Customer Service & Online Stylist - Full Time
White Fox Boutique is an online e-commerce store for young women. We are based in Newtown, Sydney Australia. White Fox Boutique's 4 labels, White Fox The Label, White Fox Swim, White Fox Active & Veux Sunglasses have been worn on celebrities like Kim Kardashian, Kourtney Kardashian, Khloe Kardashian, Sofia Richie & Hailey Baldwin.
White Fox is looking for a Customer Service & Online Stylist to join the team. This role involves customer service along with styling + sizing advice to customers.
We are located in Newtown (close to St Peters Station) - ample parking is also available.
THIS ROLE ENTAILS:
- communicating with customers & ensuring customer satisfaction on emails & live-chat
- online personal styling including; recommending outfits & providing sizing advice & measurements for customers
- providing additional product information to customers
- cross selling & up-selling for customers
- processing faulty replacements & returns
- working with the customer service team
- previous customer service experience (either online or in-store)
- styling background, experience or degree
- strong organisational skills, ability to multi-task & show initiative
- experience in a fast paced working environments
- ability to style outfits & recommend products quickly on live-chat
- excellent communication skills
- available to work Mon-Fri - Full time
- comprehensive computer skills with an iMAC
- positive, upbeat personality
- interested in online fashion, styling & the fashion industry
- being part of a great close fun team!
- amazing clothing discounts
- room to grow with us, for applicants with an interest in online fashion retail.
Only successful applicants will be contacted