails & live-chat
  • online personal styling including; recommending outfits & providing sizing advice & measurements for customers
  • providing additional product information to customers
  • cross selling & up-selling for customers
  • processing faulty replacements & returns
  • working with the customer service team

Requirements

  • previous customer service experience (either online or in-store)
  • styling background, experience or degree
  • strong organisational skills, ability to multi-task & show initiative
  • experience in a fast paced working environments
  • ability to style outfits & recommend products quickly on live-chat
  • excellent communication skills
  • available to work Mon-Fri - Full time
  • comprehensive computer skills with an iMAC
  • positive, upbeat personality
  • interested in online fashion, styling & the fashion industry

Benefits

  • being part of a great close fun team!
  • amazing clothing discounts
  • room to grow with us, for applicants with an interest in online fashion retail.

Only successful applicants will be contacted

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Date Posted
7 Jun 2019
5 Sep 2019
Location
Newtown VIC 3220
Category
Customer Service & Call Centre

Skills
EXCELLENT COMMUNICATION SKILLS
CUSTOMER SERVICE
CUSTOMER SERVICE TEAM
ECOMMERCE
IMAC
Perks
Parking
Benefits

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